Family-friendly Hotels in Mont Tremblant

Skiing at Mont Tremblant was a Christmas gift to my son. While the skiing was great, Tour des Voyageurs 11 was a huge disappointment. Check-in was fine, parking fine, location great but our room and the lack of management response to our room was terrible. The room looked okay at the start but my son walked into the bathroom to find two big holes in the wall where the towel rack was suppose to be. I noticed how dingy the carpet looked and there was a dark black stain. I contacted the front desk to explain only to hear oh, that’s too bad. I told the lady to make note of it so we won’t get charged. I checked out the hot tub only to find an overflowing garbage can, plus cans and bottles all around the hot tub as the guest had no garbage disposal. I wasn’t going in there. Next day, same overflowing garbage. We fell asleep around 10 pm only to be woken up by screaming and yelling in the hallway. This went on and off until 2 pm. Security never showed up. Beautiful ski day, came back at noon to have left over pizza and found a microwave that didn’t work. Cold pizza. I went down to the front desk to discuss this and the person there, Julie said she would contact the manager. She said to send her pictures of the holes and the stain. I followed through. We never heard anything back. At check out, I spoke to another person who gave me a business card for Laetitia L, manager. I have emailed this person 2 times with no response. How’s that for customer service. It’s been 3 weeks. Oh, and the internet had one bar. On top of that I hung my bathroom bag on the back of the door due to the lack of a towel rack. It’s big but I left without it. i explained numerous times room 374, tower 11, lost but all I get is an auto response saying they are still looking for the bag. I don’t believe it for a minute. I have stayed in this hotel before and it was fine. This time, I was embarrassed as it was a gift to my son and our room was like a 1 star motel room. I didn’t want to write such a bad review but after weeks of trying to reach out, I felt I must.

This is a lake view hotel, the location is very good, the room is large, the back of the mountain is water, the scenery is beautiful and pleasant. In the morning, I also saw a small deer foraging in front of the hotel. The maple leaves around the hotel are red, and the fallen leaves are colorful, which makes people linger. The hotel is not in the small town of Cuihu Villa, it is quiet in the middle of noisy. A three-minute walk across the road is the town of Cuihu Villa. There are food, drink and play. If you live in Cuihu Town for two days, you can live here one day and live in a hotel in the town one day. This kind of lake view and mountain view can be enjoyed. We enjoyed a French meal at the hotel. The oysters were small and not recommended. I asked for steamed salmon, but it was wrong to become other fish. The waiter was sorry and said that he could make a salmon again. We said no. As a result, the waiter gave us a free order for this dish, and we gave him an over-tip, everyone was happy. Overall, I am very satisfied with the service of this hotel!

We have been coming to the Grand Lodge for many summers. I not sure if we will return again. First the elevator was not working. The second issue was the fan in the master bedroom did not work. The third problem was the coffee maker leaks half the water on the counter. Finally I asked if our stay could be extended by a few hours. I was told someone was going to check into our room. I explained to the employee at the front desk all the issue I had asked if there was anything he could do to reach a solution. He told me he was sorry. Sorry does not do.

Fantastic location, clean, friendly staff, ski lockers and ski in/out with early lift privileges. Loved it! Our room was a bit too warm but solved this by running the fan only for most of our stay. We asked for and received a quiet room and had plenty of space for our family of 3 in the standard queen room. Handy to have a kitchenette, we were surprised that ours had an electric kettle and toaster in addition to the microwave and Keurig. We had brought our own kettle and an InstantPot from home to make quick breakfasts and this worked well for us.

The room overall is great. The place is a little outdated, but it is clean and has everything that you need for a relaxing stay. Having said that, they should mention the fact that there is NO AC in any of the rooms! It's the month of August, and of course a heatwave has just descended on the area. I understand that 9-10 months out of the year AC isn't necessary, but when you're booking in July or August, they should mention the lack of AC. The unit is a 2 floor condo, and it's on the second floor, so the bedrooms are in fact on the third floor. When taking into account the fact that heat rises (and factoring in that it's 30 degrees Celsius outside), the bedrooms are at 29 degrees Celsius. Needless to say, it's unbearably hot, and sleep is next to impossible. It's unfortunate that not mentioning this simple fact spoiled what is otherwise a nice place to stay. If the reverse situation were to happen (no heating in winter), it would be considered unacceptable, but severe heat is just as unpleasant and potentially dangerous as extreme cold. They should simply mention the lack of AC at the time of booking and the let the guests decide whether or not they want to stay there.

We stayed here for 3 nights in October, in a one bedroom suite. Our suite was spacious, comfortable, modern and had everything we needed. It looked out onto trees and the mirror lake. At night it was very quiet: no noise from the retail/food area of the town. Parking was easy in the underground garage. It is a very short walk to the main pedestrianised area of town. Breakfast was included in our rate and there was a good selection of breakfast foods to choose from. Staff at the front desk were always friendly and helpful. I would definitely stay here again were I to revisit Mont Tremblant.

This mountainside hotel has newly renovated rooms. We stayed in a one bedroom unit (queen bed with pull out sofa). Pull out sofas have come a long way! My 16 year old didn't complain - that's always a bonus! Full kitchen with all amenities and large bathroom. Very clean. My only tips are 1- bring paper towels as they aren't provided. 2 - return the ski storage lock at checkout. I did not realize we needed to return the lock by 11. We skied until noon and we were already charged for the lock within that hour. Chalk that up to a miscommunication on our part. That said, we were refunded the cost of the lock without having to call. I appreciated that very much! (Especially since the lock charge was $20 USD - which is redonkulous! lol) Overall, great place to stay and would definitely stay there again!

It is a five-minute drive from Mont Tremblant Lake and there is a beautiful lake on the edge of the hotel. The old lady at the front desk is very good and the breakfast is good. The ideal place to stay.

When you stay at this condo in Mont-Tremblant, you'll be in the entertainment district, a 2-minute drive from Mont-Tremblant Ski Resort and 5 minutes from Casino Mont Tremblant. This ski condo is 3.5 mi (5.7 km) from Scandinave Spa Mont-Tremblant and 13.7 mi (22.1 km) from Mont-Blanc Ski Area.Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access.Featured amenities include express check-in, express check-out, and lockers. Free self parking is available onsite.Make yourself comfortable in this individually decorated condo, featuring a kitchenette with a full-sized refrigerator/freezer and an oven. A 42-inch flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a desk and a microwave.

When you stay at Maison Napoleon in Mont-Tremblant, you'll be near the beach, a 5-minute drive from Mont-Tremblant Ski Resort and 6 minutes from Scandinave Spa Mont-Tremblant. This ski bed & breakfast is 3.3 mi (5.4 km) from Casino Mont Tremblant and 13.6 mi (21.9 km) from Mont-Blanc Ski Area.After a day on the slopes, enjoy recreational amenities, which include a spa tub. This bed & breakfast also features complimentary wireless internet access, ski storage, and a communal living room. You'll be on the slopes in no time with the complimentary ski shuttle.Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Free self parking is available onsite.Make yourself at home in one of the 5 guestrooms featuring microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.