Guest User
February 20, 2023
I stayed here on Saturday, February 18th, to coincide with the Kamakura Festival. Below are my impressions. Inside the building First of all, the front desk area is very narrow, with a jumble of old decorations that I hesitate to call antiques. Furthermore, there were steps, making it difficult to walk, and I had trouble moving my suitcase. The hallway was also decorated with dusty old masks, lion heads, wooden carvings, and other ornaments, creating a unique atmosphere. I felt that it would be better to unify the decorations by era and genre. In addition, the lighting was dim overall, and there were steps here and there, so you need to be careful when walking. I suppose it can't be helped because the building is old, but the stairs in the building are generally steep and narrow, making it dangerous to go up and down (I actually saw someone fall down the stairs). Guest room There were kimonos (old and torn in places) lying around, which was in the way and creepy. Ornaments such as ornaments should be dusted off, and if you display kimonos, you should maintain them. In fact, I don't think you need to display kimonos in your room. The most annoying thing was that there was no toilet in the room. We were told to use the shared toilets, one for men and one for women, on the floor. There were four rooms on each floor, so simply put, eight people shared two toilets. It was crowded after meals and in the morning, and some people had stomach problems and didn't come out easily, which was very inconvenient. ◆Bath The temperature was hot and the quality of the spring water was good, but perhaps because they promote private baths (3,300 yen), the changing room and large bath were small compared to the size of the inn, and there were few places to wash, so the sense of openness was not that great. In particular, the open-air bath was so small that it could only be filled with about 3-4 people, so we had to wait our turn. The shampoo was made by POLA, and lotions were also provided, so there were no problems with amenities. ◆Meals The dining venue had a nice old-style house atmosphere, but there were only four seats, so the six of us accompanying my companions could not sit together, which was disappointing. It was a shame that there were few fresh vegetables and no fruit, but the food was delicious. ◆Service I was surprised that the staff I passed were dragging their slippers with their hands in their pockets and didn't even say hello. When I said to the front desk about the toilet, "It's written on the website!", they said, "It's written on the website!" I checked again later and it wasn't written anywhere. I don't think the overall service quality is very good. There was a free shuttle bus to the Kamakura Festival venue, which was helpful. ---------------------------- I had high expectations because it was highly rated on multiple travel booking sites, but it was a complete disappointment. If my friends or acquaintances chose this hotel as a possible place to stay, I would tell them, "You'd better not stay here." First of all, I won't be returning.
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