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ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon, New Delhi Capital Region
4.7/553 Reviews
Our stay at ITC so called Grand Bharat was incredibly disappointing. We had booked 5 rooms for a group of 11 adults and 3 children. As soon as you enter the property the expectations for grandness start disappearing. The lawns are unkept, the walkways are dirty and the lobby is also unimpressive.The welcome drink was a diluted concoction of some synthetic syrup. We had booked luxury suites with semiprivate pools which were full of leaves and looked like they were cleaned a long back. The bed was too uncomfortable for a good night’s sleep. The bathrooms are dated and need urgent renovations. The toiletries were also very basic. Now the biggest letdown— Food 😞 for which everyone fancies when out on holiday. The ala carte at Royal Afghan restaurant and breakfast at Aravali Pavilion was utterly disgusting. The required temperature of food was not at all maintained. Imagine hot tea being served warm in an ice cold cup. Totally unprofessional.The taste was disappointing, not acceptable from ITC standards. Though the service was warm and friendly but the overall experience was ruined. Overall, this hotel fell far below expectations and we would not recommend it to anyone who is on the lookout for some Grandiose.

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Highest Price₹ 69,723
Lowest Price₹ 22,347
Number of Reviews53
Total Properties2
Average Price (Weekdays)₹ 34,694
Average Price (Weekends)₹ 37,583