Milverton Hotel

After a slight hiccup of not being able to get in.... (We had no code for the front door, or any communication there would be a code for the front door)...After calling the support number a few times finally got through and was given the entry code. Then we needed to guess what room we were staying in and the code for that door. Other people would have lost it by then but I rang back and was helped again. The room itself was just as described. Nice touch with the food left by the kettle. Shower was delightful. 10am check out was a bit early... Bit we were leaving before 10 so it didn't matter to us. But might to others. If your booking here. Make sure you have both codes before you arrive and everything will be fine.

I booked through Agoda, when i got there the guy at the desk had not received my booking, i had to hang around while he phoned his boss to get the room code, i had to take a picture of the guys phone as i received no text with the room details, the guy let me into the room, i thought oh the code operated door lock must be straight forward, what a laugh, i was not shown how to use the lock, i was not given instructions, i did not even get the text message, also the instruction on the photo i took was wrong, these door locks are impossible to figure out unless your shown, a black shiny keypad your supposed to see in a dark hallway, note the keypad does not light up unless you know which bit to touch, which is impossible as you cant see, i ended up locked outside my room on the phone to the owner, he was terrible, the first thing he said was you need to leave the room in 30 minutes, he was not bothered that i was locked out for half an hour, there was no reception around, the owner was hopeless and could not speak clear English, the room was also very dirty, i would advise everyone to avoid this sub standard unclean so called hotel.

This hotel is really bad, it is dirty, unkept with broken toilet seats, shower doors that trapped my daughter and partner inside the cubicle. The plug sockets had extensions that sparked when used, upon investigation it was an extension plugged into another extension that was sparking. when I say dirty I mean filthy, I have never stayed in a hotel like it. after upgrading room to one with tea and coffee facilities we were met with absolutely filthy canisters with dried out sugar and coffee inside that you would only really see in an apocalypse if you ask me honestly I would not recommend even as a budget last minute booking I have never come across this before. and will be considering not using *********** in the future as this place is a bloody death trap, so how it is on your website I have no idea. with people outside shouting on phones in the courtyard at 7am in the morning it’s not a comfortable pleasant stay! avoid at all costs!!!! And the whole place stinks from the min u walk in.

Where do I start? For starters there is no one ever present at the reception, so any help needed you can forget it. The room isn’t as nice as the photos. Not 1 lamp worked in the room, we were given tea and coffee but no milk so what’s the point as you can’t get any from reception cause no one is there. Furniture falling to pieces and 1 tea spoon no forks or anything. Would not recommend, definitely stay away. If this is the only place available you should still stay clear, £100 absolutely wasted.

We paid £100 for a deluxe room arrived early as we were going to Indian Consulate needed the loo so was charged an extra £20! Got back and the room had mold on ceiling and a broken toilet lid. We paid £120 for a pee even the toilet paper was like rice paper. We just left and drove back home to Liverpool. The bins outside were overflowing it's all fir coat and no knickers. We would never recommend this place to anyone!

We had a few issues with the booking when we were asked to bank transfer. But after speaking to the manager he let us pay cash on the day. The room was bigger than expected, had two rooms with a tv, very large bathroom with bath and a kettle. Was clean and the manager was easy to keep in touch with via text. Nice stay and close to amenities

We came to the Milverton for a concert at Manchester Academy and it ticked all the boxes! The beds were warm and comfortable, windows were nice and big, and the heating was at a comfortable temperature. The room was plenty big enough for the three of us, with plenty of plugs and extension cords available. There wasn’t anyone manning the desk (we were given codes to access the property and the room), but communication via email was quick and easy. Would recommend for couples and small groups for a night or few in Manchester!

Arrived at 3pm for a concert nearby. No staff, its a self check in. Codes arrived ok. There was no water in our room. Only found out when we flushed toilet the first time. Luckily I had bottle water to make tea. Sent email complaining no reply ir help. Next morning the water was now a trickle. But toilet could be flushed. We couldn't have a shower. Had to go to friends hotel to use their shower. Another email sent. Again no reply. Room wasn't very clean either. Mold in shower. Sugar bowl had old crust sugar in it with sugar sachet thrown in. See photos

Fabulous stay once again. The girls always make you feel so welcome. Nothing is too much trouble for Gaynor and Linda. The newly decorated breakfast lounge looks AMAZING. The breakfast is just AMAZING. This hotel is a must stay at!!! Will see you later in the year again, ladies, we can't wait.