Anonymous User
September 25, 2023
When I checked out, I waited for a long time and there was no one at the front desk. I was in a hurry to go to the airport and could only "drop the key" in the room card box at the front desk. But when I got to the airport, I received a checkout deduction text message, and I was charged nearly 20 US dollars for a night's parking fee. , but we obviously didn’t drive there! And it was confirmed during check-in that we were not driving and did not need to use the parking lot. After calling the hotel many times, I always got the same nonsense, saying that I had to transfer it to other departments for confirmation, and then nothing happened... Is this Marriott's service quality? ! Bad review! ! !
Service: Poor! Unreasonable charges!
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