A stay at Hotel Crystal Palace places you in the heart of Pokhara, within a 10-minute walk of Ratna Mandir and Phewa Lake. This hotel is 0.3 mi (0.5 km) from Tal Barahi Temple and 1.2 mi (1.9 km) from Pokhara Museum.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Crystal Palace, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge during limited hours, and free valet parking is available onsite.
Make yourself at home in one of the 28 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
"The breakfast included was really good. They also gave me a room in a great location, and the service was excellent. I'd love to stay here again!"
Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.4/10
Amazing
VVicky59This family run hotel was a great find for relaxing a few days after our trek. It is easy walking distance to the lakeside but far enough away that you don't hear the nightclubs when you want to sleep at night. The beds are comfortable and the room is well designed. There are many thoughtful touches: the table attached to the wall by the door let's you have luggage underneath, the fridge is for you to use and not crammed full of mini bar stuff, there is even a beer mug provided. The full hot breakfast has eggs, chicken sausage, potatoes, toast, fresh fruit, juice, and coffee, we were plenty well fed. You can choose to sit out in the garden area for breakfast if you like. The owner and his family were very friendly and helpful with the owner speaking really good English.
AAnonymous UserVery clean and new room. About 8 to 10 mins walk to Sarangkot view point. Staff was nice and kind. Hot water was working in the evening but not in the morning. I also realised that some rooms seem to have TV but mine doesn’t. Breakfast was decent. Wake up to the sunrise view from the room and you can also go to the rooftop to enjoy the view. There’s construction going on just beside and in front of the hotel so bear in mind that it’s noisy with hammering and drilling sounds throughout the day. They also offer dinner menu in case you want to snug in but unfortunately I did not get to try it as I went to a place nearby for food. Overall a recommended place!
GGuest UserThis is a very nice hotel...great location, great views, and a kind staff. While the free buffet breakfast is good, it's no where near 5 star... it's more like 3 star. with a very limited selection of food.
I enjoyed Pokhara so much that I decided to stay an extra week, and when I asked about rates booking directly with the hotel, they seemed arrogant and disinterested... saying there was no discount for booking directly with them. So I left and booked another hotel right on the lake , larger room and same buffet breakfast...for much less money. If you want to pay more for less, stay here.
GGuest UserLocation is stunning, and to watch the sunrise over the Himalayas from a jacuzzi on the balcony was awesome. Premium room was definitely worth the extra money.. Chef Is great as the Ordered food was lovely , but the buffet breakfast was poorly organised and lots of ítems on the drinks menu unavaulable or sold out, wine not available by the glass, no coke (on one day) and the only drink on the specials board was Tequila sunrise but they had no tequila.Staff are just too nice and meek to ger mad at ,they just need a catering manager. Porter security guy carries all your cases up lots of stairs, managers very friendly. Stay in Lakeside,Pokhara before going to the retreat as to see it all lit up from the other side of the lake is quite a sight and a relief that you have moved on. Overall. probably are nicest stay in Nepal
YYuna2576We really enjoyed our time at this hotel. The location right by the lake is perfect, and waking up to the view of the water and mountains was a treat. The staff were wonderfully helpful and kind throughout our stay. When we asked if we could have chairs for the balcony to enjoy the view better, they provided them away without any hesitation. They were also always happy to help with information about the area and any questions we had.
If you want a well located place with great views and genuinely helpful staff, this is it. We really loved our time here. 🩷
Ssir.rob1nVery nice hotel. Good location just a walking distance to central bus station and a big park near the lake. I was there for one night only, the room was on the top floor, spacious, clean and comfortable, the city view was nice but unfortunately it was very foggy in the morning and during the day and the snowy himalaya mountain ranges were not in sight at all (bad timing🙁). The staff services were great, very helpful and attentive (especially Mr.Milan Aryal 👍). The food from resto (pasta) was also very nice and tasty. Keep up the great work and surely will stay at snow peak hotel if ever go back to Pokhara! Cheers...
GGuest UserThe property is absolutely out of pokhara and very close to nature. To reach this place is tough but once you reach it, you will enjoy it. Awesome beautiful property. Nice polite staff and ready to help always. The swimming pool is superb. Over-all very happy
IIvanThe hotel is not bad for the money. But it's certainly not 4 stars. There is no safe in the room, no disposable slippers. But the bed is nice and the balcony is great. Breakfast is until 9.30 and very simple. Americano is only available for an additional fee. The service is generally normal, but nothing outstanding. It would be more correct to honestly indicate that it is 3 stars, then reality would match expectations.
GGuest UserLocation is good. Lake view. Photo number standard in the proposal is not true. I did not live in it, I lived with the view of the lake. The rooms are clean, the repair was long ago. For their stated money norms. The bed needs to be watched to be fresh, however, as in many Indian and Nepal hotels of the middle hand.
The restaurant is a special topic. It seemed delicious, it seemed clean and good until I ordered one dish with vegetables cut, it turned out they cut on the board after meat. One of them has a board. And for chicken and vegetables. A piece of freshness got into my vegetables, and... refused.
It must be said that the staff is very kind, trying. The meat plate was taken, tried to apologize and something to redo, but...
The hotel manager bought me a night bus ticket to Katmandu, planted on it.
AAnonymous UserIt was one of the cleanest hotels in Nepal. You can choose whether you want to stay in a room on a lower floor or a higher floor by asking the reception. This time I stayed on a high floor and the view was great. I can't see the lake.
It's about a 5 minute walk to the lake.
There are hardly any amenities such as toilet paper or soap. There was also a T-pack of tea, but there was no pot so I couldn't drink it.