Hotels near Kum Mahallesi Plajı, Mersin

The bedroom was very well designed, Bed & pillows extremely comfortable. It was great to have a duvet that was actually bigger than the bed. Shower was brilliant & great to have a hairdryer that was not attached to the wall, making it easier to style your hair. ALL staff were very helpful, polite & friendly. hope exam went well!). Food could have been a little hotter at times, but other than that it was plentiful and of good quality. All drinks were also of good quality & again a good selection of local & imports. We had a wonderful time. All in all we had a very enjoyable stay. Thanks VM RESORT MERSIN

Two stars as the cleanliness is good otherwise would have been zero, however the rooms are literally joined to the next room. Each room has a connecting room that is very thin even the snoring from next door could be heard. Somebody was talking on a video call in the next room and again as no soundproofing was woken up to that. We returned in an evening after a walk along the coastline and the room was very hot even though I turned the ac on. After having a shower which I thought would help and cool me down my face had visible sweat drops Running down my face even though the ac was on. I called the reception and informed them so he fiddled with something sitting at his desk and within 30 seconds the ac actually blasted cold air. How ridiculous I had to call reception at midnight who turned it on from there end absolutely pathetic you would have thought the guest would have the option to turn it up or down. That was the first night let’s see how the rest go on. For me first impressions count and I honestly can’t see myself returning to this hotel ever again. The fridge is pathetically overflowing with alcohol that we asked to be removed as we do not drink.

In September becouse of my passport i did need to travel to out of country and i choose adana. I stayed there about 3 weeks. I did talk to hotel manager about my situation and he did give me very good discounts for my accommodation and also he booked the best room of the hotel with too walls full veiw of city in 5 floor. Staff they was very professional and helpfull. I did feel really safe and service was amazing

My stay at hilton mersin was fantastic. All of the staff was proffesional & polite but specially Miss Cansu at reception was very helpful & polite. Food at restaurent Ichelle was delicious. Staff at restaurent was exellent but Mr Burak was exceptionally fantastic. Overall a good stay. ❤️

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

Very beautiful and clean hotel workers are very interested and I recommend with a smile definitely again thank you for everything

We found this hotel in Mersin, where I was first gone, in a hurry. Firstly, it is in a bad location. When you asked the shop around you could answer ”the rooms are not a dress”. When we went to the hotel, the room left for us wasn't cleaned yet they took us to another room and perhaps one room for one person, then one room was available. inside. The clothes' phone flows without any break, what they put on is shampanya, your hair is cloudy, the box's cover is not closed, etc... We said we would leave them all aside and have a nice breakfast when it's morning, but what is possible . Absolutely disappointment. The cooking in the buffet was cold, very little, something we could eat in that small buffet but impossible was also cleaning tables. If you were to work, you might prefer this place alone than Mersin, but with your family, I say don't stay here with your wife.