Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 3, 2026
Anonymous UserPerfect location. Next to Pakuwon City Mall. Great service by the staff. Breakfast was fantastic. Clean and neat room and hotel. Might come back again next time. 30-45 min to the airport depends on the traffic
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Price per night from:€40
Posted on May 12, 2026
Guest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
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Price per night from:€110
Posted on Apr 9, 2026|Deluxe King Room Non smoking
Miyalvtuzhe
A truly excellent hotel.
The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery.
The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it.
The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me.
It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya.
Breakfast was also delicious.
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Price per night from:€53
Posted on Oct 25, 2025
Guest UserThe room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip
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Price per night from:€25
Posted on Jun 20, 2026
DottreThis hotel was by far the most pleasant surprise of our entire Indonesia-Malaysia trip. Directly managed by the French Accor Group, it excelled in every aspect: decor, service, room amenities, location, and cleanliness. The rooms boast a modern yet stylish design, and all facilities are new and comprehensive. The surrounding area is fantastic, with numerous restaurants boasting Google Maps ratings above 4.7, plus popular chains like McDonald's, FamilyMart, and Pizza Hut. The food quality here is easily on par with what you'd find in Surabaya city center, but with much better traffic conditions. It's also only about a 30-minute drive from the airport. For travelers who aren't interested in exploring Surabaya's downtown areas like the Old Town or Chinatown, you could easily spend your entire time just wandering around the hotel's vicinity, as all your daily needs and amenities are readily available.
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Price per night from:€23
Posted on Apr 8, 2026
Guest User
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
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Price per night from:€22
Posted on Dec 8, 2025
Guest User
A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
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Price per night from:€12
Posted on May 7, 2026|Standard Room With 2 Single Beds
Sukon AtyathaI had a wonderful stay at Ibis Surabaya City Center. The hotel is very clean, comfortable, and conveniently located in the heart of the city.
What truly made the stay memorable was the outstanding service from the staff; they were incredibly welcoming and helpful throughout my entire visit. Additionally, the hotel's spa service was fantastic and highly relaxing. I am very impressed with the hospitality and overall experience here. I would definitely recommend this hotel to anyone visiting Surabaya.
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Price per night from:€16
Posted on Mar 11, 2025
Kang卂乙丨乙cleanliness is quite good
friendly service
the bathroom is quite clean
but the TV is very gloomy
moreover the bed is sagging until it tilts almost falling.
for the price of 200K it is still very lacking... better to find another alternative..
like fave, my tower or other cheap hotels just add a little bit and it's clearly good..
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Price per night from:€8
Posted on Dec 23, 2023
jaman purba
Good service, friendly, location is very close to the ampel mosque, the price is not expensive, not cheap ... just yesterday there was a little.. experience.. in the middle of the night I want to urinate,,, the water is not running..
*************find water in the next room get..
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Price per night from:€7