Manila Spa Hotels

This is my second time this year to check-in this hotel The hotel staff are very hospitable, accommodating and attentive to their customer's needs. I commend Don at the Front Desk who nicely and warmly grant our request that all four rooms I booked on behalf of the delegates be in the same floor. The rooms are all spacious. The breakfast is yummy. Looking forward when all renovations are done

I booked this for the location and the free breakfast. The hotel was very nice and clean. We did have to wait to check in for about 15 minutes because they were very busy. The room was nice. They upgraded our room for free. I was disappointed to find only one towel, no hand towel, and no washcloth. According to my friend who also stayed there, you can call and they will bring another towel. Now for the best part...the breakfast was buffet style, with cooked-to-order omelets, and a large variety of entrees. It was awesome! I definitely will stay there again next time I'm in Manila!

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

Thank you Diamond hotel for making our stay very satisfying, you make us feel that we are at Home, so happy that we get to have a chance to relax during our day off at work. We really enjoyed our stay and looking forward for another vacation with you with my family 💞

An unmined gem. Elegant old-world interiors with checkerboard floors in the lobbies and hallways, intricate wrought-iron railings, and beautiful Spanish tiles and brocade wallpaper in the suites. Some common areas, like the central courtyard, need a little TLC but are quietly lovely with trailing flowers and birds chirping above. The pool is a good size, not overly large, but with a great bay view. Parking is adequate for guests though might be a struggle if there is an event in the 1000-person ballroom. We had a gorgeous, comfortable corner suite with windows overlooking the bay on one side and the park on the other side. The giant king bed was luxurious and a delight to sleep on, and the huge bathtub was a treat for the kids. The hotel cafe has a delicious breakfast buffet featuring different regional dishes, and there is also a rooftop restaurant and bar with a perfect panorama for cocktails paired with the famous Manila Bay sunset. There are some quirky policies though, like the need to pay on the spot for ala carte orders rather than charging them to your room. Also because this is an old building, there is kind of a split floor plan where the hotel has two wings. Each wing has its own suites but only one has direct access to the poolside and spa, so if you're in the other one, you need to pass thru the lobby and transfer elevators to get there. It wasn't a dealbreaker for us, but is something to consider when you book. The best part though was the service. Every person was warm and gracious, and a real pleasure to deal with. Rushdee at the front desk and Prince at the roofdeck took exceptional care of our family during our stay. It is also walking distance to family attractions like the Manila Ocean Park, Museo Pambata, and of course Rizal Park. All in all a memorable and wonderful place to stay in the city of Manila.

Located in a small street in Malate, my experience here was quite pleasant. Their rooms have an old fashioned feel to them and I felt that I was in a small hotel in India, 30 years ago! But the air conditioning was good and everything worked nicely. The rooms are not sound proof. So if you have a family with a crying baby in the next room, as I did, it could be a bit of a problem. The staff were very sweet, particularly some of the gentlemen in the lobby and the lovely lady who checked me in at night. I feel bad that I forgot to note her name. Maybe Annette? Since my flight was late, I reached by around 11:00 at night. She was sweet enough to order me a Yummy Pizza from Shakey's nearby, using her app. (God bless her.)

I recently stayed at a hotel and was thoroughly impressed with the level of service and cleanliness provided. The staff were incredibly friendly and attentive, always going above and beyond to ensure that my stay was comfortable and enjoyable. The room was spotless and well-maintained, with fresh linens and towels provided daily. I was also impressed with the attention to detail in terms of cleanliness throughout the hotel, from the lobby to the dining area. Overall, I would highly recommend this hotel to anyone looking for a comfortable and clean stay with exceptional service.

When I entered my shower room it smelled like urine. There were drain flies too. Like everyday the shower room has lots of it. The in-between of the grouts were dirty, and needed thorough scrubbing and disinfecting. The AC was not as cold, mahina. I couldn't request a transfer cause I've already unpacked my stuff. Would be nice if the staff are more polite. Some of them makakasabayan mo sa elevator and doesn't even greet you. Everything else was great.

The hotel is in Binondo Chinatown, it was a really good experience overall. Can easily walk around and reach all the main destinations. The only bad thing is the position, traffic was terrible, need to wait 30 more mins for a grab. It took so long to get to and arrive from the airport. Staff was great and nice and the structure is new.

Trendy, yet quaint hotel that offers 5-star amenities plus a warm atmosphere based on the welcoming attitude of ALL the staff. Ms Catty Lynn Perez went above and beyond to assist us in a problematic situation where she demonstrated her wit and ability to resolve issues in the nick of time. She went an extra mile to offer her time and resources which gave us comfort and peace of mind. Ms. Catty did a phenomenal service, here’s a stellar feedback which she deserves. Ms. Jackie did assist us with the bookings from start to finish. Ms. Vanessa offered as much help as possible, as well. The security guards and the servers were all alert in keeping us safe and comfortable.