Explore honest ratings and real traveler reviews to help you find the perfect stay.
10/10
Outstanding
GGuest Userterbaik, super duper lengkap dan murah dengan harga 500 dapet 3 kamar dengan amenities super lengkap dan lokasi strategis ditengah kota! recommend ++++
AalvnbThis is a nice hotel for healing. Very tranquil and beautiful location. I came here to experience the onsen and it was not dissapointing. The onsen started at 8pm, and while I was enjoying it I could see the night light. The cottage itself was very clean, there are no bugs, and complete amenities.
AAnonymous UserProses cek in cepat tanpa kendala tanpa deposit dan petugas FO sangat ramah. Fasilitas kamar perlu peremajaan seperti cat dinding, sprei kasur yang mulai usang dan handuk yang berlubang, remote AC yang tidak bisa digunakan cuma karena musim dingin akhirnya tidak menggunakan AC. Untuk pool berfungsi normal dan cukup bersih, menu sarapan sudah cukup dan sudah direfill jika habis. Cek out cepat tanpa kendala dan tanpa cek kamar.
MMasterpiece PillowThe hotel ambiance and room were alright. The location is close to many restaurants. Overall, it was okay.
To the receptionist: please learn to answer guests more politely and remember to smile so that your service doesn't create discomfort. This is just a suggestion, accept it or not, it's fine (but don't let one unfriendly person deter other guests from returning. Remember, a hotel doesn't just sell facilities, but also service, including hospitality).
Thanks 🙏🏻
AAnonymous UserI'm writing this review based on facts, guys... This was my first time at the Azana hotel, and whether it was a coincidence or not, my stay was very uncomfortable because:
1. The lights kept going out, especially in the late afternoon/early evening (3rd floor).
2. The AC was probably dirty and needed cleaning, causing water to leak like a faucet, even if only for a short time, it was a strong gush.
3. The key card wouldn't open the door at night, meaning I had to go back down to the lobby.
4. There was no elevator access, so I had to carry my sleeping second child up and down the stairs.
5. The electricity went out at 11:30 AM, before check-out time, making packing hot and uncomfortable.
6. Parking was limited for both cars and motorcycles.
7. The hot water only worked for a short while.
Sorry about this, but I'm just giving an honest review based on my experience, with no intention to badmouth or anything else. Thank you! 🤗
GGuest UserThe room is spacious according to the reservation and is enough for 4 people. Cleanliness needs to be improved, the bed sheets, pillows are dull and have many yellow spots, the TV sometimes works sometimes not, only for national broadcasts, the bathroom smells fishy, it has been cleaned but the smell does not go away. The panoramic view is very good, the location is also strategic, on Sundays many people exercise and sell food around the villa.
MMuyassarohThe first impression when I came here, the place was a bit difficult to find. It was a bit difficult to find. It was a sway, and when I asked a few people around there, it turned out that people didn't know. I was confused, ************* finally someone found out and was given a direction of location.
The access to the entrance is not so wide if it is from the main road, parking is not easy for our vehicle. Parking is only enough for 3 cars. For example, the parking is right in front, there is a car behind it, then you have to unload the parking lot first.
The owner is friendly, the clerk in the service department is also ready to help. Unfortunately, the TV has trouble several times. The view of the pool is beautiful. The water in the heater bathroom works very well, and soap and shampoo are provided as well. Oh yes, we were also helped with the owner's son when we got out of the car, we're very grateful for that.
One of the great things from this place in our opinion is that it is very close to many good places to eat. Just walk from the inn. One is on the 3rd floor of the market among stone farmers. Lots of choices, delicious and affordable prices.
MMyTripsThis is family hotel. Not too big but nice. The staff is polite and very helpful. The hotel has swimming pool. The location is in the city center. Breakfast is Ok.