Hotels near City Park Big Topiary, New Orleans

No matter which aspect you evaluate, it’s great, I love it so much

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

I was racially profiled at this hotel. I was accused of stealing. The clerk(white lady) said she saw me put a honey bun in my shirt! I had to expose myself in front of everyone to prove my innocence! The clerk just shrug her shoulders like oh well, it looked like you put something in your shirt! Then the lady refuses to check me out!!!!!! How humiliating and embarrassing! The distress is overwhelming!! Regardless of the comp nights given by the hotel manager, Chris, this issue is still unresolved! I have not been able to speak the the GM about this matter to date. The email I was given by the hotel manager for Beth Ables, have been undeliverable. I would not recommend staying at this hotel! I would not recommend this hotel!!!!! My stay was August 26-28, 2022. French Quarters Sheraton.

I was in town for a conference. I like mid-range hotels like Holiday Inn Express because you tend to get more complementary stuff, like breakfast and WiFi, and this was no exception. There are many positives: from here you are within easy walking distance to Bourbon Street and the CBD (Central Business District for us non-locals). It's a bit of a stretch to walk to the convention center (where I needed to be on a daily basis) or Frenchmen's street (less crowded than Bourbon, with different if not better character and music). I think I met half the Lyft drivers in NOLA, though got plenty of steps in too. There are a couple of restaurants nearby; I frequented Walk-Ons, a franchise but one that has local fare too. I had a room RIGHT next to the elevator. My first reaction was YES! I never get a short walk to the elevator! My second reaction was - $#!^ - I'm not going to be sleeping much with partiers coming off that same elevator. My fears were unfounded. The bed was plenty comfortable, the room was quiet, and I slept well. I only interacted with staff on a few occasions, but these were all positive. If you get hungry or need a drink or sundries, they have a ”Market” with assorted goods for purchase. They also have a business center (with a printer) that I did not use. I did not have housekeeping my entire four-night stay. This seems to be industry standard. You can request housekeeping, but it was just me, and I can live in my modest mess for a few days. It is my custom to include a report for traveling athletes. Swimming is a problem at this location. They have an indoor pool that is slightly larger than a bathtub. There are four local regional pools (closest being Gat Town Natatorium and Treme Recreational Community Center), but I struck out completely - all 4 were closed on the day I had planned to swim, one I found out by a failed Lyft ride to a closed community center. My suggestion is to CALL before you go, and if they don't answer, that probably means they are not there (even if the website says they are open... grr). For running, there are some treadmills at the hotel's fitness center that I did not use. About a half-mile away from the hotel is the Lafitte Greenway (look for the St. Louis Cemetary at Basin Street for the trailhead). It is 2.6 miles of paved trail for bikers, walkers, and runners. It felt safe (enough). There are several cross-streets, the more dangerous with stop signs and less dangerous with yield signs. I rarely needed to stop for traffic, and most drivers with polite, some even stopping when they did not have to so I could continue my run. A message from Captain Obvious: New Orleans is hot and humid. Avoid planning a run that will outlast your hydration. Back to the hotel. A couple of areas for improvement. The front desk was usually but not always staffed. It was not a problem for me directly, but I saw someone trying to get checked in with nobody to help him. The front door gets locked at 10 PM - or 9 PM - or

I had my doubts but I am glad I stayed at this location. The hotel is in a good spot for touring the city whether by car or on foot. At the core of my contentment is the person working the front desk during my check-in and during my stay - Ms. Nivea H. From the first day through our last day she worked to ensure customer service was as best as it could be. I will not say she is the only front desk person able to provide great customer service, I hope that the management culture and training emphasizes this to all their employees. However, she is the main person that we experienced. The breakfast is also great, but the food throughout my time in New Orleans was great. Parking is interesting, but I used the hotel's valet and it worked out well. I hope you have the same experience that we did, since coming to New Orleans should be fun and relaxing even if you came here due to work reasons.

I just stayed at this hotel this week. We (wife and I) arrived early Sunday knowing we were not going to be able to check in as it was 11AM, so we went in to have the clerk hold our luggage as we went to eat lunch. The clerks name was Kyla/ Kylie, she was a ball of sunshine, she took our luggage and bent over backwards to try to help us. she was joined by Eric, he was also quite helpful. We proceeded down the street to lunch, upon coming back to the hotel at around 1330, The clerks seen us walk in and had a room ready for us. We were upgraded to a suite on the 14th floor and it was wonderful. They also remembered to give us water for being gold members, I felt special. We made our way upstairs to our room and it was quiet clean and well maintained. We loved the shower; as it had body jets, a regular shower head, and a rain shower head. the bed was very comfortable, and the pillows were the perfect size and comfort for sleeping. The free breakfast was wonderful, the food was hot and fresh and the service from the food servers was awesome. All in all, This stay was a great experience as I felt that the people that worked here really liked their job and I felt appreciated as a customer. this was my second stay at this establishment in New Orleans. Because of the great experience; It will also be my next stay. The next time I return. If you going to New Orleans an need a great Hotel try it for yourself. Happy Travels!!

I’ve never stayed here before. I selected it as it’s reasonably close to the convention center and a Hilton. The room I got is huge thanks to the Diamond Members upgrade. Not a suite, but huge. A/C works great, hot water. Mini fridge. No microwave as they are only in suites I found out. Bed slept well. Not the same as your home bed, but comfy. The hotel itself does not have a bar or restaurant, but, they are connected to Luke’s. An outstanding restaurant. I don’t think they have kids menus as I didn’t see one and in me 4 meals there, didn’t see any children. But you’d need to ask. Great breakfast and dinner food - I recommend the grits - breakfast and dinner. So good. Like I said close to convention center and river walk mall, but we took a Lyft as it was hot and muggy. Tons of local restaurants in the area and not too far of a walk to Bourbon Street or Caesar’s, but recommend a Lyft back. Very reasonable rates compared to the other Hilton properties nearer the convention center. Definitely will stay here next trip.

Do not book this room expecting to find much of what made the Ace Hotel special, aesthetically. The staff is still fantastic, don’t get me wrong, but the vibe has changed for the worse. Now rebranded as “The Barnett” we were very disappointed. We used to love coming here, and truly appreciated the dark art deco aesthetic. Now, they are in the process of sterilizing it. The now light colored walls and weird pinkish shutters don’t work with the fixtures, floors, bathroom tiles, etc. It feels like the soul of the place has been ripped out to satisfy what some bland corporate designer thinks a hotel should be, but that’s missing the point entirely. Yes, it could have used some renovations and touch ups, but you didn’t have to ruin it. We didn’t stay at the Ace (nor did we book a pricey room at “The Barnett”) to stay at some bland hotel, we wanted something different. It’s sad to say, but we probably won’t be back. Pay attention to the date of the reviews. Most of the reviews here are from the Ace, not the Barnett, which is misleading considering how much has changed. The old vibe was great, the new one is bland and feels off. Don’t try to force something special to be what it isn’t.

I don’t know where to start. We recently stayed at the Windsor Court with friends our as the property came highly recommended and it certainly did not disappoint. The moment our driver pulled up and the doorman raced out with umbrellas we knew service was going to be impeccable. Everyone here is friendly, professional and very well trained to pay attention to detail and make you feel warm and welcome. Our rooms was nice and spacious, when traveling with a 4 year old we always appreciate space to spread out. Dinning venues are all great but I do have to say sitting in the lounge with an adult beverage and a bowl of gumbo was very enjoyable. We met lots of great staff including John Taylor who tools a few moments to chat with us and again just to be friendly and make you feel welcome. The only negative item was the tea service we took our daughter to just seemed to miss the mark a little bit was very appropriately priced for what it was. We would whole heartedly recommend this property and will absolutely stay here again!

I wasted a points redemption on this hotel. We booked it because it was near where our friend lived. Next time we will stay farther out. We were there for the 1st Mardi Gras weekend. During check-in, the front desk staff was distracted talking to each other about non-work-related stuff instead of engaging with the guests. (We observed this to be the norm every time we came and went) The drink coolers in the retail area only had a few diet drinks and water. When we asked when it would be refilled, the clerk told us, ”it's Mardi Gras season. We might get some more after that”. Yes, it's arguably the busiest tourist season for New Orleans, call your distributor or tell the manager to go to the grocery store. We booked a room with a king and a sleeper sofa. The sleeper didn't have any sheets, nor were there any that could be used to make the bed ourselves. The top sheet and blanket weren't even tucked in on the king bed. Based on other TA reviews, we brought our own towels. The coffee supplies had not been replenished. Breakfast was nothing special and not replenished until guests asked