Oviedo Hotels with Airport pickup service

We have been staying from Saturday to Sunday. In the room we were only going to sleep on the 1.30 of the morning, when we felt a strong smell of tobacco from both coats and soaps, as well as a censor in the lower soap. In the morning I tell the reception girl the problem, who tells me that we should have said something to 1.30 in the morning and we would have changed our room, to which I answered I didn't know that that could be done at those hours The only solution is not to charge the parking, and they say if I send the photo of the saban, someone will contact me to give me a solution to the older. No one gets in touch and I insist again and the answer that I get from the management is that there is no solution to give now. We paid for a room that was not in a condition. What cleaning service. And let's leave the customers happy. I know where we won't go back when we go to Oviedo. Not even to the sercotel city of Oviedo, which is the same.

The hotel is quite adequate, that is, if you are there for sightseeing. No frills, the basics and it works nicely. But, well, the evening staff at the bar/restaurant (2, 20 somethings--males) have some major educating on restaurant service. The first night our bill was missing the wine on our bill---and as a former manager, I immediately brought this to his attention. He and his coworker thought this to be quite funny---not knowing enough Spanish, I didn't quite know what they were saying to each other, but he re-did the receipt to include them. The second night my husband and brother-in-laws meals were not included on the receipt. Also, at one point we wanted to order more drinks, and our table cleared, and waited and waited and waited, finally from where we were sitting, I stood up only to see the two coworkers fully engrossed in a fashion website on the computer! Got his attention after quite a bit---he brought the drinks but our table (both nights) never got cleared before we left. We were pleasant and smiled through both nights thinking it might make a difference, sadly not. We observed others there and their treatment was also the same. I wouldn't want him and his coworker to lose their jobs, but, some MAJOR training in customer service needs to be done. If it wasn't for the restaurant snafu, We would have given this place a solid 4 stars. But, because of the restaurant service issues ONLY, we will only give it a 2.5 out of 5 stars.

It is about 5 minutes walk from the train station and the bus station, and about 10 minutes walk to the city center. The sound insulation is not very good. The upstairs is the home. There are children. They will run around during the day. There is the sound of the train passing by at night. Fortunately, it stopped in the middle of the night. I broke a cup and the front desk said that I didn't let it accompany me.

Super good service, especially because they have 24-hour reception, which is great because some flights have curiosous hours for check-in. Then the day I arrived (on 23:30) they made me a panini because there was nothing open to eat. It is on a walk to the center, and if you are driving a car, there is a lot of parking. I would certainly repeat :)

Have no hesitation in staying here whilst visiting Oviedo. Modern building with fantastic staff who are very proud of their city, they are extremely helpful in advising god places to visit, eat and drink so that you can fully appreciate this lovely city. Comfortable bedroom , good reception areas and underground car parking. Would definitely stay here again on our next visit.

Recently stayed here for a few days. Location is fantastic as it is only a few minutes walk to the old town. However, if travelling by train/bus, it’s about 15 mins walk (with luggage). I appreciate and am grateful that they let us check in early (before midday). My room key card didn’t work the next day so had to get it renewed daily which was a pain (not with my travel companions key card who had a different room though!). There were a few steps into hotel reception and a few steps again to get elevator access- I think they should really have a ramp. Room is otherwise clean but a little dated. I don’t like that the hair dryer was attached to the bathroom wall and put in a corner where it’s difficult to access as the bathroom is fairly compact. Otherwise overall a pleasant stay.

We booked this hotel due to its location not far from Real Oviedo football ground. We visited Oviedo for my son’s birthday and to go to football match. Room was triple deluxe room which was large enough for the 3 of us. Bathroom was large and more than adequate. Shower very powerful. Toiletries included, including toothpaste and toothbrushes. Beds were comfortable and wardrobe large enough for what we needed. Cafe in the hotel was nice and very reasonably priced. Staff in cafe and on reception were lovely Downside - air conditioning did not work in room and when I spoke to reception they said that it had been turned on - it seems that this is centrally controlled and even though we turned room temperature down to 16 and turned fan high, we could not get the air conditioning to work which meant the room was far too hot and I slept approx 8 hours over 3 nights due to the heat. Another issue was we were shocked to discover there were no tea and coffee facilities in the room - we have never been to a hotel that did not provide tea and coffee and we found this a huge let down

We stayed here one night. Hotel was designed by famous architect Calatrava so impressive from the outside. Room was big, bed and pillows comfortable. Service was friendly and efficient. Amazing breakfast included in the price. The outside structure is showing signs of wear and could be touched up. The room itself had some signs of wear but did not detract from our stay.

Check-in was friendly and helpful - I arrived early and was graciously allowed to check-in well before the normal time. Speaking only for my individual room, it was TINY (and I live in NYC - this was tiny even by NYC standards), yet was so intelligently laid out that it never felt cramped. Bedding was of good quality and quite comfortable. Apart from daily housekeeping, there are absolutely no services (and as far as I could tell, the adjacent cafe area was never open). This extends to what I consider normal maintenance issues: the remove control for the TV in my room was not functioning properly, and there was apparently no one on-site that could fix it, so it remained unfixed for the two days I was there. I found a great rate online, so overall it ended being an excellent value, glitches and all.

Very good parking is 10€ the - Nothing. And there is no restaurant to dine only breakfast. The hotel is really very nice. The people are very friendly. Super comfortable environment in the patio