Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 11, 2025
Anonymous User
I booked this hotel in a rush, seeing a 4.5 rating on Ctrip.
Environment: First of all, the hotel's location is very convenient, right in the old port, with a view of the pier from the window – the view is okay. Transportation is convenient, very close to the train station. The staff were very warm and attentive, five-star service.
The following is for those who value cleanliness: The hotel's cleanliness was disappointing, which was my top priority for accommodation. The facilities did not match the price and four-star standard. For example, the wall materials in the room clearly needed replacement or renovation; they weren't just old, there was obvious dirt on the walls, which was very unpleasant to see while lying in bed. The hairdryer was heavily dusty. The toilet bowl had a yellowish tinge, making it unusable.
The window faces the harbor, but the curtains offered virtually no light blocking. They were single-layered fabric in very bright colors, waking you up immediately.
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Price per night from:€221
Posted on Nov 26, 2024
ABLA
A perfect stay, nothing to say, a big thank you to the hotel owner for his kindness and his interest in us, he insisted on covering us well when going out because of the cold, thank you again
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Price per night from:€82
Posted on Jun 27, 2024
Dakota Pui
To be honest, we were quite disappointed with how old the room is. The vibe is very dull and even the air-conditioner looks like it was from the 90s. But the good thing is they have their private parking (need to pay another €15 per day) so that we can park our car inside and feel safer. However, I dont think we will be back the next time. The pictures we seen online are totally different lol.
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Price per night from:€97
Posted on Aug 16, 2023|Superior Double Room
Guest UserWe stayed in Sofitel Marseille for 3 nights in the summer of 2023.
The hotel is located right on the periphery of the old port of Marseille where all the shops and restaurants are located. It takes about a 15-minute walk to get from the hotel all the way to the centre of the old port so the hotel is fairly insulated from the hustle and bustle of the old port. The exterior of the hotel looks a bit dated but the interiors feel very fresh, clean and bright.
We upgraded our room to a deluxe room facing the old port at the reception and we thought it was worth it. We never tired of waking up to a view of the old port with a clear blue sky. The room itself was quite clean and spacious. There was enough room to open up two luggages and still move around comfortably. There is also a turn down service where the staff will put out the bedroom slippers and play some nice Jazz music when you come back.
The bed was nice and comfortable and the pillows were fluffy. The only complaint we had was that the air conditioning would turn off in the middle of the night. The air conditioning control did not seem to work and it seems like the air conditioning is centrally controlled so the in-room controls did nothing. I could not sleep the first night as it was too warm and stuffy so we asked for a ventilateur (fan) the next day. That helped us to sleep better. Obviously, if you are planning to stay during the winter months then the heat at night should not be an issue.
The staff at the reception were always pleasant, warm, friendly and polite. We were upsold the room with a view when we checked in so that should say something about how friendly the staff were. It was EUR70 per night for the room with a view and it included overnight parking (EUR27 per night) so it was really only about EUR50 extra per night. The valet and the concierge were all very helpful and nice and they all speak English well enough.
If you intend to park here, do note that the roads within the hotel property can be quite narrow and the parking lots are quite narrow as well. It may be worthwhile getting the valet to help you park your car at least for the first day because driving from the car rental agencies at the Marseille train station to the hotel was stressful enough for us.
We paid around EUR300 - 350 a night but we thought it was worth it and we thoroughly enjoyed our experience.
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Price per night from:€196
Posted on Feb 24, 2026
Marmilyn
I had a great stay as always at this BnB — check-in and check-out were smooth and convenient. I chose this location because it’s close to the embassy I needed to visit. The receptionist (unfortunately I didn’t catch her name) was very helpful and kind. I was unprepared for my appointment, but she went out of her way to help me by finding scissors and glue so I could attach my photo to a document. She even looked for them in the next office! I really appreciated her small but thoughtful gestures. I also stored my bag there and picked it up after my appointment. Although my embassy visit didn’t go well, my experience at the BnB was still excellent thanks to her.
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Price per night from:€72
Posted on Oct 15, 2024
AspieDuring this trip, I was fortunate enough to choose this hotel as my resting place, and it certainly gave me an unforgettable stay.
First of all, the check-in process is extremely convenient. I arrived at the hotel a full two hours ahead of the expected check-in time, but the front desk staff did not the slightest inconvenience or evasion, but in a very warm attitude for me to check in quickly. Secondly, the room itself is large and comfortable to live in, and offers a wide variety of kitchenware and cutlery.
All in all, convenient check-in, warm service, comfortable room, a perfect experience beyond expectations!
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Price per night from:€92
Posted on May 2, 2025|Studio
Guest UserThe room is fine but the surround area seems quite empty. Not easy to find a restaurant nearby
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Price per night from:€62
Posted on Jul 13, 2025
Guest User
The room was perfect, had airconditioning, good bed, clean.
The only thing is that they should regularly check if everything still works fine. Specifically, lamps and items in the bathroom.
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Price per night from:€64
Posted on Jul 17, 2026|Triple-Room With A Large Bed And A Bunk Bed
DIAGATI have the habit of going to this hotel, the reception is nice, the location is very good at the entrance of Marseille and just next to the port of the stake.
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Price per night from:€72
Posted on Jul 26, 2024|Twin Room With Shared Bathroom (Side-Car Room)
Hassan Eren AliNice building , workers are very friendly. When we first arrived at hotel we thought it was closed but keep pressing the button to ring the reception to open the door for you. Keep in mind bring your own towel or you have to buy one here.
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Price per night from:€43