Hotels near Engineering Building, UNO, New Orleans, New Orleans

I was racially profiled at this hotel. I was accused of stealing. The clerk(white lady) said she saw me put a honey bun in my shirt! I had to expose myself in front of everyone to prove my innocence! The clerk just shrug her shoulders like oh well, it looked like you put something in your shirt! Then the lady refuses to check me out!!!!!! How humiliating and embarrassing! The distress is overwhelming!! Regardless of the comp nights given by the hotel manager, Chris, this issue is still unresolved! I have not been able to speak the the GM about this matter to date. The email I was given by the hotel manager for Beth Ables, have been undeliverable. I would not recommend staying at this hotel! I would not recommend this hotel!!!!! My stay was August 26-28, 2022. French Quarters Sheraton.

This hotel was fantastic. It’s located right next to a streetcar station. Our room had a mini-kitchen with cutlery and dishes, a washing machine and a dryer. The staff at the reception were friendly and helpful. We enjoyed our stay so much.

No matter which aspect you evaluate, it’s great, I love it so much

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

It was a very nice hotel would go again for sure had a great time would definitely recommend to others

I was in town for a conference. I like mid-range hotels like Holiday Inn Express because you tend to get more complementary stuff, like breakfast and WiFi, and this was no exception. There are many positives: from here you are within easy walking distance to Bourbon Street and the CBD (Central Business District for us non-locals). It's a bit of a stretch to walk to the convention center (where I needed to be on a daily basis) or Frenchmen's street (less crowded than Bourbon, with different if not better character and music). I think I met half the Lyft drivers in NOLA, though got plenty of steps in too. There are a couple of restaurants nearby; I frequented Walk-Ons, a franchise but one that has local fare too. I had a room RIGHT next to the elevator. My first reaction was YES! I never get a short walk to the elevator! My second reaction was - $#!^ - I'm not going to be sleeping much with partiers coming off that same elevator. My fears were unfounded. The bed was plenty comfortable, the room was quiet, and I slept well. I only interacted with staff on a few occasions, but these were all positive. If you get hungry or need a drink or sundries, they have a ”Market” with assorted goods for purchase. They also have a business center (with a printer) that I did not use. I did not have housekeeping my entire four-night stay. This seems to be industry standard. You can request housekeeping, but it was just me, and I can live in my modest mess for a few days. It is my custom to include a report for traveling athletes. Swimming is a problem at this location. They have an indoor pool that is slightly larger than a bathtub. There are four local regional pools (closest being Gat Town Natatorium and Treme Recreational Community Center), but I struck out completely - all 4 were closed on the day I had planned to swim, one I found out by a failed Lyft ride to a closed community center. My suggestion is to CALL before you go, and if they don't answer, that probably means they are not there (even if the website says they are open... grr). For running, there are some treadmills at the hotel's fitness center that I did not use. About a half-mile away from the hotel is the Lafitte Greenway (look for the St. Louis Cemetary at Basin Street for the trailhead). It is 2.6 miles of paved trail for bikers, walkers, and runners. It felt safe (enough). There are several cross-streets, the more dangerous with stop signs and less dangerous with yield signs. I rarely needed to stop for traffic, and most drivers with polite, some even stopping when they did not have to so I could continue my run. A message from Captain Obvious: New Orleans is hot and humid. Avoid planning a run that will outlast your hydration. Back to the hotel. A couple of areas for improvement. The front desk was usually but not always staffed. It was not a problem for me directly, but I saw someone trying to get checked in with nobody to help him. The front door gets locked at 10 PM - or 9 PM - or

I really enjoyed my stay. I loved that the hotel was close but also away from Canal St. Also being across the street from Majoria's Commerce was a plus, a great little place for breakfast. I loved LOA, the serve was the best and the Bad Blood was my favorite. I will definitely stay here again.

In terms of hardware, the facilities are good. I am a suite and the sofa, bed, and TV are relatively new. The hotel has free parking lot with lots of parking spaces. Breakfast is not bad, typical American breakfast. The waiter was kind and friendly. When I checked in, I saw that the hotel specially made a welcome slogan for me, indicating that the hotel treats its guests very carefully and has a great experience.

I stayed at this hotel 10-14 January 2022 for government business and I will never stay at this location, or another Courtyard by Marriott again. First of all, I booked my reservation myself because I was to tell the booking receptionist what group I was with. I called several times in November to book a room but was placed on hold for 15+ minutes each time never being able to complete the booking process. I ended up reserving a room using the Bonvoy app. The actual stay was decent besides the constant slamming of doors, the blinking light directly above the bed, and the confusing light switch setup. The room was clean and modern, but for a 4-day stay I did expect at least one visit from the cleaning staff, but that seemed a bit excessive. Throughout this time, and navigating around the government business I was attending, I attempted several times to confront the desk clerk about ensuring I receive the government rate as I was unable to do so over the phone prior to arriving. On the third night of my stay I received a confirmation via the Bonvoy app that I would receive the government rate. I also got verbal confirmation from the clerk working the night desk on 13 January when I asked if there would be any issue with me checking out at 3am the next day. Checked out of the hotel and was on my way to the airport when I received the electronic receipt in my email for $299/night. This is not the government rate. Upon returning to work the following Monday I called and was directed to speak with Jeanine about the issue. Even though she did assist me with reversing the tax charges, she was rude, unsympathetic, and disruptive as I tried to explain the issue. She did confirm that she was given a list of members who were to receive the government rate but that she took no further action because I did not call to confirm that my name was on the list or that I was indeed attending....if my name was on a list that was given to you, and I had an active reservation 2 months prior, why would this be a problem? Name on list...check. Reservation made by the same name....check. Not so fast! Because I was having difficulties communicating with Jeanine, I had a co-worker of mine who deals with hotel billeting speak to her and she claimed to him that I was extremely rude and degrading to her, which is an absolute lie. I never called her by anything but her name, never used profanity, and only raised my voice when she interrupted me so I could finish what I was saying. Still, no progress. Because of this trip being directed by government, it is not supposed to cost the military member a dime out of pocket. My leadership decided that if I could get a letter from the hotel stating they would not honor the government rate, the hotel cost may be covered. Wrong. After politely requesting such a letter from Jeanine 3 times, I was given what is basically Jeanine's excuse slapped on letterhead. 3 months after this whole ordeal I am now looking at being persona

Hello Hampton Inn customer service front desk, I just want to thank KARA so so much words cant explain how hard working this young lady was when me and my family took the drive all the way from Ohio and I didn't have a room and something got mess up when i was doing my reservations. But KARA was the truth and she made a way for me and my children and I thank her so much for just helping the whole family. The rest of the front desk stuff I'm not sure it was always to much attitude or they didn't feel like being bothered. But way to go KARA and was another young lady on I believe Saturday morning who was awesome as well.