Family-friendly Hotels in Padang

My stay at the zhm Premier Padang offered several standout features that set it apart from its competitors. However, there are a few areas where improvements could be made. The hotel's unique selling point is undeniably its rooftop facilities. The rooftop restaurant offers a delightful culinary experience with a breathtaking view of Padang. This, coupled with the sky pool, offers an unparalleled experience that truly sets zhm Premier apart from other hotels in the city. However, I would like to suggest that the management consider designating the rooftop restaurant as a non-smoking area. Despite the air-conditioning, the presence of smoke can be a deterrent for non-smoking guests who wish to enjoy their meals in a smoke-free environment. Regarding the accommodation, I found the rooms in the old wing to be on the smaller side. While they were well-maintained and clean, guests looking for spacious accommodation might find them a bit lacking. Another issue I encountered was related to sound isolation. The walls in the old wing rooms did not seem to be sufficiently soundproofed, resulting in noise from other guests being clearly audible. This can be somewhat disruptive, especially during the night or early morning hours. Despite these minor drawbacks, the service provided by the staff was commendable. They were friendly, efficient, and always ready to help. This, combined with the excellent rooftop facilities, makes the zhm Premier a strong contender among Padang hotels. In summary, while there are areas for improvement, the unique offerings and quality service make zhm Premier Padang a worthy choice. I look forward to seeing these improvements on my next visit, and I am confident that these changes will enhance the overall guest experience.

SURFERS BEWARE. If you are booking for a surf trip, I would highly suggest looking elsewhere. This hotel is completely unorganized, will lose your bag, and tell you ”too bad” with 0 compensation. Mercure Hotel gave me a claim tag for my surfboard bag with my name all over it, and still managed to mess that up and give my bag to someone else flying to another country. You will see walking into the hotel how unorganized the bag situation is. It took 5 days for them just to recover the bag. When the bag was returned, stuff in my bag was stolen including all of my fins which were needed to surf. This hotel single handedly managed to ruin a surf trip I saved up and planned for a year in less than 12 hours of me staying at the hotel. What is even more pathetic, they also refused to reimburse me for only a few sets of the fins, which is all I requested. I was incredibly patient, waited 11 days for them to get this figured out all for them to tell me sorry, we'll comp your room upon return. Comically bad experience Also, they play thumping music until 5am which other reviews have alluded to, so if you do not want that, find lodging elsewhere. One of the managers deletes their messages every 24 hrs, but here is a screenshot showing the basis of their communication, responded every few days with ”checking” or ”I'll let you know later”.

Hotel located in the middle of the countryside.. close to many places to eat.. many culinary nightclubs in front of the hotel.. hotel service is quite satisfactory. The hotel cleanliness is also quite awake.. breakfast variance is also quite a lot..

During our stay at HW Hotel we felt comfortable. Fast check in process, clean room, food was delicious - delicious, there was a bakery shop which was delicious too, close to the city center, and the view from the pool was lovely because it was directly to the sea. Next trip, if you go to Padang on vacation again, you will definitely stay at HW Hotel again.