Hotels near State Rhein-Neckar-Port Authority Mannheim mbH, Mannheim

First off, understand that Ludwigshafen is not a happening place. I was here for business, for which I feel the place would be adequate for a day or two stay, but not the week I was here. I titled this as ”try hard”, as that's what I hear my kids call someone who is tries hard and fails, which I feel fits since the hotel tries really hard to be modern and hip. Moxy is Marriot's new brand aimed at the youth and the copies board games, lockers, random graffiti and whatnot scattered around the lobby would imply they are going that way. Considering most of the time it was filled with old businessmen like me would say they might want to consider having this in a more appropriate location. Moxy Lu is a very spartan hotel. No restaurant to speak of - on Sunday I asked if they had any lunch offerings as nothing is around there and they told me their one and only oven, used to cook breakfast, was broken and wouldn't be working for at least a few hours. There is a very solid Italian restaurant next door but you don't want to eat that every day. There's also right now a Christmas market nearby but the opening timing for it is very variable. It's also next to the Rhine mall but understand that German business hours are earlier than American so it closes early and is closed entirely on Sunday. Rooms are clearly advertised as capsule types and they are very reminiscent of Japanese capsule rooms - a bed, bathroom, a chair, and that's it. A hook on the wall and 4 hangers is all your clothes storage, a 6 inch wide, 2 foot long glass panel sticking out from the wall is your ”desk”, and that's it. No safe, no shelves, no coffee machine, nothing. Definitely not where I wanted to spend a week, but that's not their fault. The hotel is very new and is very clean overall. Also a plus that it is very quiet. I've been in hotels where I could literally hear the person walking around next door. All that said, why 3 stars? Well, as clean as it was, there was a long black hair at eye level in the shower when I first stepped in. As I'm folically challenged, I'm certain it wasn't mine. Secondly, one of the elevators broke multiple times while I was there, once trapping a person in there for 15 minutes while I was in the lobby. He eventually tumbled out, angry, scared, and half-clothed (took off some clothes as he was feeling very hot). Said elevator was not flagged as being out of order for at least an hour after as I was in and out. Eventually it was. It had an out of order sign still on it on my second day despite being in use...assumed this was an error before the guy got caught in front of me. Not good management of an issue, I feel.

The location is very convenient. It is very convenient for eating and shopping nearby. It is also very close to the water tower. The room is large and the main mattress is hard, unlike other European hotels where the mattresses are very soft.

We came two hours early. In all hotels we were when a guest arrive, the try to finish its room earlier. Not in this hotel. The check in starts at 15:00 to all guests. Hotel management prefers to se me sleep on a couch in the lobby and not resting in their room. So we will wait patiently untill 15:00, and then wait in the line to get our key. Room is OK. No ventilation in bathroom. Coffee machine - really disgusting. We did not try. Location: Perfect for our personal needs Parking: Public parking with a direct connection to the hotel. We were told the price per day is 12 EUR. We stayed less but paid more. 20 EUR. Never mind. General look: Decorated. Nice. Next time in Mannheim: not at this hotel. Date of stay: June 2023

Still very nice hotel Relative to this price, the hotel room is not small, quite large, and ample. The hotel’s breakfast is very recommended, 8.9 Euros every day, full variety, and very well managed. The room is fairly clean and the bathroom layout is reasonable. The location is not close to the train station, not too easy to find, but not far from the Mannheim water tower. The staff is very welcoming.

The location was actually pretty good for me. I missed a little enlightenment about what and how and where everything is in the hotel. I had to deal with it myself. Of course you can ask questions, but I think it should come from the hotel staff as a matter of course.

We had spent our trip staying at this hotel unfortunately on the Saturday night there was an event so the parking was full . We had to pay the fees in advance so I did ask for refund at the reception as we parked on the street.The lady was rude from beginning and extremely unhelpful, told us to send an email . No one came back to us after 4 weeks we still waiting for our money. I can’t believe that a guest is being ignored like that !!!!! Then they are cleaning the rooms every second day that means every second day we needed to go down to ask for new towels etc. The receptionist very unpleasant person insulted other guests by calling them ossis ( the easten guys) , as they had a slightly accent . They were so shocked that they didn’t know what to say . Very unprofessional and not at all welcoming!!!!! There are plenty other great hotels in Mannheim where guests are welcome and get the value for their money.

Super friendly and helpful, primarily at the reception but others too. Great value for the money, clean, quiet, all the amenities required for a good business trip. Right distance to customer, still easy to get to downtown, attractions and restaurants. Anytime again.

Very cozy room, all available, including water cooker with coffee/tea self-service. Bets: super sleeping Rooms can be completely dark No street/train noise heard, wonderfully quiet Service very friendly, breakfast buffet everything there is constantly re-filled. Rational price/performance ratio. Thank you to all who do their job so wonderfully in the hotel! We will come back in any case!

Close Proximity to Heidelberg Hauptbahnhof (train station, just approximately 8 minutes walk). I am amazed at the complete furniture, even microwaves to cook our breakfast for the following day. More like an apartment than just a hotel. Nice stay

We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!