Guest User
June 12, 2024
Everything about the hotel service is very good. I stayed for four days in total, but I made two reservations for two consecutive days each. One was for a smaller room of 15 meters, and the other for a larger room of 19 meters. The price was a little higher, but I actually stayed in two bookings. The reservations were for small rooms, and I communicated with the customer service of the booking website. In the end, I had to contact the hotel myself, which wasted a lot of time on confirmation and communication. There was no compensation plan. I also confirmed with the hotel that my original reservation had a kitchen and a washing machine. , microwave room type, they can only change to a room type without those facilities, which is completely different from the type I booked, and I can only stay in the original small room type.
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