Hotels near Gateway of the Citadel, Montevideo

Hotel in excellent location and with excellent infrastructure. Breakfast very good, as well as room cleaning, cabin service and staff service. It is worth hosting in London Palace for the service of your staff, from the reception staff to the educated lady that heated my dinner in the evening. In addition, the fact that the garage is in the hotel itself and we have access to the car in a way. fast and easy, even at the arrival that we can already place directly in the garage and check in. Hotel nota 10.

The hotel was very comfortable and the rooms were very comfortable. We had booked with a month in advance, confirmed by phone before arrival, everything came perfect until we arrived and did not let my husband and children come in. I wasn't at the hotel yet, but I had already warned that I who made the reservation was coming a little late. The first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second Then we got the room and it is clear that when we entered there were 3 football players, which had also happened to them, they had found someone in the room. We were very bad as we were 4 in two beds. After a 14-hour trip. But no one succeeded in giving us an explanation or solution

The location is perfect, if you are travelling in and out of Montevideo by bus. And at 50$ per night it is a bargain. Otherwise try and stay somewhere else. The hotel is not a 4* by all means. Noone speaks a word of English (I do speak broken Spanish, still difficult), housekeeping never showed up. I checked out one day early and although I sent an official request from booking and asked at reception, they took the whole amount.

Apart from being a great location close to departmental transport and the hotel including the rooms are very clean the staff are extremely friendly and courteous plus they go out of they way to help - This is are second time stying in the hotel and we would highly recommend it

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I stayed 3 nights in the so called double standard room. My room was on the 6th floor overlooking the street. I enjoyed my stay at Own Montevideo. The room had a nice modern setup with a plenty of storage space, switches/power outlets in all the right places, many lighting fixtures. I could open windows and get a fresh air. The A/C worked fine. Wi-Fi was fine as well. The bathroom was of a decent size, with the separation between the sink and the toilet/shower. There was a window next to the bathroom sink, with a plenty of light coming in. Everything was in decent shape and looked clean. I found the small shelf was missing in the shower but it didn’t bother me much. Noise level was average. Nothing super loud that bothered me. The breakfast was adequate, with friendly personnel. One thing to know is that you have to specifically ask for coffee/tea and it will be brought to you. Everyone from the staff was very friendly and helpful. The hotel is conveniently located. I walked to Pocitos/Montevideo sign and back. Everything is a short Uber ride away, with a plenty of Uber cars available. Uber ride to Buquebus terminal for direct ferry to BA at the morning took around 15 minutes. If you arrive at MVD airport without a lot of luggage, you can take DM1 bus at the front of the terminal (84 pesos as of November 2022), get off at the last stop and walk ahead for 2 minutes and you are right there at the hotel door. Very convenient. All in all, everything was good, as it seems like everything else in Montevideo. I enjoyed my stay at this hotel and am giving it 5 stars review. I certainly recommend it.

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

Hospedamo-nos no Pocitos Plaza. Hotel EXCELENTE! Atendimento excepcional e hotel muito aconchegante e com serviço sem reclamações. Café da manhã muito gostoso, destacando o suco de laranja. E à tarde, servem um delicioso café da tarde. Funcionários muito bem educados e solícitos. Indico, tranquilamente!

The hotel is incredibly clean and looks brand new (it is actually 1.5 years old). The room (rooms 510 & 410) was spacious, clean and decorated very nicely. The shower water pressure was incredible and the beds very comfortable! But the very best part of this hotel is the staff! I booked 2 rooms for 2 seperate nights and Andres at the front desk made it easy and kept us in the same room. Vanessa, Maximillian and the gentleman working with Andres in the evening made a tour to Punta del Este that we didn’t was possible, possible. Thank you all for your help! I will not ever even look for another hotel for my next stay in Montevideo. I will only stay at the Hotel Costanero! They went above and beyond and the location by the shore is perfect! I HIGHLY RECOMMEND IT

The hotel is connected to a shopping centre for shopping and dining. The hotel is very close to the La Plata River and only takes 3 minutes on foot. The hotel is fully equipped and the breakfast is hearty.