Nina G
August 22, 2024
I had a very disappointing stay at this hotel. From the moment we entered the room, it was clear this was not going to be a pleasant experience. The room was incredibly small, making it uncomfortable to move around. To make matters worse, the shampoo and body wash provided were half empty, which is unacceptable since they should have been full and unopened. The bathroom was another issue altogether. There was a holder coming off the wall, which was both unsightly and inconvenient. Additionally, we requested cold water from room service, and after waiting an hour, we called to ask where it was. The staff were unfriendly and dismissive, claiming only then that they didn’t have cold water. We then asked for regular water, which they said they’d bring, but it never arrived. Frustrated, I had to go down to reception myself to ask for the water. Only then was it finally brought up to our room, but even then, it wasn’t placed in the mini fridge as suggested. Overall, this hotel failed to meet even the most basic expectations, and the rude attitude of the staff only made things worse. I would not recommend staying here.