Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 9, 2026
Guest UserA very satisfying hotel with excellent service. The check-in process was very polite. Coming back to the hotel at night, there's even a security check, which is great – feels very safe. The room service food was delicious too!
Show more
Price per night from:BRL 633
Posted on Apr 9, 2026|Deluxe King Room Non smoking
Miyalvtuzhe
A truly excellent hotel.
The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery.
The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it.
The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me.
It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya.
Breakfast was also delicious.
Show more
Price per night from:BRL 309
Posted on Apr 17, 2026|Select King Room
Naimatul KhoiriyahPerhaps a more eco-friendly toothbrush could be chosen. Also, two glasses for toothbrushes in the room would be appreciated.
Show more
Price per night from:BRL 293
Posted on Aug 3, 2025
Mahmood Yusoff
Very clean rooms, helpful and friendly staff. Value for money. Only downside brekfast, juz so-so. 5/10. Location nearnto many goos food cafe/ resto. Family mart, indomaret and lawson juz 400meters away.
Show more
Price per night from:BRL 93
Posted on Jan 19, 2026
Helmy Laisanna
Reasonable price, friendly service, the room is very clean, the location is very close to shopping centres. Very recommended
Show more
Price per night from:BRL 146
Posted on Nov 24, 2025|Junior Suite Historical King
AYP91I requested a non-smoking room, but I could smell strong cigarette smoke every night, which disturbed my sleep. The air conditioner was also not cold, and I couldn’t adjust the temperature because the remote control was broken. No floor mat was provided, and the hotel itself feels quite old and in need of upgrades. My transportation keep registering every time I went out. Overall, the best thing about this hotel is its strategic location. It’s easy to access restaurants, malls, and several attractions within walking distance. The staffs also very friendly. To repeat again? I don’t think so. Better to find another best place to stay for you to have a memorable nights in Surabaya 🙌🏼..
Show more
Price per night from:BRL 87
Posted on Apr 8, 2026
Guest User
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
Show more
Price per night from:BRL 118
Posted on Dec 8, 2025
Guest User
A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
Show more
Price per night from:BRL 71
Posted on Jul 30, 2024|Standard Room
FarheenkhalilHad a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.
Show more
Price per night from:BRL 42
Posted on Jun 28, 2026
_YT_
Located in the heart of Surabaya, about a 10-minute walk from the department store. On the way, you'll pass some great sports shops. A simple breakfast is included (you can ask the staff to fry eggs, they're delicious!). The two male front desk staff were unhelpful and immediately said they couldn't assist with anything (very passive problem-solving), but the rest of the female staff went out of their way to help us with our issues!
Show more
Price per night from:BRL 103