Hotels near Micenas Mall, Montevideo

The hotel is very comfortable and spacious. The staff is super friendly (cristans in reception, Fernando and Pamela in Figaro (restaurant) and forgive I have not the name of the rest!! all toto are super friendly! . breakfast is soft but rich and fresh, and it has everything fundamental. The hotel is very comfortable and very comfortable and it is very comfortable and very comfortable. the ventilation in the corridors.

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

I stayed 3 nights in the so called double standard room. My room was on the 6th floor overlooking the street. I enjoyed my stay at Own Montevideo. The room had a nice modern setup with a plenty of storage space, switches/power outlets in all the right places, many lighting fixtures. I could open windows and get a fresh air. The A/C worked fine. Wi-Fi was fine as well. The bathroom was of a decent size, with the separation between the sink and the toilet/shower. There was a window next to the bathroom sink, with a plenty of light coming in. Everything was in decent shape and looked clean. I found the small shelf was missing in the shower but it didn’t bother me much. Noise level was average. Nothing super loud that bothered me. The breakfast was adequate, with friendly personnel. One thing to know is that you have to specifically ask for coffee/tea and it will be brought to you. Everyone from the staff was very friendly and helpful. The hotel is conveniently located. I walked to Pocitos/Montevideo sign and back. Everything is a short Uber ride away, with a plenty of Uber cars available. Uber ride to Buquebus terminal for direct ferry to BA at the morning took around 15 minutes. If you arrive at MVD airport without a lot of luggage, you can take DM1 bus at the front of the terminal (84 pesos as of November 2022), get off at the last stop and walk ahead for 2 minutes and you are right there at the hotel door. Very convenient. All in all, everything was good, as it seems like everything else in Montevideo. I enjoyed my stay at this hotel and am giving it 5 stars review. I certainly recommend it.

The hotel is in a great location. Travel is very convenient! What needs improvement is the quality of the mattress: many springs are in poor condition. Other than that, I would go back and recommend it.

The rooms are comfortable, and although they are not that big, I had plenty of space. The temperature in the room was quite comfortable, so I didn’t even turn the heater on in any day. Breakfast was nice, and the “doce de leite” was incredibly good. The only things that would benefit from improvement would be: restaurant (the food at dinner was not worthy the money at all), availability of cork screw and wine glasses in the room. I wanted to open a wine bottom and the hotel sent someone to open the bottle for me, instead of sending the cork screw…

The hotel is very close to the bus station, opposite the station, the car to the east corner and the airport are all here by car, very convenient. It is 6,7 kilometers away from the old city. In Uruguay, be sure to go to Punta del Este in the east corner and the small town of Colonia. These two places are much better than the capital and feel much better. They are all at the bus station. It is two hours to go to the east corner and two and a half hours to the town of Colonia. Both places are recommended to stay for at least one night.

Apart from being a great location close to departmental transport and the hotel including the rooms are very clean the staff are extremely friendly and courteous plus they go out of they way to help - This is are second time stying in the hotel and we would highly recommend it

The hotel was very comfortable and the rooms were very comfortable. We had booked with a month in advance, confirmed by phone before arrival, everything came perfect until we arrived and did not let my husband and children come in. I wasn't at the hotel yet, but I had already warned that I who made the reservation was coming a little late. The first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second Then we got the room and it is clear that when we entered there were 3 football players, which had also happened to them, they had found someone in the room. We were very bad as we were 4 in two beds. After a 14-hour trip. But no one succeeded in giving us an explanation or solution

We stayed for 4 nights at this hotel together with our 2 kids. We expected it to be a business hotel with comfort and some luxury. At least cleanliness. Well it wasn’t. It might be a 4 star hotel for Uruguayan standards, but for the rest of the world its more like a 2 star old fashioned 60s hotel. We had a family room (2 bedroom) on the 7th floor. Already exiting the elevator we knew what we could expect. Floors with old carpet and full with nasty stains. The entire floor smells old and a bit like old sigaret smoke. Pretty nasty actually. The room itself is similar. Old floor with broken tiles and edges. Really sober and uninviting room, no decorations whatsoever. No ceiling lights. Old furnishings. No curtains just a screen. A big disappointment actually. Gym wasn’t available. We took a look but I wouldt even dare using those old machines actually. Certainly when you consider the price per night this place just isnt worth it. So after a night we expected a breakfast with some sort of business standard. But also the breakfast is a big disappointment and actually pretty tasteless. I dont know what they add to the scrambled egg, but smells weird. Fruits are out of date and nasty. Dry bread. Cold scrambled egg. And due to covid it is not allowed to get to the food yourself. One (sometimes 2) person is helping everyone in the hotel, so that didnt really work out. On day 3 all of the sudden our cards to enter the room didn’t work anymore, ofcourse solved at the reception but still annoying and strange. Well at least the free wifi worked well here. Overall I would recommend to book a different place with a higher standard, NH is a bit of disappointment considering the price per night.

New facilities, convenient transportation, good environment, close to the city center, good sanitary conditions, clean and tidy, good front desk service, warm reception