12th & Ocean by LuxUrban, Trademark Collection by Wyndham

Pros: clean, location Con: The air conditioning was malfunctioning. Each night I was extremely hot because it stopped working. I contacted the front desk and was told maintenance would fix it. Maintenance came when we were on the beach. When we went back to the room, the A/C was working. We went to bed that night and it stopped working. Contacted the front desk again the next day and maintenance said someone in my room changed the thermostat. This was impossible because I need cool air for hot flashes and I was only with a teenager . I figured out on the third day that the A/C stops getting cold after a few hours. If you want to chance it and stay in one of their hotbox rooms, turn the A/C off for 20 minutes then turn it back on. The A/C will kick back in. I was charged $50 and given no explanation why. I was given the heads up when I checked in that housekeeping will find any little reason to charge $50 each time they clean the room so I made sure to put do not disturb on the door. The one day I took it down so maintenance could enter the housekeeping came in and that was when we were charged a fee. Each day we cleaned up, made the bed and kept a tidy space. If you stay here and want housekeeping, they will charge you $50 each day. Our view was of the side of the next door building, alley and staircase that anyone using it could see into our room so we has to keep the curtains closed. I was disappointed because I could have stayed at a nicer facility for the same money, The worst hotel experience I ever had in my 48 years of traveling.

Ocean Drive is one of the most famous streets of Miami. We had a big apartment, with a balcony and an amazing seaview. You can see the sunrise direktly from the window. There is a restaurant, the Pink Taco on the ground floor but the apartment was very quiet.

This was one of the worst hotels, I ever stayed at. If I could give it 0 stars I would. This place was not clean at all. The toilet paper roll had not been replaced prior to our arrival, the bathroom had dust in the door hinge and the bathtub was clogged. The complimentary soap smelt bad and the bedroom had not been vacuumed or swept. The pillow had a stain and the mattress was hard as a rock. Additionally, the room ceiling had water damage. When we arrived the hotel had no lobby so when we called the man in charge Michael text us the address of the office. We were a bit skeptical so we just went to the hotel first not the texted address. We then had to sign a contract and was given all the information on a piece of paper. The hotel hall way also was a bit loud from hotel staff and it had a unpleasant smell. Additionally the hallway light never dimmed so the light shined through the whole night and the window had thin curtains so all the light was coming in during the day. This place you can skip we only stayed one night then left because it was so unpleasant. Lastly, when we went to watch tv no tv remote was to be found. We could not a refund just a different room. I will not be return here.

Michael Rodriquez was so helpful he came out in the rain to meet us when we were lost I would give 10 stars if I could. He was so helpful getting us through the rain and checking in was effortless love it

It was pouring rain in Miami when we arrived ... Michael Rodriguez was kind enough to meet us OUTSIDE with an umbrella 🌂. That was very nice of him, he hooked us up and made everything soo much better