Hotels near Department of Art History & Communication Studies, Montreal

Very good location in downtown Montreal - close to the Palais des Congres and Chinatown. Property well maintained. Room was small, but fine for 1 or 2 people. Room includes a simple breakfast of cereal, breads, fruit and hard-boiled eggs. Parking is available for a fee, but is very limited.

There is no breakfast on the front desk floor. You can order a semi-buffet for 29.9 Canadian dollars. You can squeeze the orange juice yourself (you don’t have to doubt the freshness). It is worth recommending that the front desk is very patient. The room that was arranged at the beginning was very dark. Said that the line of sight is not good and uncomfortable, and then waited for three minutes to change to No. 1608 with a good line of sight, which happened to be able to see the scenic spot No. 67. The room is really big, the toiletries are very good, and there are no slippers in foreign countries. Everyone Prepare yourself in advance, the overall evaluation is really super comfortable.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Despite an initial bad experience on the phone prior to check in (I called to make sure my credit card payment had not bounced and the person on the phone was quite rude), I am very pleased with my overall experience, the amenities and the staff friendliness went above and beyond my expectations. The rooms are quite spacious with a lot of storage, I also very much enjoyed having utilities in the kitchen, the possibility to use the washing machine and dryer at any time were definitely a plus - same with the dishwasher. The only thing that a was a little off-putting was finding some hair in the bathtub, also the fact that it wasn't really possible to fill the tub with some hot water (it kind of ran out after a while). Overall my experience was very positive and I would definitely see myself booking a room again at Hotel Saint Laurent

For a hotel you can stay at at this price, it was clean, comfortable and good. The staff were friendly, helpful, and pleasant, and the welcome drink was a nice touch. However, there is no elevator, so you have to go up and down the stairs to get to the rooms on the 2nd and 3rd floors, so it might be difficult if you have heavy luggage or have bad feet. Also, it was a little inconvenient that there were no glasses or cups in the room.

The room is very good and the service is good. Park your car and go in at the passage of the small street and wait for the rolling shutter door to open. There is a heated swimming pool on the 14th floor of the hotel. The scenery is very good. You can see the scenery of the old port. It only takes a few minutes to go to the pedestrian street.

Water from shower head is very weak need to fix or change it.

Positives first: the area felt safe, close, by car, to various restaurants and the Ikea store. Parking was convenient for our car and teardrop trailer. In walking distance, Boulangerie Ange offers amazing bread, sandwiches, quiches, desserts and more. The breakfast room in the lower level was busy but not too crowded. Coffee-meh, but served in real cups. The usual offerings of a hot buffet including the baked beans popular in Quebec. Absent were Yoghurt and peanut butter- cost cutting? The room was very clean and while the furnishings were dated they were very well maintained. The family owned chain is obviously investing in the property, making it more attractive for guests. Light sleepers may find the sound of the air conditioning annoying as it is extremely noisy. We finally turned it off. Toiletries and towels are basic and thin and the tissues dissolved on first blow! The price was reasonable though and overall I would stay again. Thank you to the friendly front desk staff who accommodated our request for a later checkout than their stated 11am.

You can park your car in front of the hotel. After checking in, take your card and go to the free parking lot next to it. The room is clean and the facilities are quite new. There is a Starbucks downstairs, where you can watch games, eat, drink and chat, and the shopping mall is nearby.