Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 19, 2026
KuoMoon
This was my first time staying at a hot spring ryokan, and I wasn't quite sure what to expect.
Upon arrival, we were offered welcome tea and snacks, and they even helped us take our luggage to the room. Our stay included dinner and breakfast, and the meals were incredibly rich and delicious. The main course for dinner was Wagyu shabu-shabu. If you don't eat beef, you can inform them in advance. If you wait until the day of, there might be an additional charge.
The room was huge, split over two floors. The bedroom was on the second floor, while the first floor mainly consisted of the living room and a private hot spring area. The private hot spring even had both indoor and outdoor sections, which was a fantastic experience.
Since I don't speak Japanese and only a little English, they were very patient in translating everything during our interactions (check-in, meal explanations, etc.).
When checking out, they escorted us to our car. During check-in, they also asked if we'd like a ride to Yufuin Station upon check-out, but since we had a private car, we didn't use that service, so I'm not sure if there's a charge for it.
Overall, it was a wonderful experience.
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Price per night from:NZD 601
Posted on Jan 17, 2026
Guest User
We checked in on 15 Jan, 2026 and planned to stay at the hotel for a nite. When we arrived the railway station , we walked around for a while and got a taxi outside the railway station to the hotel without paying the fare. Probably the hotel had arranged with the taxi drivers in that area that they will pay the fare directly. The check-in procedure is easy and comfy. 2 staff lead us to our room 小樓球。It’s a very nice room with 2 private onsen. The spring water is nice and made our skin very smooth. The hotel had arranged enough drinks for us, 3 alcoholic and 3 nonalcoholic. We had our dinner at ard 7pm. The presentation of the good is very good & eye catching. However, the quality of the sashimi was not very fresh. Taste of the tuna was a bit fishy and it’s wet and found bloody water after picked it up from the dish😓. I don’t eat beef and the hotel changed the 5 pcs of wagu to 3pcs of eel which didn’t taste very well. Not sure whether they grill it or not. Also they changed the beef that served with rice to miso and I didn’t think it’s fair enough. The breakfast on the next morning was up to standard. Bread was fresh and hot. Egg and sausage were quite good. Overall, service is good but the standard of dinner made me disappointed as I had informed the hotel at least one week before check-in and I think they have ample of time to adjust the menu for me.
I’ve been to some other hotspring hotels with same request of not eating beef. They had changed my menu to chicken, pork or seafood like fish or shrimp and provide the equivalent size of meat for replacement.
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Price per night from:NZD 459
Posted on Nov 27, 2025
YOUNGIL JIN
The environment was great, the food was delicious, and everything was perfect. It was also a great way to enjoy the outdoor family hot springs with your partner or spouse. If the weather is nice in the evening, you can even see the stars.
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Price per night from:NZD 426
Posted on Apr 26, 2025
Mengaibaobao
Facilities: A little old, very Japanese style, the room is a little small
Hygiene: Very clean! Very clean!
Environment: It is a hot spring hotel on the mountain, the environment is quite good, you can soak in the open-air hot spring in the room, it is perfect on snowy days
Service: Very good, the boss and the waiter have a high level of English, barrier-free communication
Breakfast and dinner are very rich, and the dishes will be introduced in English after serving. Since it is on the mountain, you can pick up and drop off back and forth, which is very good!
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Price per night from:NZD 178
Posted on Sep 27, 2023|Japanese-Style Room with Open Air Bath
Guest UserIs a good experience, I liked the Japanese style of it, the location is good, away from the Main Street for around 5mins walking distance. There is a local supermarket near by.
staffs can’t speak other languages but Japanese we used Google translate which worked well. I stayed 2 nights, breakfast and dinner were very good too.
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Price per night from:NZD 299
Posted on May 25, 2025
Ka Yan
A hot spring hotel with one night and two meals. It is very convenient to have a private hot spring in the room. The public bath is relatively small, but not crowded. There was no one there when I went there that morning, and I enjoyed the outdoor hot spring very comfortably. The room is in traditional Japanese style, very comfortable and hygienic. The staff does not speak English very well, but they will try their best to communicate with guests through mobile phone translation and other methods, so there is basically no problem.
The food was prepared carefully, but the dinner was not to my taste, but the breakfast was a surprise. There were free popsicles, hot spring eggs and beer. The location is far from the station, 20 minutes walk, but people usually go to Yufuin to visit Yunotsubo Street. If you walk from Yunotsubo Street, it is still okay to walk there in 10 minutes. The check-out time is 12 o'clock, which is good. After breakfast in the morning, you can go back to the room and enjoy the hot spring time in the morning before leaving.
Overall, it was a very satisfactory accommodation experience. I enjoyed the hot springs and will consider staying here again next time I visit Yufuin.
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Price per night from:NZD 356
Posted on Apr 13, 2026
wind0329
Although it's a little over a kilometer from the station, I highly recommend walking instead of taking a taxi, as the scenery along the way is absolutely beautiful. Cherry blossoms, streams, small bridges, distant mountains, fields, and a mix of Western and Japanese-style houses create a very soothing atmosphere. The hotel exceeded my expectations. The lobby is grand, and the front desk staff are fluent in English and provide detailed information. On the top floor (4th floor), there's an observation onsen. The rooms are purely Japanese style, clean, tidy, comfortable, spacious, fully functional, and offer expansive views of beautiful scenery. There's also a restaurant in the lobby. Many restaurants in Yufuin's Yunotsubo Street and Floral Village close by 4 PM. Personally, I find this natural, unspoiled environment much more relaxing than those famous, trendy tourist spots.
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Price per night from:NZD 106
Posted on Mar 21, 2026
Eleonora Del Bianchi
What a blast I had here!!!
I only stayed for one night and now I wish I had stayed longer. It was a Friday so Rio, the owner, organizes a night of games at the public gymnasium for teenagers (who although growing up already have the strength of super-powered samurais) and whoever else wants to participate. I haven't run and wake up with so many bruises since high school! It was really cool how everyone is quick to set the props for each game, we played 4 or 5 games in one hour!!!! It felt like a much longer time, everyone gave their best presence and participation all the time! It seems the other nights he takes everyone for a walk to see the stars, and Tuesdays there's also volleyball. Anyways, he is pretty proactive and creative , so I'm sure there's many variations and possibilities!
The living room is very pretty, the sofas super comfortable and the view gorgeous!
The bed was very hard :/ this was the only big issue for me.
The onsen is so cozy, the water super smooth and instrumental music playing. Delicious! The conditioner smells great!
I was a bit worried that they had too many rules, because when I contacted they informed about the need to leave the house everyday from 10 until 16. And that the eating time was very specific: 7:20 in the morning and 7 at night...
So I was worried they would be too strict...but there's no need to join the food. I had breakfast and it felt like it would be at the communal dinning of beauxbatons, everyone sitting closeby with identical very beautifully presented meals that come in many quantity but small portions. It is not my jam, but for sure it is special!
Some informations could be a bit more clear because they are a bit slow responding. For example they have a pick up time in front of the army at 6pm.
I asked info for an amazing lady at the Art Center inside the station, Chika, and she called them. She ended up taking me herself and was the best company I could have found! She is an artist, we went to the supermarket and had great conversation! I recommend going to the art center to say hi to Chika!
Lots of love, thank youuu Mountain Mamas!!!
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Price per night from:NZD 33
Posted on Feb 24, 2026|Japanese-style Room With Outdoor Bath RA3
Guest User
This hotel is nestled in the mountains, featuring terraced rice fields, which makes for a very relaxing stay. The rooms are spacious and well-equipped; we chose a room type with an indoor onsen bath. The half-board (dinner and breakfast) meals were also good, and I recommend the Japanese-style breakfast. The baths include both indoor and outdoor options, and overall, everything was very comfortable. The only downside was that when we checked in at 4 PM, we were told that the shuttle service for the next day was fully booked, and we'd have to pay for a taxi ourselves (even though there were empty vehicles available). Despite this, I would still highly recommend Hoshino Resorts KAI Yufuin for an experience.
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Price per night from:NZD 570
Posted on Oct 5, 2025
根伴鷹進Although the hotel is a bit old, it's exactly the style and feel I wanted: rustic decor, beautiful surroundings, a first-class private bath, and a great location—perfect for anyone who enjoys hiking. Dinner and breakfast were incredibly plentiful. In short, it was fantastic, and I'll definitely come back.
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Price per night from:NZD 337