Mountain View Hotels in Kep

After experiencing the cleanliness of the previous hotel, I was relatively disappointed. I think the location and nature-friendliness are the strengths of this resort. The resort du Cap National Park is also easily accessible.

The staff we amazing! 5 star service. We are expats from Canada and we are always looking for the best places on a budget and this place was great. It was a quieter week for them so the breakfast buffet was A la carte instead which was a plus. Pool is huge and clean. Happy Hour from 4-8 gets you mocktails or cocktails for 2.5$ a drink. Gym and Sauna there too! We wanted a taxi to town could not get one so one of the staff just dropped us off!

Hotel class 4 stars gold it does not even deserve three stars swimming well but the transats break the wallpapers it is necessary to go to the personal reception that don't speak any foreign language even the English the full of all the last days Because I spend 3 days I'm gone on November 16, 2023 I'm down at 9:30 for a departure to the airport at 10:00 I'm returning the passes from the room to the reception a young girl who works with the receptionist she's gone to make the Check out to my great Surprise Elle appelle l'accueil pour m'accuser d'avoir volé un peigner Je demande au guide de lui expliquer que j'avais qu'un dans la chambre et pas deux mais ils persistent sur leurs accusations du coût on monte dans la chambre avec le guide pour lui specify that he had one but without results of the coup I insist to open my bag and my bag to check before my friends , the guide and the staff of the hotel is a humiliation for me because I show my lingerie to unknowns but c ' was my. Choice for them to realize their mistakes finally he says it's good but for me it's a lack of respect for tourists came to visit their countries I cracked in tears because I put 15mn to he understand the receptionist came seek me out to apologize but for me not possible to accept their excuses and I advise to nobody to go to this hotel because of this story I keep a bad memory of Cambodia and I strongly disadvise to go to the hotel Kep Bay

My party of five arrived in Kep today at 6:30 pm. It was dark, and after five hours of traveling in a mini-van, we got a tuk tuk to take us to Kep Bungalows. We had reserved three rooms - 2 standards and a superior. When I entered my standard room, the smell of mold and sewer hit me. The walls were disgustingly dirty and there was a hole in the upper corner of one wall. And I am not exaggerating when I say that there was a thick coat of dust on the fan. Then I heard a knock on my door. It was my daughter. Their room, which was right next to mine, was just as dilapidated as mine. With our bags in our hands, we went to our friends’ room. Their room was nice. We told them that we were not staying. Suffice to say, when they saw the stark contrast between their superior (R3?) to our standard room (A4 & A5), they were shocked. When we explained our concerns to the desk people, they said it could not be dirty because the rooms were cleaned that morning and the man said he personally checked the cleaning himself. My son-in-law, the desk woman, and an older child went to see the room. The boy came back after a few minutes and confirmed it did stink. Then a few minutes more passed and the woman and my son-in-law came back. The woman said we had dirtied the room. Really? We were there for about 2 minutes and knew it was not going to work. When asked about the holes, she said it was just the rats (plural) and they had put tissues in the hole for that reason. Rats?! We were told, “It’s the jungle.” Uh, no it’s not. The room, they argued, is the standard room and we should have paid the higher price for the better room. We explained that we were not complaining about the size of the room, but our concern was of the cleanliness of the room. Also, when showing them the pictures on Agoda, they said we should have known those were “old photos.” What? It was, we explained, more like false advertisement and that they should update the photos so people knew what to expect. We wanted to take pictures, but they said no. By this time, the man had reached a point that started to make us uncomfortable. A few of us had already witnessed his hands balling up and was quite agitated. We called tuk tuk driver who had given us his card and spent the next hour calling several hotels to see if they had three rooms available, which were not easy to find because of the holiday, and driving to some of them to ask if we could see their rooms because we did not want to be fooled by pictures again. *My daughter and son-in-law are fluent In Khmer. The other three, including me, have been learning the language for 10+ years.

Came here for our anniversary. Beautiful large pool was the highlight. We arrived as the only guests here so the restaurant was closed for lunch and dinner and there was no buffet breakfast as booked. Limited menu at the pool bar was all that was offered. That became an issue when a tremendous thunderstorm broke out at dinner time. So they opened the restaurant just for us. HORRIBLE food. How could any food be fresh if no one eats here? The prawns tasted very old. For breakfast they have a 16 year old girl doing the cooking who does not understand English. Well done eggs is the most that she can handle. The front desk staff doesn't speak much English either. Good luck there. As one review stated ”poor hotel management” But, they don't care. The Staff simply does not care. The room was beautiful but filthy when you looked under the bed and under the couch cushions. The dead lizard was left in the tub for days until we removed it. Worst of all on Saturday and Sunday, the ”special guests” arrive. Three or four carloads of families. They are not staying there. They just bring in a bunch of local families to use the pool for the day. Babies without swim diapers using the adult pool. Unsanitary. These ”special guests” make a mess, ruin the private atmosphere and then leave. Then another 4 carloads arrive the next day. Again, they are not even staying at the resort. Again, the management could care less about the paying guests. The gym and the spa smelled like an an old moldy gym locker. No one ever used it. Spa? What Spa? Whatever you do, enjoy the pool when the special guests are not there, and please go eat at the crab market.

I love the whole stay. The staff is well trained, professional. Warm welcome with the homemade taramind juice. The food is fantastic and creative. The architecture is full of history. You felt like indulging in the Cambodia culture. Every stone , pot has some story to tell if you ask. The yoga and the teacher is the best. I came with restless mind and left with a peaceful mind. I still feel the calm and balance after checking out the property a few days later. Many techniques that you learn from there can reapply to your daily life. If you feel stressed, anxious, restless... that's the best place to be.

The hotel is quite nice including the rooms and whole area. Great experience

The manager of the hotel was really friendly and chatted with me when I arrived. The other staff members I spoke to in the bar were nice and attentive. The location of the hotel is perfect for the beach and the restaurants nearby. The rooms have large glass doors so you can see the sea from your room easily. The hotel bar has a lot of drinks and a full menu of food and snacks. The room was clean and big - there is a kettle to make tea and coffee. I would definitely stay here again next time I visit Kep. It was a great short stay in Kep Beach!

This place is divine. Very small (I think only 8 rooms) and no it’s not on the waterside (but that’s a good thing). This place is about a 15 min walk to the crab market, 10 min to the national park, 10 min walk to sailing club … note there is no “town” as such so don’t look for being “in town”. For westerners there is no 711 or shopping street. It’s just one big food stalls and hammocks. But Tara lodge is unique. Beautiful pool, huge rooms, amazing restaurant and the staff (Jim especially) cannot do enough for you. We were here for 2 nights and we were the only guests (Cambodian election). We are in our 60’s from Australia and we walked 8km or more around Kep national park. There is a “convenience” store at end of the street which sells everything but the wine and beer at the hotel was great. Food was divine. The chocolate fondue… don’t share! 😀

Voyage en famille avec enfants de 2 ans 1/2 et 5ans 1/2. Le cadre est joli, la piscine agréable mais nous ne nous sommes pas sentis bien dans cet établissement. nous voyageons en Asie sur du long terme et nous somme arrêtés pour 8 nuits ici ce qui est beaucoup pour la région. le couple de gérants français ne sont pas installés depuis longtemps et connaissent peu les environs et ne sont pas susceptibles de renseigner sur des basiques de la région ou de la ville et surtout ils ne sont pas chaleureux ni commerçants! Nous avons ressenti un gros besoin de faire de l’argent coûte que coûte. Les petits déjeuners sont bons mais peu copieux avec très peu de pain ou confiture et chers . Crêpe petite. Pour nos enfants nous demandions du lait à la place du café , il y avait 3cm dans les verres des enfants et on sentait qu’on dérangeait d’en demander en plus. Interdiction d’apporter de la nourriture ou à boire dans l’établissement !!! Pourtant les bungalows sont individuels avec frigo mais les gérants veulent absolument que l’on consomme sur place. On n’a jamais vu ça en Asie et c’est très gênant surtout quand on reste longtemps et nous avions des enfants qui ont besoin de goûter… manque de souplesse et d’écoute (mais autorise les gens qui viennent à la journée profiter de la piscine manger et les groupes de jeunes connaissance qui viennent nombreux profiter juste de la piscine). Nous avons eu un problème avec 1 scooter 2 fois. La première fois il s’est arrêté au bout de 10min et nous a fait perdre 1h30 dans notre journée et la 2ème fois c’est toute l’électricité qui est tombée en panne nous privant de phare et nous empêchant de nous arrêter (puisque plus de batterie pour redémarrer…) nous avons eu très peur sur ce 2eme trajet. La première fois le gérant qui était absent et a laissé les employés gérer a laissé entendre que nous étions tombés et avions rayé le scooter !! Et la 2ème fois il nous a dit qu’il ne fallait pas rouler de nuit … et nous a ensuite reproché d’ouvrir une bière alors que nous venions d’arriver soulagés d’avoir fini la route dans de telle condition et que nous n’avions pas pu aller nous restaurer avec les enfants puisqu’on n’aurait pas pu redémarrer … son restaurant étant fermé , et notre scooter en panne , il propose un autre scooter mais bien sûr sans carburant (alors que le nôtre en panne nous avions fait le plein) …et nous laisse nous débrouiller, honteux . heureusement que les employés ont géré au moins ça… ensuite nous avons loué nos scooters à la guesthouse à côté et moins chers ! Comme geste commercial, il ne proposera rien spontanément ! Il nous fera cadeau de 2 dollars sur 14… ridicule. Quant aux chambres , elles sont basiques , propres si on ne regarde pas sous les lits. Les oreillers très mauvais . Nous sommes repartis tous les deux avec des douleurs aux cervicales. Et l’organisation est assez moyennes , les femmes de ménages viennent quand nous y sommes … (et même quand notre fille dormait). Très mauvaise expérience pour