Hotels near Masjid Rasulullah Nabawi ﷺ, Medina

Firstly I would like to make very clear that there are two Movenpick hotels in Madinah which some reviewers seem to be mixing up! This one is part of the Accor group and the Movenpick Madina that we stayed in. It is BEHIND the Pullman Zamzam Madinah, which faces one side of the Masjid al Nabawi haram. So it is a couple of roads walk away from the haram on the opposite side to the female entrances to the haram. This is nowhere near five star standard. Due to the poor condition of the bathrooms and room decor I would say three is being generous. Despite its attractive entrance and reception this is a rundown hotel in need of refurbishment, in particular the disgusting bathrooms. The bath, sinks and tiles were old, stained and mouldy. This was made worse by the fact that the housekeeping was very poor. The rooms weren’t cleaned and towels not changed unless we requested this. The actual rooms were ok despite the tired looking furnishings and lack of cleaning. The receptionist who checked us in apologised for not giving us adjacent rooms, but we discovered we did have adjacent rooms, and both were triple rooms. The rooms were quite spacious with comfortable generous sized beds but the TVs had very poor reception and the wifi was appalling, regularly dropping out. The fridges in the rooms were tiny and barely cold. In fact they and the lights turned off whenever we took the key cards out! Because of the hotel location the view out of the window was depressing, a view of the main road. A nice touch though was that as well as a Quran there was a nice prayer mat in each room. On our first morning we went down to breakfast to discover that the female staff had already let some guests have breakfast for our rooms. The head of staff quickly resolved this apologising profusely. In fact apart from this confusion on the first day we found the restaurant staff to be very nice people. They always had a smile for us and the waiters always ready to assist. We were very very disappointed with the very limited cooked breakfast items - there was barely any variety and apart from on one day only vegetarian options. The pancakes were disgusting and tasted like long life ones from packets rather than freshly made. Very very disappointing. But the worst was that there was no fresh coffee!! Only sachets of instant coffee. How is this possible in a so called five star restaurant? There was a big unhealthy selection of pastries though. And the strawberry juice when available was nice. We tried to order room service in the evening on one occasion- the staff member (chef?) who answered the call was rude and told us some of the items were either unavailable or incorrectly described on the menu! On the whole staying at this hotel was a major inconvenience due to its location and at best it is a three star hotel. I would not stay here again.

This is an astonishing hotel. The food cooked by chef zanati is fabulous. It is quite a convenient hotel because it is quite close to the blessed masjid Al nabawi. The room service is really good at they fulfill your requirements. I would 100% recommend this hotel. If I am ever in medina again I would love to come here

Great location just a block away from Masjid Nabawi near gate 37 which is a few feet away from blessed gate 1. Lots of near by shopping as usual with shops open till midnight. Hotel lobby is open and clean with dates and refreshing water offered all day long. Huge sitting area at the mezzanine level where families can gather. Breakfast was great with fresh eggs made to order, huge hot and cold selection. Manager of breakfast and his staff were super nice and very accommodating. Room service staff very friendly and also very nice and informative. But the best for us was the laundry service. For the days we were there, Alhumdulillah it rained daily which of course is quite refreshing and with a family of 5 we had lots of wet clothes. Unfortunately the clothes didn’t dry up in room air as quickly as we thought. So we requested the laundry service to dry them which they did ASAP given our flight time. One downside, we had two room as part of the Ambassador suite and one the small rooms AC didn’t work. Weather was cool but certainly needed AC. Had it been in summer, then it would have been unbearable.

Surprisingly, the hotel is very clean, the room size is decent unlike the other hotels nearby which crammed up beds in 1 room. The ambience is nice due to not so crowded. The lobby always has sofa to sit on while waiting for other familt members. The lift is working well and we never had issue waiting for too long Staff is well versed in English and i really recommend this hotel as it is also near to an nisa gate of masjid nabawi

Location of hotel was within walking distance to Nabawi, about 15 minutes. Staff at the hotel were friendly and helpful while the room itself was well maintained. Only issue was the door to our room was quite hard to close and had to be slammed.

Definitely I will come back to stay at this hotel. The hotel itself very satisfying in term of cleanliness and comfortness. The surrounding also very helpful for me to stay along as there are many stores and eatery place. The shuttle bus also very helpful.

Good, clean and spacious suites with very well mannered staff. They have a cafeteria in the lobby where breakfast is served, not in the form of buffet but one can order a breakfast dish, with a drink and water (one for each). 5-10 minutes drive to Masjid-e-Nabawi by taxi, cost totally upto your negotiation skills. Al Rashed Mega Mall is just across the road but the road is so busy, please don’t even think of crossing it straight on foot. Either take a taxi (sounds weird) or walk down the lane till a crossing and then come back all the way up. During my stay of 3 nights, I couldn’t go there even once. On the lane behind, 10 mins walk away, you will be able to find all restaurants like tazaj, dominos, mcdonalds etc. Overall, a pleasant stay, 20-30 mins from Airport and Harmain Train Station.

I stayed at this hotel in Medina coming from Mecca. The rooms are all in one floor. Same floor as the restaurant and the mall. Checking in was easy and seamless. Dian helped us and made our stay enjoyable. He went out of his way to make sure we have all we needed. Breakfast was amazing kudus to chef Hares Elsayed is definitely top class chef. Nasrulsin working hard to ensure everyone’s needs are met. Sama at the reception was very helpful and courteous. Assisted us and was always smiling and helpful. I see Leena on the main floor always asking us if we need anything. All in all the service and staff in this hotel is top notch and one of the best experiences I had in a Marriott hotel being a reward Member for the 13 years. I had a 2 bedroom apartment and was very spacious and clean. The hotel is a far from Alharam but the shuttle is always on time for all prayers. It takes 15-20 minutes. It’s connected to the mall where all kinds of food are available. I will definitely recommend this hotel and will stay here if I come back to beautiful Medina

It is a good thing that you are not a part of the problem and that you are not a victim of the problem and you are not a problem because you are the one that has to be the good.