Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 18, 2026
Guest User
amazing, relax place... very nice staff .... and the villa is great there is private pool and one staff accompany us everyday (they stay in little house close with us so 24 hours take care of us) very luxury
we got breakfast and dinner for 4 person... and there is afternoon tea so delicious😍😍😘
there is swimming pool for together close with fitness centre, bowling, table tennis, painting for children, bilyard...
and there will be padel court too
if your family loves basketball, tennis, cycling
we can borrow all from them... really want go there anymore
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Price per night from:€37
Posted on Apr 15, 2025
Ossa
Cleanliness needs to be considered again. There are many spider webs on the bed headrest and around the bed stand lamp.
The room is spacious, suitable for families. Mosquito rackets are provided because there are so many mosquitoes in front of the door and garden. Sometimes some get in so you have to close the door quickly. Make sure to bring Soffell if you come here.
The location of the hotel is the best. Highly recommended for a morning walk with a beautiful view of the mountains and gardens. The air is cool and not cold. The best morning you could ever ask!
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Price per night from:€22
Posted on Aug 31, 2026|Deluxe King Room
Guest User
I had a very pleasant stay at Golden Tulip Holland Batu. The rooms are comfortable and well maintained, and there are plenty of TV channels to choose from.
A special mention to Miss Fitri, who helped me with check-in. She was very kind, professional, and welcoming, and made the arrival experience especially smooth.
The hotel staff in general are amazing and clearly do a great job. The breakfast also offers a wide variety of options, so there is something for everyone.
The spa area is excellent, especially the jacuzzi and sauna — a great place to relax after exploring Batu.
A few things could be improved:
- On Friday and Saturday evenings, the live music at the lobby restaurant can be quite loud and is clearly audible from the rooms. Thankfully, it usually ends around 10 PM.
- There is some kind of background noise in the room 24/7 that I couldn't identify. It sounds somewhat like a distant/remote vacuum cleaner and can be noticeable when the room is otherwise quiet.
- The bed blanket could be a little thicker and warmer, especially considering the cooler temperatures at night in Batu.
Overall, I really enjoyed my stay. The excellent staff, good rooms, great spa facilities, and varied breakfast made it a very positive experience. I would definitely consider staying here again.
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Price per night from:€42
Posted on Mar 22, 2026
Gabriel Fileo
Stayed here recently and honestly, overall it was a pretty lovely experience. The place itself has a nice, calming vibe, and once everything settled, it really felt worth it. But… check-in was a bit of a confusing. The staff told me that because of a Lebaran promo, my room got upgraded from Deluxe to a mountain view room. Naturally, I was happy. Thought I hit the jackpot, right? Well… turns out, not quite.
When we got to the room, it felt a bit off straight away. Smaller space, tighter layout, and definitely not what you’d expect from a Deluxe upgrade. Turns out it was actually a Superior room, which is a level BELOW Deluxe. Felt a bit like being pranked, not gonna lie. And with three of us, it just didn’t work. Way too cramped. I ended up going back down, had a proper chat with the staff, and asked to be moved. To their credit, they handled it quite well. Got us back into the correct Deluxe room, and yeah… massive difference.
The room was way more spacious, much quieter, and just felt right. Proper comfort. That’s when the stay finally clicked into place. So yeah, a bit of a shaky start, but it ended well. If anything, just DOUBLE CHECK your room type during check-in so you don’t get caught off guard like I did. Would I stay again? Yeah, probably. Just with a bit more attention at the front desk next time.
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Price per night from:€22
Posted on Jan 18, 2026
RedLove
Room is clean and the bed is super comfy! I love the king bed, super comfortable and smell nice. Breakfast is ok i guess but they can do better than that considering its 5* hotel, location is a bit far from shop and attractions but overall its good!
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Price per night from:€26
Posted on Jan 18, 2026|Deluxe King Room With Balcony
Anonymous UserI'm writing this review based on facts, guys... This was my first time at the Azana hotel, and whether it was a coincidence or not, my stay was very uncomfortable because:
1. The lights kept going out, especially in the late afternoon/early evening (3rd floor).
2. The AC was probably dirty and needed cleaning, causing water to leak like a faucet, even if only for a short time, it was a strong gush.
3. The key card wouldn't open the door at night, meaning I had to go back down to the lobby.
4. There was no elevator access, so I had to carry my sleeping second child up and down the stairs.
5. The electricity went out at 11:30 AM, before check-out time, making packing hot and uncomfortable.
6. Parking was limited for both cars and motorcycles.
7. The hot water only worked for a short while.
Sorry about this, but I'm just giving an honest review based on my experience, with no intention to badmouth or anything else. Thank you! 🤗
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Price per night from:€15
Posted on Jan 4, 2026|Deluxe Twin Room
Guest UserThere's something odd about the glass shelf next to the toilet. The bottom shelf has an outlet, but there's a glass shelf right above it. Even though it's not sharp, you could easily bump your head when trying to unplug something.
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Price per night from:€19
Posted on Oct 28, 2024|Ryokan Deluxe Suite
Guest UserWe booked two family rooms and only gave us one, horrible service took them 2 hours to figure out they were wrong. And refused to give us a satisfying compensation plan. I don't recommend this one at all.
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Price per night from:€76
Posted on Nov 5, 2024
yyling91Location is great however you cannot get views of the mountains if you are staying on the first floor. You can get yo alunalun batu by foot which is great for dinner and snacks in the evening. Great breakfast is also available and accessible by foot from this hotel.
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Price per night from:€9