Sagar Holiday Resort.

This is one of old property with best view in Ooty. Being on vally edge weather is very cold and misty. 24x7 super hot water running water is really great in cold weather. Hotel ensures hot water supply which is very good. Breakfast spread is good. Sleeping mattress and linens are clean and comfortable. Being hill station expect slow service but that's normal in hill stations. Improvement required This property need furniture and interior upgrade in rooms. Room and bathroom lighting need to be more bright. Doors and bed furniture need replacement. Carpet in room furniture is must because sometimes it becomes too cold. Bathroom flooring need re-leveling because water does not move and make bathroom cold.

We liked the breathtaking view, it is just awesome. Improvements: 1. Improve hygiene in rooms and breakfast area as too many flies around. 2. Floors thoroughly wet after room cleaning and water logging in bathrooms.

Please do not visit here... Ever! Pros: Mesmerizing view Cons: 1) Terrible Service a) no one to attend to your requests b) you will have to wait for almost an hour for even a glass of water 2) everything is outdated - bed, dressing table, chairs, curtains, everything else and room itself 3) bugs and spiders everywhere and no effective solution for the same - the guy will just catch hem and leave outside your room. Here is a story of my spider and service experience - My room had multiple spiders, they were as big as my palm. I was devastated by just finding them in my room. I called reception to inform the same and they said "I'm sending a service guy immediately". Well the service guy showed up after 1.5 hours and did the needful. Again after an hour or two there was another spider of the same size and I called for help and again the same thing, the service guy is nowhere near my room for another 2 hours. I was frustrated and took my bag and just went to reception and asked for another room OR exit from hotel. The guy at reception said "there is no room available and if you want you can leave". Folks the point to be noted is that the reception guy said this at night! around 1AM. He was not willing to clean the room, did not provided service, was not ready to provide another room (and believe me rooms were available) and was ready to give me a checkout at night at 1AM. where would have I gone at that time?? I had no choice but to stay in the same room. 5) Next morning when I asked to book a car for my departure, they asked for additional 100rs just to book a car Please, Boycott this place!!!!!!