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9.8/10
Outstanding
GGuest UserAs very seasoned travelers, my family and I enjoy exploring the most amazing resorts and hotels around the world, which we look at with a very discriminating eye. For the Oberoi Marrakesh, it is truly difficult to find fault. The hotel, relatively new, is simply stunning with the impressive lobby and villas, as well as expansive gardens with 2700 olive trees. The acting General Manager Mamdouh is the perfect and consummate hotelier, ever present checking everything non-stop, to ensure the guest experience is nothing less than 5-stars. Jalal from their F&B outlet surprised us with an entire loaf of lemon cake to take back to London that was not available on two breakfasts which we sore missed after our first breakfast. El Habib is an amazing server ready to grant you at least three wishes with his magic lamp! Khalid the Duty Manager also asks non-stop how they can improve a service that is already par excellence. Our hats off to the amazing pastry chef who makes baked goods that rival the best Parisian patisserie. I saw the two staff who cleaned every machine in the fitness center using four sprays leaving neither dust nor germ —- they focus on the minutest detail. The whole team is just extremely well-trained and professional and very committed in their desire to exceed your expectations. The synchronization of their efforts, in the most natural and sincere manner, always with big smiles, translates to nothing less than less than a truly memorable experience. They know how to make you feel like Arab royalty! We will certainly be back!!! Thank you so much to all of you!!! Shukran! If you want that “palace in the middle of the oasis experience” in Marrakesh, you will not get it any better than at the Oberoi!
GGuest UserThe rooms are small and fine, with complete facilities, and the decoration is particularly in the style of the local manor. The retro and exquisite breakfast is very rich, with local specialty snacks. It is also close to the main major attractions and is a suitable place to stay.
MMounssefFrankly, I've been disappointed with Sofitel's service these past few months.
I've noticed that the staff is constantly changing, so since I've been a customer since 2004, every time I check in, I encounter new people who don't know the person, who don't know what room I'm getting, so that disappoints me a little, unlike before, when every time I checked in, I always received good service, unlike today, when the staff behaves in a borderline manner, you're a customer like any other. While the main reason I come to Sofitel and not other hotels is the service.
I think it's time to change the Sofitel and go to the Fairmont or Mamounia since the prices are the same.
FFrancisco de Asís GamboaAn excellent hotel in every way. The only drawback is the location, since it is necessary to pay for taxis continuously to go and return to the city of Marrakech (250DH-350DH) each way. For the rest, personally, probably the best hotel in Marrakech, simply spectacular!
MMINI often make mistakes with the resort hotel of the same name next to it. This one is good, the other one is bad, but the price is also very different. You can choose according to your needs ... but there are many surrounding hotels.
GGuest UserI chose this riad because it had high reviews, and it was just as wonderful as the reviews said. The rooms and courtyard were artistic and relaxing. The food was also delicious, and although dinner was an additional charge, the tajine pot had a simple home-cooked taste and was very tasty. Furthermore, the owner and staff were all friendly and kind, so I was very satisfied. The homely atmosphere was soothing, and it was the first time I'd ever had such a difficult time checking out. I'd definitely like to visit again.
CCareen UykimThis charming hidden gem, nestled in the middle of Agafay Dessert is a treasure find. Marrakech architecture, luxurious, peaceful retreat away from the chaos of touristy Marrakech. The food, the place and oh the beautiful, wonderful people in this charming Riad. Impeccable service! Off the beaten path for sure, but sooo worth it! And well, you wont even notice, with the 24 hour transpo service
Rromeogolf93My first time for me and my wife with the 2 kids to try All inclusive Hotel. This serves to commend on the excellent service rendered by your friendly hotel’s staff during our stay from 5 February through 9 February 2025. The room allocations were done with effortless ease as we arrived there. The Superb Facilities start from Warm Swimming Pool, Aqua Park, Footbal Field, Tennis Court,Basketball Court, Mini Golf, Table Tennis, Kids Playground. And also standing applause for All of Entertainment teams. The chambermaids did and outstanding job in ensuring that the rooms were in order and cleaned. Additionally, the buffets served for breakfast, lunch, dinner, snack time were highly sumptuous as we had a hearty time indulging in the array of varieties. Thankyou, we will definitely come back to this hotel.
AAbiram GunarajahDefinitely a very very old heritage hotel with a lot of history! The hotel premises are stunning. The reception and lounge staff were so nice and helpful.
I do think, the hotel could do with a litte but of refurbishing especially for the rooms. But I cannot complain! Got the best deal, and had a really good time and the breakfast out in the garden under orange trees was like straight out of a movie! Loved it!!!
Great location, close to many more hip and happening hotels, bars, restaurants and cafes.
SSeahamLocation is good, near Four Seasons and Sofitel. Good service consciousness at the front desk, rich breakfast, comfortable swimming pool during the day, rooms are relatively old, but sanitary standards.