Top 5-Star Hotels in Myrtle Beach

The front desk staff is incompetent. At check in, I informed the desk clerk that I would be paying with cash for my family's stay and I wanted two rooms for two nights. The desk clerk then took my card to put a ”deposit hold” (which turned out to be the full amount for the stay) and booked one room for one night. At this time I corrected him and said I need two rooms for two nights. I get all my card keys, settle in and the next day I get a call from the Marriott telling me I missed checkout for one of the rooms. It turns out, he had booked one room for two nights and the other room for one. Straightened that out, stayed for the second night, and upon checking out found out the second night was charged to my card and could not be reversed after I told them I'd be paying cash at checkout. Inconvenient but whatever. I pay the rest that is owed using cash and I am told the deposit they held on my card at check in would be returned to my account within 48hrs. The next day I receive 1/4th of the hold back on my card. Four days later and the rest is still not returned to my account. At this time I call the Marriott and they inform me that the desk clerk that told me my deposit would be returned within 48hrs was wrong and that it would actually be 5-7 business days. Dealing with this establishment has been a hassle since check in and what was supposed to be a relaxing vacation turned into issue after issue. My family and I will not be returning to any Marriott.

This location is directly on the Grand Strand and is walking distance from the central Myrtle beach downtown. A great place for family’s with kids, but make sure you get a room on the higher floors. My main complaint is we were in the 5th floor, which is the first floor of residential rooms. Floor 3 and 4 are sales demo rooms and meeting rooms to sell you into timeshares. The reason I say get up higher is, there is a night club that plays heavy bass every night until 2am, and you can feel it though the walls on my floor. I’m used to staying up late, but it is a bit annoying. The only other inconvenience is in my 10 day stay, they will only clean your room once, midweek. Even after I requested new linen and towels, they said maid service is gone, and is not possible. They did offer to drop off sheets and towels. I guess this is the difference between staying at a real Hilton vs a timeshare, and they do pressure you to taking a 2 hour “tour”. With all the services out there to help you get out of a time share, I’m surprised anyone would still buy into that. The pros out weight the cons, so overall it’s a great place to stay. The beach is amazing as most of Myrtle beach is. If you want peace and quiet, go to north Myrtle beach. If you want close access to the party scene and stores etc, this is the place .

Great place to stay in Myrtle Beach. We rented a king bed with ocean view balcony. We were not disappointed with watching the ocean sunrise from our room. Room was spacious with full fridge, freezer, small stovetop and mini dishwasher. The hot breakfast buffet was a nice perk for one less meal to eat out. We did not use the pool for our visit but looked great and would be fun for kids. Its so nice to be on the beach and boardwalk to go walking. I would definitely stay here again or recommend to otherw for the price. I got a great deal on hopper app 2 weeks before hand.

Stayed here two nights April the 13th to the 15th ...was really looking forward to getting away for a midweek weekend..upon check-in was informed that because of our gold status with Marriott, that we couldn't use the club lounge because we were Only gold but found out later on that the club lounge wasn't even open... strike one.... First night went well had a decent night's sleep second night concierge called us at 9:00 in the morning after staying out late because it is Myrtle Beach after all..... Told them we weren't interested 9:15 they called back Again, told them again we were not interested ,we are trying to sleep, 9:30 got a four alarm banging on our door from housekeeping even though we had the privacy sign on our door, pretty much ruined our second night sleep.... addressed all these issues with Gavin the front desk manager he said he would give us a sizable discount because of our inconvenience and he was very apologetic..... We never received the Sizable discount.... Tried to call Gavin back numerous times he never returned our call... Even talked to a Miss Kaylee at the front desk and she said those early morning calls were standard practice with Marriott and we told her we have stayed at over 100 Marriotts and nobody's ever called us that early in the morning even at Walt Disney world..... was finally able to get into touch with general manager Miss Suzanne, after numerous phone calls, who told us there was nothing she Would do for our inconvenience.....Oh well..... outside of all this hotel is a good three to four blocks away from the beach definitely not oceanfront we had an far away, ocean view room which was nice , acceptable ,and comfortable .Gym was nice ,nice small indoor pool... they do charge $8 for parking regardless of your status with Marriott.... They have a nice lounge and very good late night restaurant..... Would really have loved to give this hotel a higher rating, but in the long run Very disappointed about nothing being done about our basic loss of a second night's sleep..... And also being told by the general manager that there was nothing she Would do for Us !

Located in Myrtle Beach, Marina Inn At Grande Dunes is on the waterfront, within a 10-minute drive of Barefoot Landing and Ripley's Aquarium. This upscale hotel is 5.8 mi (9.4 km) from Broadway at the Beach and 6.5 mi (10.4 km) from Myrtle Beach Convention Center.Relax at the full-service spa, where you can enjoy facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Enjoy a meal at Waterscapes or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Myrtle Beach? This hotel has 12002 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 180 guestrooms featuring DVD players. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.

I loved the location of my room it just wasn’t remodeled likes the other ones beside my room

This was my second time staying at this location, and it was justas good as the first time.

This was a great hotel! They did everything right. From the moment we pulled up we were pleased. Check in was fast. The staff friendly and helpful. The room was clean and nicely decorated. The setup for towels at the pool/beach was convenient. They have lots of activities for you to participate in. They have a shuttle bus that will take you to and from business within a 2 mile area!!! So no need for Uber! The hotel sits right on the beach with beach access. The view of the beach is beautiful!!! The only thing I recommend is that they upgrade their cable tv setup. There is no channel guide and there is no options to watch personal streaming services you may have. However, that alone won’t stop me from booking again. Great job Hilton! 😀More

We would definitely stay here again after spending a long weekend here this summer. The breakfast buffet is nice with rotating options daily, and while they have plenty of seating it can be hard finding a table. We enjoyed having the coffee shop serving actual Starbucks drinks!! And two different restaurants on site. The valet parking was ideal, they do have self parking which is cheaper -but we prefer valet for convenience. The guest and room service was timely and food was good! Our family loved the pool area as it had 3 different pool areas outside with life guards on duty which was nice if you have kids! There are towel dispensers at the pool area to take -so you don’t even need to bring towels!

The interior of the room was cool modern and calm and I loved it very much. Ideal for sightseeing. Staff were friendly. It is a hotel that I want to stay at next time.