scott909
June 16, 2024
We stayed here for our honeymoon in June 2024. We arrived late at night and were pleasantly surprised to have a very warm welcome and to be told we were being upgraded (Perks of the honeymoon I guess!) to a 2 bedroom villa with a pool. This meant the accommodation way surpassed our expectations. The room itself is comfortable, clean, well air conditioned and incredibly spacious. The service level was very hit and miss. The restaurant staff and bar staff were excellent but the reception staff not speaking good English is simply not okay. Shout out to Lamia (Head of Reception & Concierge) for arranging everything for us and saving the day here! Spa service was excellent. We booked a couples massage for 60 minutes and it was one of the best massages we've ever had. So good, in fact, we got it again on our final day. The problem with this hotel is the food. Based on the food alone, I would never come back here. The food selection, choice, menu design and quality needs to change drastically as soon as possible. Breakfast is fine. Solid selection, fresh croissants and omelettes! This hotel is a solid 30 minutes away from any suitable restaurants. This means (if you are a couple like us on your honeymoon) if you want to eat at the hotel to relax, you will be disappointed. I didn't eat one thing for lunch or dinner that didn't wholeheartedly disappoint me. There is also no flexibility in the choices - a tuna club sandwich on the menu cannot under any circumstances be substituted for chicken - I find this incredibly odd. The food is bland, not thought out and poor in quality. For a 5 star boutique hotel, this is not acceptable. Overall, a good experience, heavily marred by poor food. This place could be an absolute gem, but it falls short.