Surabaya Hotels with Free Breakfast

I highly recommend this hotel! The breakfast is incredibly lavish, and the staff are super friendly. The Echo Lounge offers amazing panoramic city views, and there's a pool too. If your room faces the mosque at night, you can hear the call to prayer, which is quite interesting. Instead of rushing through your trip like a 'special forces' tourist, consider staying here longer. You can hire a car from here to visit Bromo, Sewu Waterfall, the mosque, and explore the fish market and old town. Enjoy a traditional local black coffee, delve into colonial history at antique shops and the Heroes Museum, and chat with the locals (I strongly advise against shopping malls, they're so boring!). That's what real travel is all about, isn't it? (!!Breakfast staff like Ducan and Adrian were incredibly welcoming to me!!)

Hotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.

A truly excellent hotel. The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery. The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it. The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me. It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya. Breakfast was also delicious.

I had an unexpected overnight stay and requested a non-smoking room. When I checked in around midnight, the service was quick, and I was immediately given a room. Thankfully, the room was clean and didn't smell. The next morning, check-out was also swift, so the online taxi waiting for me didn't have to wait long.

The front desk staff were very friendly, and the room was clean and tidy, making for a pleasant stay. There's a restaurant downstairs, and plenty of other dining options around the hotel, though you have to walk about 200 meters to get to them. I was charged a 150,000 IDR deposit for the room, which was not refunded upon checkout.

We enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.

Before I begin the review, let me say that the front desk staff of the hotel have been extremely understanding and accomodating. They ensured most of my complaints were addressed. So this review isn't a reflection on them. They graciously changed my room three times due to the following issues I faced. But having said that, the hotel itself is a disaster. The walls were essentially thin cardboard and you could hear everything from the adjacent rooms - from people coughing their lungs out, sneezing, talking to ********** - literally everything. In the bathroom you hear some continuously banging noise coming from somewhere as if there is construction going on - maybe it's from the plumbing. You surely need ear plugs if you decide to get a good night's rest. There were mosquitos in the room I was given on the first night. There was also no hot water in the bathroom at night. It was at best luke-warm. The safe was not working and the sheets and pillow covers were stained. The couch was stained. The worst part about the first room was a serious hygeine issue. The commodes have a retractable bidet. It was covered in faeces. It was too disgusting to take a picture of but I showed it to the manager. After I complained they changed the room but I couldn't sleep properly because of loud neighbours in the adjacent room. You can also see from the pictures that the rooms aren't maintained well. There's water seepage and damaged furniture. I had to request a change of room again but even this room had loud neighbours and a poorly cleaned bathroom with hair everywhere. I just cleaned it myself and adjusted as this was my last night of the stay. I ended up staying in 3 different rooms during my 3 night stay. This hotel needs to be shut down and renovated. They first need to build proper walls in between rooms. Their housekeeping staff also needs proper training.

ARTOTEL TS Suites Surabaya (historically known as TS Suites Surabaya or listed as ARTOTEL Hayam Wuruk Surabaya on some booking channels) is a trendy 4-star lifestyle boutique hotel with best locations

Our room was fine, however the hotel and amenities are a bit old. Located next to some shopping malls and cafes, also there is Indomaret over the corner. There is a spacious parking lot. The buffet breakfast was quite nice, with plenty of options to choose from.

One of the good hotels to try. Because there are many strategic places that sell cheap food and sungi because the location is in the middle of housing. The weather is cool and there is also a swimming pool. Suitable for families and couples for weekends or long holidays