Hotels near Giardino Palazzo Normanni, Palermo

My rating is more 4.5. Centrally located, easy walk to restaurants and major sites. I’m not sure why there are so many negative comments about the staff; honestly, all of our interactions were fantastic. Front desk staff helpful and knew our room number. We interacted with various front desk staffs frequently. It was nice to drop off our adorable 5 lb key at the front desk! . Breakfast was generous and abundant. It is in the most gorgeous dining area I have ever had the pleasure of experiencing. I indulged in some scrambled eggs and bacon; a welcome addition after days of continental bfasts. I had been sick and took a tray to the room to eat for 3 days, not wanting to get other travelers I’ll. Every morning, lovely Inacia, one of the staff members, efficiently put a tray together for me with a smile. The staff worked hard to restock the food and cups/plates. Barbara was our floor maid and always pleasant, had a smile, and helpful. Our TV’s did not work and each maintenance person was helpful and hilarious. It turns out when you do get the tv on, there’s only bbc! But we are not there to watch tv. The hotel is a former palazzo and it is somewhat of a maze, but that’s part of the Italian adventure. It’s a gorgeous hotel and may not be the most updated, but we found it quiet, comfortable, and unobtrusive. Umbrellas available at the front desk for rainy days. We ate at primi piatti across the street but would have tried the hotel restaurant had we another day and I was not under the weather. Bravo to the Eurostar Team- you made our Palermo trip special!

The charming location, located in the centre of Palermo, is ideal for anyone who wants to visit the city's main monuments and to find restaurants and fast food open at any time. The room is very clean, it is equipped with a full kit of bathroom, shampoo and cream, and the shower is wide and modern. The staff is very kind, they have welcomed us from the convenient garage, bringing us into the structure, giving us all information about the city and how to move. The room is equipped with a coffee machine with many pads, of course offered by the structure. I am sure that when I come back to Palermo, it will be my choice again.

Downtown pedestrian street, there are eight rooms, important attractions are within walking distance, and various food shops on both sides of the street are very convenient for short-term tourists.

I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!

For the price paid per night (＜£70) and its location, it’s what you need for exploring Palermo. Walkable distance to Palermo Lolli train station (where the airport train will take you) and bus stops. On a quieter street with coffee shop downstairs and a couple of bars in close distance. Lots of options for dinner close by too. The room was basic, clean, comfortable bed. The bathroom could go a refresh. Air con was okay. Managed to check in early which was welcome. There is a bit of noise you can hear from your neighbours / the reception but it doesn’t go on late at all.

Close to the city center and main shopping area. Car not needed and parking in the area of the city a challenge. Room was spacious and tidy but needed updating. The refrigerator only functions when you're in the room making it a challenge to keep anything cold. Comfortable shower but the door barely worked as some plastic hardware was brittle and broke. Friendly staff was helpful when approached but did not go out of their way to anticipate problems. Breakfast was extensive and the bar (coffee) staff very friendly and professional. Note that we booked two rooms in anticipation of a working family member but had to cancel one after she got COVID. The hotel refused to provide a refund for the cancelled room AND we paid additional for an extended stay in the remaining room as we waited for a negative test while she quarantined in another location. Additionally, while the staff (mostly) observed COVID protocol, most of the guests did not.

Friendly reception staff, very large hotel room with full bathroom and walk in wardrobe, lovely restaurant, lots of seating options and lovely pool (not heated though). Great walking distance from botanical gardens and the old town part of Palermo as well as the marina front.

Excellent stay, room with a wonderful sea view, abundant breakfast, very professional receptionist service, excellent price. At the end of my stay I paid only 4€ of taxes in total for 2 people.

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too