Kitasaku District Hotels with Free Parking.

The rooms and facilities were absolutely amazing! Each room had its own private indoor onsen, and the fridges were filled with various drinks. Bathroom amenities were beyond expectation, with face wash, lotion, etc all provided. The hotel provided free drinks (both alcoholic and non-alcoholic) in the lounge and garden in the afternoon. Dinner and breakfast were perfect! There was more food than we could finish, but the quality of each dish was spectacular. Leave time for a long breakfast because the food keeps coming. The hotel was also very accommodating in helping us forward our luggage to our next destination. It was the perfect place to relax and refresh. We stayed two nights but wished we stayed the whole week.

Thank you very much! The staff were incredibly kind and helpful, and we really appreciated being able to borrow dishes and cutlery, as well as getting complimentary bottled water! The room was also very spacious and clean, which we were very happy with! The location right in the shopping street was also great! However, it was a shame that we couldn't open the curtains in our room even in the morning, as many people walk by and can easily see into the room from outside.

This was a really lovely trip. The staff here provided excellent service. As soon as the car pulled up at the hotel entrance, someone came right away to help with our luggage. We stayed for two nights and three days, and had breakfast twice — one Western-style and one Japanese-style. Both were delicious, though I personally preferred the Western breakfast. The public bath was also great. It was never crowded, which made the experience all the more enjoyable. Our room was spotlessly clean and well-kept. Compared with hotels in Hong Kong, this place offers really good value for money. That said, there was one slight downside. I found out the hotel was built over thirty years ago and only renovated a few years back. The rooms and in-room facilities still feel quite modern, but the corridors and lobby clearly show the building’s age and have barely been updated. You can definitely sense a hint of old charm here. Overall, it was a wonderful stay.

Highly recommended! The hotel offers a shuttle service, and the surrounding area is very pleasant. Both breakfast and dinner are exceptional and unique. I hope to have the chance to visit again in the future. The rooms are spacious and comfortable, all with wooden structures that give a very calming feel.

The rooms are incredibly spacious. The breakfast is abundant and aligns perfectly with Japanese nutritional standards. I highly recommend Usagi no Mori, a bunny-themed restaurant just a 5-minute walk away, next to a large supermarket. The hotel's location is also very convenient for visiting any attractions in Karuizawa.

Hotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day. Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.

Everything was incredibly clean, the food was delicious, and all the necessary services were provided – I was completely satisfied! After enjoying scones and tea as a welcome treat, I rented an electric bicycle and explored Old Karuizawa. I drove from Tokyo to the hotel, but the roads were crowded everywhere because it was Golden Week, so being able to rent a bicycle there was a real lifesaver. Dinner was British-style cuisine, and the staff's service was wonderful; I had a fantastic time. Throughout my stay, from beginning to end, I received incredibly warm service that truly showed their hospitality. Considering it was the middle of Golden Week, and with this location and service, I was amazed at the price! This is a hotel I would definitely want to return to.

Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.

I initially planned to book a two-night stay but was hesitant due to mixed reviews about the hotel. Instead, I opted to book for one night to see if it met my expectations, intending to decide later whether to extend my stay. After dinner at the hotel’s restaurant, I made up my mind and chose to extend for an additional night. The reception staff spoke good English, making the check-in process smooth. The set dinner and breakfast were delicious, with the restaurant staff being polite and attentive. I must commend the chef for the effort in creating varied menus for both dinner and breakfast each day of our stay. The onsen was quiet and peaceful during my visit around 5 PM. The room was spacious, and the bed was comfortable; however, the lighting was too dim for my preference. The only downside of my stay was the weak Wi-Fi signal, not just in the room but throughout most areas of the hotel.

We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.