Guest User
September 24, 2024
As an experienced travel professional as well as a traveller being blessed with opportunties to experience ultra luxury , i must say that Hilton Yala Resort delivered awesome 5 star plus experience. from the arrival experience , greetings at the entrance, check in , refreshing beverages etc was simply wow as we looked out side view of lush green and brilliant architecture that blended in to nature . Highly reccomend for location, nature, friendly competant staff, and yes epicurean JHourneys each day tailor made to our dietary requests. culinary staff , felt like went above and beyound . in reality they were treating all guests woth same care and attention to details. The rooms are luxurious, very well appointed with amenties, and simply an indulgent feel. bathrooms are some of the best designed . a must experience resort . the spa offers many great treatments and a relaxing atomsphere. All of these wonderful features and touches would not earn 5 star status in my book without the incredible hospitality extended by resort staff. From a country that gave the world the first woman Prime Minister in democaractic country have appointed an expert world class hotelier The General manager Gitanjali Chakravarthy is one of the best professionals i have met in the hotel business . she has instrituted replicable eco friendly features including wooden room key cards and front desk staff politely retrives prior to guest departure thus not only saving costs wise but also enviornmental point of view. Kudos to Githanjali and her staff for providing a memorable experience. YES will return Thank you to the entire staff at Hilton Yala. as a diamond member This Hilton delivered one of the very best i have experienced .