Hotels near Monument to the Immigrant, New Orleans

I don’t know where to start. We recently stayed at the Windsor Court with friends our as the property came highly recommended and it certainly did not disappoint. The moment our driver pulled up and the doorman raced out with umbrellas we knew service was going to be impeccable. Everyone here is friendly, professional and very well trained to pay attention to detail and make you feel warm and welcome. Our rooms was nice and spacious, when traveling with a 4 year old we always appreciate space to spread out. Dinning venues are all great but I do have to say sitting in the lounge with an adult beverage and a bowl of gumbo was very enjoyable. We met lots of great staff including John Taylor who tools a few moments to chat with us and again just to be friendly and make you feel welcome. The only negative item was the tea service we took our daughter to just seemed to miss the mark a little bit was very appropriately priced for what it was. We would whole heartedly recommend this property and will absolutely stay here again!

I’ve never stayed here before. I selected it as it’s reasonably close to the convention center and a Hilton. The room I got is huge thanks to the Diamond Members upgrade. Not a suite, but huge. A/C works great, hot water. Mini fridge. No microwave as they are only in suites I found out. Bed slept well. Not the same as your home bed, but comfy. The hotel itself does not have a bar or restaurant, but, they are connected to Luke’s. An outstanding restaurant. I don’t think they have kids menus as I didn’t see one and in me 4 meals there, didn’t see any children. But you’d need to ask. Great breakfast and dinner food - I recommend the grits - breakfast and dinner. So good. Like I said close to convention center and river walk mall, but we took a Lyft as it was hot and muggy. Tons of local restaurants in the area and not too far of a walk to Bourbon Street or Caesar’s, but recommend a Lyft back. Very reasonable rates compared to the other Hilton properties nearer the convention center. Definitely will stay here next trip.

I had my doubts but I am glad I stayed at this location. The hotel is in a good spot for touring the city whether by car or on foot. At the core of my contentment is the person working the front desk during my check-in and during my stay - Ms. Nivea H. From the first day through our last day she worked to ensure customer service was as best as it could be. I will not say she is the only front desk person able to provide great customer service, I hope that the management culture and training emphasizes this to all their employees. However, she is the main person that we experienced. The breakfast is also great, but the food throughout my time in New Orleans was great. Parking is interesting, but I used the hotel's valet and it worked out well. I hope you have the same experience that we did, since coming to New Orleans should be fun and relaxing even if you came here due to work reasons.

My daughter and I had the wonderful experience while staying at the Canopy by Hilton New Orleans Downton from July 3 – 9, 2024 during the Essence Festival of Culture. I've been a Diamond Hilton Honors member for numerous years, and I feel honored to express the wonderful hospitality received at this Hilton property. Prior to our check-in I had the opportunity to speak with Dijon and Ms. La La regarding logistics. Their professionalism and willingness to assist in my inquiries were over and above my expectations. I had the opportunity to meet Dijon upon check-in and he welcomed my daughter and I as if we were family. He made a point to state to call him if there was anything that we needed to ensure our stay was great. The next morning, I met Ms. La La who remembered my call and we had the opportunity to greet one another each day until my stay. She recommended excursions and restaurants and was always very complimentary. Each day at breakfast I was greeted by either Felicia or Kenneth. I can truly say these two employees made a great start of the day while serving with a smile. During our check-out, I met Chris, the property manager, and I informed him about each of these employees and that each are truly an asset to the Hilton company and how much we enjoyed our stay at this property. We would definitely book the Canopy by Hilton NOLA again.

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

This hotel was fantastic. It’s located right next to a streetcar station. Our room had a mini-kitchen with cutlery and dishes, a washing machine and a dryer. The staff at the reception were friendly and helpful. We enjoyed our stay so much.

I stayed at this hotel 10-14 January 2022 for government business and I will never stay at this location, or another Courtyard by Marriott again. First of all, I booked my reservation myself because I was to tell the booking receptionist what group I was with. I called several times in November to book a room but was placed on hold for 15+ minutes each time never being able to complete the booking process. I ended up reserving a room using the Bonvoy app. The actual stay was decent besides the constant slamming of doors, the blinking light directly above the bed, and the confusing light switch setup. The room was clean and modern, but for a 4-day stay I did expect at least one visit from the cleaning staff, but that seemed a bit excessive. Throughout this time, and navigating around the government business I was attending, I attempted several times to confront the desk clerk about ensuring I receive the government rate as I was unable to do so over the phone prior to arriving. On the third night of my stay I received a confirmation via the Bonvoy app that I would receive the government rate. I also got verbal confirmation from the clerk working the night desk on 13 January when I asked if there would be any issue with me checking out at 3am the next day. Checked out of the hotel and was on my way to the airport when I received the electronic receipt in my email for $299/night. This is not the government rate. Upon returning to work the following Monday I called and was directed to speak with Jeanine about the issue. Even though she did assist me with reversing the tax charges, she was rude, unsympathetic, and disruptive as I tried to explain the issue. She did confirm that she was given a list of members who were to receive the government rate but that she took no further action because I did not call to confirm that my name was on the list or that I was indeed attending....if my name was on a list that was given to you, and I had an active reservation 2 months prior, why would this be a problem? Name on list...check. Reservation made by the same name....check. Not so fast! Because I was having difficulties communicating with Jeanine, I had a co-worker of mine who deals with hotel billeting speak to her and she claimed to him that I was extremely rude and degrading to her, which is an absolute lie. I never called her by anything but her name, never used profanity, and only raised my voice when she interrupted me so I could finish what I was saying. Still, no progress. Because of this trip being directed by government, it is not supposed to cost the military member a dime out of pocket. My leadership decided that if I could get a letter from the hotel stating they would not honor the government rate, the hotel cost may be covered. Wrong. After politely requesting such a letter from Jeanine 3 times, I was given what is basically Jeanine's excuse slapped on letterhead. 3 months after this whole ordeal I am now looking at being persona

Wish they had free wi-fi & free breakfast. Some room service would be nice as well because a lot of sick people stay there & just don’t feel like getting out of the room. Everything adjacent to it closes down @ 8 pm & pretty costly. There’s a nice little snack store in the lobby. Nice pool/jacuzzi area. They should really give discounts to patients & family members staying with them, it can get really costly staying there. Very clean & comfortable rooms. Coffee maker, refrigerator, hair dryer, shampoo & sundries. Nice atrium to sit in & enjoy. Great free parking garage connected. Some valet service to park your car, close @ 6 pm. No bellmen but they do have carts to help with luggage transfer. On site laundry too, very helpful on long stays. Thank you trip.com for this great rate! 😁

The hotel is very clean and the breakfast very good. Neighborhood was good. I felt very safe there. The staff was friendly and polite. I would definitely stat there again. The television was a good size and the channel selection was excellent.

Hello Hampton Inn customer service front desk, I just want to thank KARA so so much words cant explain how hard working this young lady was when me and my family took the drive all the way from Ohio and I didn't have a room and something got mess up when i was doing my reservations. But KARA was the truth and she made a way for me and my children and I thank her so much for just helping the whole family. The rest of the front desk stuff I'm not sure it was always to much attitude or they didn't feel like being bothered. But way to go KARA and was another young lady on I believe Saturday morning who was awesome as well.