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9.2/10
Great
GGuest UserWe traveled as a family and had a generally great experience. The restaurant service was very nice and friendly, which we truly appreciated. However, the breakfast service staff felt a bit stiff and not as warm compared to our experience at Miso, where the atmosphere was more welcoming. The food sa Miso and breakfast is very masarap!
On a positive note, we really loved the pool, it was very appealing and enjoyable, especially for kids.
MMon WangPros: nice architecture , nice SPA & service, free mini bar (cup noodle & Pringle chips, coke and pineapple juice)
Cons:
- super slow reception (bad line management), smells really bad since it’s a casino and alot of random people walk in and out and smoke.
- NO OUTSIDE FOOD or FOOD DELIVERY!!! that’s actually absurd, since as an tourist, I want to enjoy local food in the comfort of my own home/room, and that is not allowed.. really crazy.
- NOBE restaurant is also extremely overpriced and bad, we got the omakase.. and the presentation was horrible.. food was so so average..
- The pool is only open till 8pm, you don’t really have much time to enjoy it since during the day time it’s so damn humid and hot outside, realistically you will start using the pool around 6 pm ish when it’s least hot
- loud noisy room, you can hear the loud train, traffics, airplane noise outside, combined with the room next door.. it’s so loud , I am honestly shocked by how bad the sound proofing is
AAnonymous UserOverall great location, 711 accessible, same building.
Ayala Malls 5 mins walk, Parqal closed by.
MOA - great for morning walk / exercise, back and forth
Only downside - you can hear people moving and talking outside your room, sometimes bathroom will smell of smoke (possibly from the exhaust)
Lobby - warm and welcoming
Employees - all respectable
Room - clean, cozy, relaxing
Table space - great specially for those who are working
Room Wifi - can be a bit unstable but overall great connection, choose 5g option for a more stable connection
Bed - king size with 4 pillows and warm duvet cover
2 sofa bed - can make larger beds with two sofa beds available in the room (you can request them to arrange this before your check in)
Bathroom - clean, warm and cold water, with hair dryer, towels can be replaced upon request for additional cost, standard set for hygiene care (toothbrush, toothpaste)
Fridge - available, just need to plug it in when you arrive
TV - only cable channel, no netflix or other streaming app
Safety deposit box - available
Swimming Pool - not heated, very cold, great in summer or hot weather
Breakfast - Buffet, a few selection but has appetizers (salad, fruits), main dish, desserts, drinks, coffee, cereals. Overall great food.
Ggloriousme8The staffs are very helpful. Their security is good too. The view is amazing. Location is super. They have 711, Bank & ATM on the ground floor. On the second floor there is a Mini Chinese Supermarket, Pool, Gym, kids play area, a small shop which sells some clothing, a Cafe/Restaurant and a Malatang hhh. Quite a combo, you can get what you need. They also offer free rides to some places nearby. The only downside is that we found 2 rubbish bags under the cupboard that is not ours and the sink is not very clean. Others are acceptable. I’ll still consider it for my future stays. Hope they can improve the cleaning and make it smell fresher.
GGrace TionkoI had a comfortable stay, and the location was very convenient when traveling from Batangas to Nichols Hotel, and from Nichols Hotel to NAIA Terminals 1 and 2. Public transportation to Terminals 1 and 2 passes directly in front of the hotel. It is also easy to go to Baclaran Church and travel back to Batangas.
Just a minor feedback regarding cleanliness: I noticed a few small roaches, and the bathroom floor was slippery, possibly due to some cleaning residue
Overall stay was 4/5
SShiela A.Before booking, I informed the host that I would be traveling with a baby who has sensitive skin and requested fresh beddings and a properly cleaned unit. I believe this was a reasonable request for a paying guest.
Our stay was disappointing. The unit is quite small for a family of four, especially with the extra bed, which leaves very little space to move around. Upon arrival, we immediately found several cockroaches, and they continued to appear even after a deep cleaning. My daughter became so uncomfortable that she couldn't sleep well and chose to stay at our relatives' house for the rest of our vacation. We were also worried about our baby's safety.
The cleanliness of the unit was below expectations. The shower head and faucet had visible dirt and mold, the mop provided was dirty, there were no extra trash bags, and it seemed the bathroom had not been thoroughly cleaned. We stayed for 8 days, but room cleaning, towel replacement, and changing the beddings were only offered after we raised these concerns. The booking was for four guests, but only two towels were initially provided.
On the positive side, the customer service team took our concerns seriously and arranged a deep cleaning, replaced the towels, and the property staff responded after customer support followed up. We also appreciated the complimentary toiletries.
Overall, I appreciate their efforts to address the issues, but I believe the unit needs proper pest control and a much more thorough deep cleaning. This review is based on our experience and is intended to help improve the stay for future guests.
The photos I uploaded are only a few of what we experienced. Some of the other issues were too unpleasant to photograph, but everything I mentioned in this review is based on our actual stay.
GGuest UserUnfortunately for me I didn’t get to stay here as I was notified this wasn’t available after I had booked it. Though I was redirected to another accommodation in a different location not far by the same host however this happened at midnight and I couldn’t say no as I was fatigued from the travel. Where I stayed wasn’t the same offered from this booking however the host did his best to accommodate me to the best of his ability, even upgrading my room the next day and allowing me to check out very late as my flight was at 11pm. Though it didn’t work out at first, it did in the end. Photos are from the upgraded room.
GGuest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
PPaul.PCozy place. Enough space for solo or couples.
Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process.
Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved.
Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the ”cleaning fee” which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.
GGuest UserFeedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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