Guest User
August 21, 2024
This was an amazing getaway for my family, we had 11 total in our group and stayed in an 4 bedroom flat. I will start with some negative points from this trip. One being we were checking in on a Saturday so we arrived by 12 o’clock to take advantage of the grounds before our expected check in at 4 o’clock. With Six kids in tow by 6:30 at night. Our room was still not ready. It was really disappointing And we were all ready for showers and dinner. We kept being told although our check-in is at 4 o’clock. It could not be guaranteed, so by 7 o’clock we ended up settling for a garden view instead of a Bayside villa. We anticipated checking in by 4 o’clock, so our grocery order arrived at 5:30 in the facility had nowhere to store our groceries that needed to be refrigerated so we did have to babysit our groceries at the front desk until 7 o’clock. A second negative about the facility is after 8 o’clock, Everything is completely shut down. The only thing open are the restaurants. There is no place to go grab a snack at 10 PM. There is no ice cream or sunset parties. I feel like everything completely closed by sundown and we were bored. One other thing I did not love is staying in the villa. There was no one that came into give fresh towels every day. We had to call and ask no one came into the room to replenish toilet paper towels, etc. There were many more positives that outweigh the negatives with our stay. Even with those mentioned Challenges, I would absolutely go back and thought it was a stunning facility. All fixtures in materials used in the villas are five star high-end beautiful finishes. The grounds are absolutely immaculately maintained. The landscaping is something out of a magazine. The views of the bay are so beautiful. We got many amazing pictures of our family. The food at the landing for lunch options was absolutely delicious and easily accessible. It was finished fast and the option to order on the tablet was super convenient. The activities for the kids by the beach side of the pool where a lot of fun. I had Amazon packages sent during our stay as well as grocery deliveries and and I received all my items easily from the delivery company. The restaurant above the landing is high class, top-notch delicious food. The gift shop area/convenience store in the landing is well equipped and has lots of options. The coffee shop in the Landing is delicious and will do if you need a Starbucks replacement while you’re there. the staff was courteous and friendly. The age range of children we had there were 12 months to seven years. I do think in the future a splash pad for the really little ones would be a wise idea. There are small fountains in the entryway of the older pool by the big slide, but it is about a 6 foot wide tight area. There is much to do for kids six and over with the rope swing, waterslide, kayaking, paddle boarding but not so much for the super little ones. I loved that the cabanas and swings by the beach entry, they are com