Hotels near Piazza Castelnuovo, Palermo

Breakfast was included, so I was able to spend the morning comfortably! Although it is a bread buffet, I was surprised that the quality was high! The room was spacious and the shower room was larger than any other hotel and I was able to spend comfortably!

First of all, the location is perfect and the rooftop makes it possible to relax and have the best view over Palermo. Let’s talk about the staff. Never in any destination I’ve meet a staff so friendly, funny, helpful and generous. The hostel has everything you need, kitchen, free food, music instruments, play rooms, amazing outdoor areas, bar, and a pool is upcoming too. The rooms are really clean and spacey. Bed and room temperature is comfortable. The only problem was that I had to leave.

My rating is more 4.5. Centrally located, easy walk to restaurants and major sites. I’m not sure why there are so many negative comments about the staff; honestly, all of our interactions were fantastic. Front desk staff helpful and knew our room number. We interacted with various front desk staffs frequently. It was nice to drop off our adorable 5 lb key at the front desk! . Breakfast was generous and abundant. It is in the most gorgeous dining area I have ever had the pleasure of experiencing. I indulged in some scrambled eggs and bacon; a welcome addition after days of continental bfasts. I had been sick and took a tray to the room to eat for 3 days, not wanting to get other travelers I’ll. Every morning, lovely Inacia, one of the staff members, efficiently put a tray together for me with a smile. The staff worked hard to restock the food and cups/plates. Barbara was our floor maid and always pleasant, had a smile, and helpful. Our TV’s did not work and each maintenance person was helpful and hilarious. It turns out when you do get the tv on, there’s only bbc! But we are not there to watch tv. The hotel is a former palazzo and it is somewhat of a maze, but that’s part of the Italian adventure. It’s a gorgeous hotel and may not be the most updated, but we found it quiet, comfortable, and unobtrusive. Umbrellas available at the front desk for rainy days. We ate at primi piatti across the street but would have tried the hotel restaurant had we another day and I was not under the weather. Bravo to the Eurostar Team- you made our Palermo trip special!

The room was okay. The staff was okay. The breakfast wasn’t really good. There wasn’t any kind of fruits, just pastries joghurt and two kind of cold cuts. and streets were really so i wouldn’t go there again. I think if you go to palermo you should go to an apartman or airbnb. We should do that too

Like many locations there is good and bad. First the good. The hotel is in a nice location by the marina. Food at the restaurant overall was above average but the staff work tirelessly. That is where it ended for us. The front desk was rude and not helpful for the most part. They seemed annoyed every time we asked them a question or for a recommendation of places to eat. We had two rooms. One smelled of smoke and the other of mildew. The AC rarely made it cold in the room. The hotel seems to have been updated recently but the rooms were dirty/dusty and run down in many areas. If you pay for the water view then be prepared for it to be very loud-especially on weekends. There is a busy street and many parties right outside your window. If you are from the US, expect there to not be wash cloths. That is not uncommon in Europe and this hotel was no different. Lastly, we purchased a third room for a friend who's flight got canceled. This hotel would not refund us and walked away from us when we tried to get an explanation other than ”it is our policy”.

Albergo ben posizionato anche grazie alla presenza della metropolitana. In ogni caso anche a piedi si arriva al politeama in massimo 20 minuti. Pulizia ottima. Unica pecca per chi lo desiderasse la mancanza di una colazione salata.

Excellent stay, room with a wonderful sea view, abundant breakfast, very professional receptionist service, excellent price. At the end of my stay I paid only 4€ of taxes in total for 2 people.

Greeted by friendly receptionist on arrival late at night. Check in was quick and easy. Our room was on the 2nd floor, the upper-most floor. The room was spacious and well equipped, with two beds, bedside tables, a large chair, a desk, a fridge, television, but most importantly an air-conditioning unit. Everything was in good working order. The outlet plugs are the strange italian 3-pin ones as opposed to the usual Europe 2-pin model, so not all our adaptors worked. Bathroom was decent and has everything one would expect. The shower is rather on the small side and could do with higher water pressure. More than ample lighting in the room. Our only real complaint of the stay is that every single night (we stayed 5 nights) there was an awful noise and commotion coming from directly below the hotel’s balcony - some kind of odd party going on every night. Unsure if this was related to the hotel itself or not. This noise continued well into 02:00H / 2am. I messaged reception every night that ‘il rumore é troppo forte’ but nothing was ever done. Dinner was absolutely awful - shocking quality at extortionate prices; hardly anything traditionally italian either. Save yourself and go somewhere local or in the city centre. Much better and cheaper elsewhere. Location seems good but public transport in the area is abysmal and should not be relied upon. Taxis are incredibly expensive, especially for tourists. Apart from those issues it was a good stay and would stay again. I just wouldn’t dine in the restaurant ever again, and would probably request a room away from that god-forsaken balcony.