Featured facilities: Parking, Laundry service (on-site), Restaurant
Great
221 reviews
9.0/10
1 night
From TWD 447
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9.7/10
Amazing
Bbaxia124The room was spacious with two bathrooms. I did notice the bedding was a bit dirty, but they sent someone to change it, so that was fine. The hotel is right next to a mall, which was great for food and shopping. We had to leave early for Seibu Waterfall the next morning, so we didn't get to try breakfast. This hotel seems perfect for young people.
GGuest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
MMiyalvtuzheA truly excellent hotel.
The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery.
The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it.
The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me.
It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya.
Breakfast was also delicious.
GGuest UserThe room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip
LLtataThe hotel overall was acceptable, quite small and not very spacious, which made the stay for family slightly uncomfortable.
Unfortunately, early check-in was not available, which was inconvenient after a long journey.
I was assigned a corner room near the emergency exit, which was less ideal due to limited views and occasional noise. The refrigerator also had a strong damp and musty smell, as if it had not been properly cleaned or used for a long time.
In addition, the bed sheets had many visible stains, which was disappointing and concerning, especially since I noticed similar complaints in other reviews. Cleanliness should be a top priority, and this issue significantly affected my overall comfort.
With better maintenance, improved cleanliness, and more flexible check-in options, the overall experience could be much better.
GGuest UserVery good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
Hotel near Tunjungan, Genteng 28.6% of visitors choose this area
Price per night from:TWD 736
8.5/10
Very Good
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
GGuest User📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
FFirzahardynOne of the good hotels to try. Because there are many strategic places that sell cheap food and sungi because the location is in the middle of housing. The weather is cool and there is also a swimming pool. Suitable for families and couples for weekends or long holidays
Hotel near Sukolilo, Sukolilo 28.6% of visitors choose this area
Price per night from:TWD 293
2.2/10
Jjaman purbaGood service, friendly, location is very close to the ampel mosque, the price is not expensive, not cheap ... just yesterday there was a little.. experience.. in the middle of the night I want to urinate,,, the water is not running..
*************find water in the next room get..
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What is the average room rate at Parking hotel in Surabaya?
The average price for hotels in Parking in Surabaya is TWD 970 on weekdays and TWD 1,016 on weekends (Friday to Saturday).
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