Red Roof Inn & Suites Monee

Paid for breakfast for two days was nothing available. I’m done buying extra when they never have it any ware I go.

The hotel was nice

Great service

Swimming pool out of order for extended time. Counter staff slow and inconsiderate. TV and WIFI did not work. Entire place dingy looking.

The room was clean and comfortable

Nice place to relax and rest. Pool was not functional.

I booked this hotel cuz I finally finished a landscape job in the area, after 2 weeks of working on it. My muscles were tired, and extremely sore, so nothing sounded better than a room with a jacuzzi tub in it, and a nice, long soak to rest and relax my fatigued body. So that's what I reserved. I went to the store to pick up some bath oils and Epsom salts for my soak, then checked in and got into my room, anxious to fill up the jacuzzi tub. I turned on the water and got out of my dirty work clothes, then checked the tub about 5 minutes later only to find that it wasn't filling. I played around with the drain stopper a bit and saw that it wasn't making a proper seal. So I took a bag and a cup and rigged up a plug of sorts so that it began filling. 40 minutes later, the water level had finally reached the top of the jets, so I added my newly purchased salts and oils and turned on the jets. They did nothing. Don't get me wrong- it was extremely loud and sounded like it should have been quite a jacuzzi, but nothing was happening in the water. I fiddled with it, turning it off and then back on a couple times with no change. By this time it was midnight, I was even more tired, or I'd have gone to the front desk to get another room. I got in and soaked. Disappointed, especially considering I paid extra for the jacuzzi. Next morning I informed the front desk person, who did nothing. She said she'd let the manager know, who might credit me back for it. I haven't heard anything.

The room was clean and everything worked. The drains drained and the fridge cooled as well as the AC. The manager was also kind. Thank you!

Place was ok parking was good better signage needed off main road for hotel location Hotel required 50 room refundable deposit have not received it yet