Xiamen Spa Hotels

The hotel service was excellent, always responsive to our needs and going above and beyond to satisfy guests. No matter the time, they were always quick to assist. The service even started before we arrived on the island; hotel staff contacted us days in advance to confirm our needs during our stay, reminded us about the ferry tickets required for the island, and even helped us book them. After adding the concierge on WeChat, they sent us information about hotel and island activities, and could assist with advance bookings and ticket reservations. Upon arrival, the concierge met us at the pier and helped with our luggage. Any questions we had during our stay were answered instantly via WeChat. When we checked out, they even gave us a souvenir and helped transport our luggage back to the pier. Considering we had a lot of luggage, a staff member specifically accompanied us on the ferry, helping with our bags the entire way. The whole stay felt very warm and reassuring; it’s a hotel full of human touch. The hotel environment is very quiet, with an ecological park next to it. Walking through the park leads to the beach, and the coastline is beautiful and great for walks. A truly excellent stay!

This isn't my first time staying here, and I really love it; the experience is consistently great. The breakfast selection changes a bit daily, always featuring authentic Southern Fujian specialties. There's a wide variety and the food tastes excellent. The room is also very dorm-like, quiet, and the bed is fantastic, leading to naturally high-quality sleep. The only minor downside is that the pool isn't very big, but the water quality is excellent. Also, our butler, Merry, took great care of us. For example, she'd ask what we wanted refilled in the minibar and prepared turn-down service nightly before we came back (which included a pre-sleep dessert, a floor mat next to the bed, and indoor slippers).

Considering it's peak summer travel season, this hotel offers great value for money. Here's why: 1. Free airport shuttle service. 2. Breakfast is included, which is very convenient. 3. The rooms are well-equipped with all necessary amenities. 4. The butler service is attentive and thoughtful. 5. The scenic view rooms offer a beautiful and expansive vista. 6. As an older four-star hotel, some facilities are a bit dated.

As an international five-star hotel, the hardware is, of course, impeccable. What I value most are the details, as they truly make all the difference. My three-day stay was, in a word, absolutely perfect and satisfying. From the moment I checked in at the front desk on the first day, every staff member across all departments was incredibly polite, always greeting me with a smile. Whether it was in the room corridor in the morning, at the breakfast restaurant, or even the housekeepers, dining staff, and even the chef preparing breakfast – their first words were always a cheerful 'Good morning,' delivered with a constant, engaging smile. It felt very friendly and professional. The breakfast selection was rich and varied, including Xiamen specialties like Shacha noodles, Mianxian paste, and beef soup. There were also three to four choices of freshly squeezed juices, and they could even prepare Eggs Benedict. The swimming pool and gym were also of a considerable size, and the environment was very clean. In terms of the room, the wet and dry areas were well-separated. What impressed me the most was the housekeeping staff. They truly embodied the concept of 'anticipatory service.' They noticed my preference for tea and thoughtfully provided extra bottles of mineral water for me to brew tea. Even simple things, like tissues, were pre-folded before being given to guests. These little details speak volumes and demonstrate how thorough and professional their staff training is. Finally, a special thanks to Amber from guest services. She contacted me before my arrival to inquire about my estimated arrival time and any room preferences. Her assistance throughout my stay was invaluable. My heartfelt gratitude.

This is a very good hotel. It is right next to the shopping mall, so restaurants and coffee shops are everywhere. We really appreciated the friendly front desk staff getting us an upgraded room. It is spacious, cleaned, comfortable, and fully stocked with everything we need. We love their long and cleaned pool. It’s perfect for lap swimmers. Definitely we will recommend this hotel to our friends and family.

My stay at Xiamen C&D Hotel was absolutely perfect, I highly recommend it! The hotel's ambiance is elegant and grand, with a charming, antique-infused lobby featuring just the right amount of greenery, creating a peaceful oasis amidst the bustle. The guest rooms are clean, tidy, and spacious, with soft, comfortable bedding. The soundproofing is excellent, ensuring an undisturbed night's sleep, and all amenities are complete and well-maintained. The service was truly impeccable. The front desk staff were warm and polite, and check-in was efficient and quick. A special shout-out to Lobby Manager Wu Yanzu for being so thoughtful and enthusiastic, and the housekeeping staff were meticulous and attentive. The service throughout our stay was proactive and thorough, with prompt responses to all our needs. The complimentary airport pick-up and shuttle service to tourist attractions were particularly thoughtful, and the staff patiently answered all our questions about getting around. This established five-star hotel lives up to its reputation with a comfortable environment and heartwarming service. It's perfect for both leisure and business travelers. I will definitely choose to stay here again on my next visit to Xiamen.

Disappointing given the price. Great facilities for kids, including kids club, excursions and a large swimming pool. Special thanks to Kenny at the pool who was friendly and fun practicing swimming with my children. The check in experience could be improved. We arrived at 2pm (the designated check in time) and were told we had to wait 'a little while' for our room. Eventually two hours later the room was ready. Staff didn't apologise or do much to help - just told us to go have a coffee. A waste of time we should have been able to use the room we paid for. The club floor is also very disappointing in terms of the food and beverage offerings and especially how it becomes completely overwhelmed at peak times (happy hour for example). The staff try their best, but the environment becomes chaotic and filled with rubbish, people grabbing massive piles of food (much of which is wasted), and it's very hard to get a cold drink. Maybe not worth the extra cost if you are looking to relax. Finally the hotel overlooks a bridge construction yard with trucks rumbling and steel being erected all night.

I absolutely have to give this hot spring sea-view hotel a big thumbs-up! The hot spring overlooks the ocean, and soaking in the thermal waters while listening to the waves just washes all the tiredness away. The decor is very tasteful, the room is clean and tidy, and every detail shows great care. The buffet breakfast offers a rich variety of options, and the sea-view restaurant has an amazing atmosphere. The service is attentive and thoughtful, and I will definitely come back to stay again!

I stayed at this hotel during my trip to Xiamen and I have to give a shout-out to Vicky at the front desk! The check-in process was very quick, and the staff patiently answered all my questions about getting around. Their service was attentive and thoughtful. The hotel's cleanliness was well-maintained, and its location made getting around very convenient. The overall atmosphere was comfortable, and I felt very secure during my stay. I highly recommend this hotel to anyone traveling here.

My family of three spent a weekend getaway at the Renaissance Xiamen, and we were absolutely thrilled with the experience! **Facilities:** We booked a poolside room, and the space inside was incredibly spacious. All the amenities were complete and looked brand new. Being able to step right out to the pool was fantastic – our child spent the whole day splashing around and didn't want to leave. **Service:** A special shout-out to all the hotel staff; their attitudes were exceptionally kind and attentive. Whether it was the front desk, housekeeping, or restaurant service, any requests were responded to promptly. **Dining:** On Saturday evening, we made sure to try the buffet dinner. It mainly featured mini hot pots, along with an abundance of crayfish. The variety of dishes was impressive, with seafood, hot dishes, and desserts all available. The ingredients were super fresh, and we left feeling very satisfied. The breakfast buffet the next day was also excellent. **Environment:** The location is another big plus, being very close to the beach, making it super convenient for a stroll. We had a comfortable stay throughout, making it our top choice for a family vacation with kids. We'll definitely stay here again on our next trip to Xiamen!