Lotte New York Palace
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York

Lotte New York Palace

455 Madison Ave, Manhattan, New York, New York State 10022, United States
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Lotte New York Palace is centrally located in New York, a 3-minute walk from 5th Avenue and 7 minutes by foot from Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
SpaMassage roomGymPrivate ParkingBarRestaurantConference roomMulti-function room24-hour front deskWi-Fi in public areas
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Surroundings
Metro: 51st Street
(260m)
Metro: Fifth Avenue / 53rd Street
(310m)
Airport: New York LaGuardia Airport
(14.2 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Suite

Suite

Free Wi-Fi
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Studio

Studio

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Executive Suite-Disabled Adapted

Executive Suite-Disabled Adapted

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Room With 2 Double Beds

Room With 2 Double Beds

2 Double bed
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Guest Room

Guest Room

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Room With View

Room With View

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Two-Bedroom Corner Suite

Two-Bedroom Corner Suite

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Deluxe Suite

Deluxe Suite

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Superior Room-2 Double Beds

Superior Room-2 Double Beds

2 Double bed
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Superior Room

Superior Room

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Premier Room

Premier Room

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Premier Room-Disabled Adapted

Premier Room-Disabled Adapted

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Signature Suite

Signature Suite

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Two-Bedroom Suite

Two-Bedroom Suite

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Cathedral View Room

Cathedral View Room

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Room-Disabled Adapted

Room-Disabled Adapted

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Executive Suite

Executive Suite

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Corner Suite

Corner Suite

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Superior Room-Disabled Adapted

Superior Room-Disabled Adapted

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Premier City View Room

Premier City View Room

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Double Junior Suite Executive-High Floor

Double Junior Suite Executive-High Floor

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Studio Suite

Studio Suite

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Premier Double Room

Premier Double Room

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Double Room

Double Room

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Guest Reviews(100)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
D‍o‍r‍a
June 10, 2024
Lotte’s cleanliness and location are excellent. I was there to attend an event on Saturday evening, but our room had no closet to hang our outfits. We were assigned room 3802. The reception insisted that the door across the bathroom was the closet but that door was locked! Impossible that three strong and capable adults could not open a door! Oh, and forget about coffee in the room. You have to go down to the lobby or out of the hotel to buy coffee.
S‍i‍x‍t‍o‍p‍o‍r‍i‍c‍a‍r‍p‍i‍o
June 11, 2024
I didn’t like the fact that the Security interrupted a private conversation, That I was having with friends , This happened a few times ,also was asked what I was doing on this property multiple times as a Hispanic Man I felt like I did not belong staying at a place like this very uncomfortable. Maybe I will stay at a higher end hotel that treat all there Patrons Equally.
R‍e‍b‍e‍c‍c‍a‍ ‍B
August 28, 2024
At my recent visit to Lotte Palace Hotel we were treated like royalty! Our interactions with the hotel team couldn’t have made us feel more welcome and appreciated. Kal Naim provides top concierge service- from our dining choices to transportation. Samir masterfully coordinated our room and anything we needed. Miru was polite and professional. And Matthew greeted us upon our arrival as old friends. The hotel is a perfect location and beautifully appointed, but their team makes every visit memorable!
C‍o‍l‍b‍y
June 10, 2024
Central location to many attractions. Very clean. Friendly staff. Wonderful experience
R‍o‍d‍r‍i‍g‍o
June 10, 2024
La atención extraordinaria pero la limpieza lo han descuidado bastante la coladera de la regadera tapada
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I‍s‍a‍m‍a‍r
June 8, 2024
I look forward to my next stay at Lotte New York Palace.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2024
Hotel location and rooms are quiet and luxurious. Bedding are very comfortable. Bars are conducive to impressing clients. Decided to extend trip and have some fun in the city. The concierge, Kal Naim, got me great last minute tickets to the U.S. Open (too bad about Novak Djokovic losing). Thank you for the terrific tickets, Kal! I would be remiss if I didn’t also mention how helpful and professional Norma was. I always look forward to my stays.
g‍a‍d‍o‍x‍i‍e
August 28, 2024
Another wonderful experience at this superb hotel. The views from our suite were fabulous, the attention to detail and concierge recommendations spot on ! Cocktails in the gold room are a must ..... Thank you for a lovely wedding anniversary stay :) After a bit of confusion at our check in and suite assignment the management quickly stepped up and corrected the issue..... Ruth was once again awesome! We cannot say enough about the fabulous staff at this hotel We do miss seeing Miles and his superb attention to us over many years. Once again thanks to Brenda, Ruth, Ani, Eddie :) Cant wait until we return.
I‍s‍r‍a‍e‍l
June 4, 2024
The location was perfect. Nearby sights, restaurants, and easy access to transportation. The Hotel was beautiful and service was great!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1981
  • Number of Rooms: 909
Lotte New York Palace is centrally located in New York, a 3-minute walk from 5th Avenue and 7 minutes by foot from Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to noon for a fee.

Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.

Stay in one of 909 guestrooms featuring plasma televisions. Premium TV channels provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportNew York LaGuardia Airport
Distance to Airport14.99KM
Nearest Train StationGrand Central Terminal
Distance to Train Station0.7KM
Nearest Metro Station51st Street
Distance to Metro Station0.26KM
Average Price FromINR105058
Hotel Star Rating5