Hotels near حديقة مرتفعات الانصب 3, Muscat

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!

Very nice hotel. It is affordable in Muscat. The room is not bad, but the windows cannot be opened. The overall facilities are still very good. The breakfast is a bit rough, and there are not many dishes that can be cooked for lunch and dinner, but it's okay. The service of the hotel is still in place. Overall, I can give a 4-star praise.

I am very regular guest in your hotel. Amazing facilities and all the staff is also very king and helpful. I will like to special thanks to Janhavi and Amjad from reception for their great service. Pool is very nice and gym is also nice. Will see the staff soon again

Had a WoW experience. Nice and luxurious suite Very courteous staff. Would surely choose the same again and again. Very near to all the Malls and easy access to highways. Would like to give a special mention to the Receptionists

Breakfast was great. And ambiance is relaxing. We enjoyed this offer. Bipin was extra accommodating to our requests and ready to serve me and my friends.Keep it up! Will surely recommend to my friends and collueges

Brother Ctrip^ The 602 upstairs is worthy of the name 62渌 evil←_←**!👻👻👻When the HouseKeep Manager told me that there was no one in the room❤️❤️but there was always the sound of hungry people rummaging through boxes and cabinets, please tell the big boss of the hotel🏨 For a moment, let’s do some religious rituals to save the souls of enemies! Goose feathers👿feathers👿 are flying all over the groundòᆺóRediculous!

When I came after midnight (it was already Monday 27.03.2023) there were 3 men at the reception. All kind and helpful. One kindly accompanied me to the room. I'd assume he was a trainee. There was some noise at night that woke me up at night. Not sure where it was coming from, but probably from the corridor. I'd expect 4* hotel to be kind of sound proof like other hotels of that range are. When I was checking out at 7 AM the same day, I politely left the key card at the reception and greeted the receptionist, but he didn't seem to be interested in my presence. There was a grumpy and brusque receptionist at that time (short, well-groomed man). Such people shouldn't work in hospitality! In addition, when I was leaving the reception, he sighed deeply and out loud.. Such a frustrated person.. Breakfast was below the average for 4* hotels.

Located near to Muscat airport, comfy, good wifi

This is nothing short of an amazing hotel and definitely worth five stars. The room was very clean, spacious and had an amazing view over the pool area and ocean. The bed was very comfortable and the bathroom had everything you'd need, including a combined shower and bathtub. There was also sufficient storage space and a built-in safe that easily fitted my 15” laptop. The breakfast buffet was awesome. A huge variety of delicious food items, eggs cooked to order, fresh juices, different types of fresh bread, all sorts of hot items, cereals, and freshly grounded speciality coffees. Plus more! It was also a true treat to sit at the poolside, while enjoying this breakfast. It made for a wonderful start of the day. Unlike many other hotels, the in-house restaurants were really good too. We tried the Italian restaurant and the Duke pub/restaurant. It was really nice to sit outside, overlooking the bay and to see the sun setting. The location of the hotel makes for breathtaking views. It is on a cliff at the end of a bay, overlooking the bay and the city of Muscat. The one thing I want to point out is that there is nothing else nearby. The hotel is in a residential area and if you'd like to go to a different restaurant, you'd need to take a taxi. Not a big deal and the hotel provides about everything you'd need, but it is something to keep in mind. Last, but certainly not least, the staff at this hotel was so super friendly and helpful. They really know what hospitality means! This is also across the board. From the reception, to the house keeping, and the breakfast staff. As well as the restaurant staff. A special recognition goes to Deepika at the front desk. She clearly remembered we'd asked something about the Duke bar and the next day she gave me an update. She was also very helpful when I had to handle some documents. A great example of excellent customer service.

very good! The most satisfying hotel in Muscat. Newly opened, very clean, very spacious, almost 100 square meters in size. The most important thing is that the kitchen and laundry room are very practical, allowing us to make and eat dumplings during the winter solstice. The facilities are very complete. The only thing that can be improved is that I hope that the dishwasher cleaning blocks can be provided in time next time. Recommended to stay a few more days!