Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 14, 2026|Deluxe King Room
Anonymous UserMy recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances.
The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable.
As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram.
Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times.
Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day.
Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.
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Price per night from:€139
Posted on Nov 22, 2025|Deluxe King Room with City View
MichaelLocation is perfect. Short walk to the Mosque and easy to organise walking to all the shops.
Staff are exceptional, always looking to enhance your experience.
Breakfast was good with a good selection but did lack variety day in day out. Staff here are very good and are always willing to help. Downside would be the coffee machines that never seemed to be working correctly.
We had a couple of maintenance issues, but staff were sent promptly and most were rectified in a good time.
A tip would ask for your room to face the mall, the otherside had a lot of traffic noise which was constant.
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Price per night from:€136
Posted on Oct 21, 2025|Standard Double Room
Guest UserOne of the best hotels in Madinah. Very close to Masjid Nabi S.A.W for the men (gate 365)
It takes literally 5 mins to get to the masjid.
On the quieter side of the masjid compared to the other side with all the buzz and it's very close to Jannatul Baqi too.
The room size itself is massive. You get all the amenities in the rooms like slippers, bathrobes, shower gel etc. safe box in the cupboards which are big enough for all the clothes and even have an iron and ironing board in the room.
All The staff are amazing and friendly especially the cleaners,. dining staff and luggage men.
Very helpful and even gave us an extra 1 hour to check out because we were running late.
Id definitely recommend this hotel to anyone.
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Price per night from:€85
Posted on Apr 18, 2026
Guest UserThe hotel is large and clean, located in the North Central area. It's relatively far from the women's entrance. My stay was a bit annoying. There are ten elevators, honestly, but we had to wait an uncomfortably long time for them. The hot water in the shower would only last for the first bit, then turn icy cold. On the top floor, there was no cell service, but they kindly changed my room. On my last day, my flight was late at night, and I asked for an extension. The duty manager, Ali Al-Mufti, refused. I only needed 6 hours, and he was uncooperative, demanding a full night's charge. After some negotiation, he took 250 (currency not specified, assuming local currency) and I checked out earlier than intended. He was uncooperative and inflexible, and on top of that, during the time I paid for, they kept bothering me with calls and knocking on the door, asking when I would check out!!!??? There was no coordination; a different staff member would call or come by constantly!!???? This is a stay I will not repeat, and I say that with conviction.
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Price per night from:€83
Posted on Oct 24, 2025|Deluxe King Room with Haram View Smoking
Anonymous UserOur stay at InterContinental Madinah Dar Al Iman was absolutely wonderful from start to finish. The hotel perfectly blends luxury, comfort, and spirituality, offering everything one could wish for when visiting the Prophet’s Mosque.
The location is unbeatable, just steps away from Al-Masjid An-Nabawi, with direct access to the ladies’ and men’s prayer gates, making it incredibly convenient, especially during prayer times.
The rooms were spacious, beautifully maintained, and spotlessly clean, with comfortable beds, soft linens, and all the amenities expected from a top tier hotel. The view of the Prophet’s Mosque from our window was breathtaking and made every moment feel extra special.
Service throughout our stay was impeccable. The staff were courteous, professional, and genuinely kind, always ready to assist with a smile. Check in and checkout were smooth, and housekeeping was attentive to every detail.
The breakfast buffet was outstanding, offering a wide variety of international and Middle Eastern dishes, all fresh and delicious. The restaurant staff were warm and accommodating, making sure every guest felt welcome.
Overall, InterContinental Dar Al Iman truly stands out for its prime location, world class hospitality, and serene atmosphere. It’s the ideal place for anyone visiting Madinah, whether for Umrah, Hajj, or personal reflection. We left with hearts full of gratitude and peace, and we’ll definitely stay here again on our next visit.
Highly recommended! A 5-star experience in every sense!
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Price per night from:€215
Posted on Aug 6, 2025
Guest User
We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced. We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage.
The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery). Everyday we stayed at the hotel, it grew on us. The view outside was heavenly mashAla. Remember you can open the window haha some people I imagine think they can’t. It such an experience and you have to do it. Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house. Again, We had an amazing window view and could see in the direction of Uhud. All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk. Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all. And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.
Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.
They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44. It was even at par or better maybe than the Jabal Omar in Mecca we stayed at. You absolutely cannot lose out by staying at this hotel. If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.
The hotel executive management were world class and again treated me like a friend/family. Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.
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Price per night from:€121
Posted on Jun 4, 2026
Anonymous UserThe hotel overlooked the Haram and was close to gates 309 and 310. Honestly, the hotel was clean and good. As for the room, it was a bit small but very well-organized and clean.
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Price per night from:€62
Posted on Jan 12, 2025
FAISAL AMIR
This hotel was supposed to be 3.5 kilometres in a straight line to Masjid Al nabawi but due to road works we ended up travelling 9 km each way.
The hotel itself is a converted apartment building that turned into Suites probably because the owner couldn't sell the apartments due to the area not close to any business centres or shopping malls.
Prices were reasonable and the staff was friendly and communication is great
No USB charging ports provided anywhere including lounge or bedrooms.
No towels or any cleaning supplies provided to keep this little apartment clean.
Bathroom floors were extremely slippery to the level I would call dangerous.
Bathroom fittings, kitchen ,bedrooms and all furniture in living area also large and comfortable , but we booked for six beds they only provided us 5 beds plus a thin single mattress , which was a great disappointment.
But for us, the biggest drawback was that it's too far from Masjid Al nabawi and not suitable even at low prices.
I would recommend paying more to be closer to Masjid Al nabawi there are plenty of options within 15-20 minutes walk at good price, but if your reason to stay in Madina is not Masjid Al nabawi, then this hotel suite is okay, just consider all the notes I made above.
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Price per night from:€58
Posted on Dec 2, 2024|Double Room
ShamunGood for location, Hotel is not clean , all the furniture too old, toilet is not clean need refurbishment, not worth for money
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Price per night from:€72
Posted on Aug 9, 2026|Single Room (Couple Bed)
Guest UserDisappointing Experience – Room Not Reserved Despite Confirmed Booking
I booked two rooms, each with a king-size bed, for two couples. Before arriving, I called the hotel and informed them that I would arrive late, around 1:00 AM or possibly a little later. The hotel staff confirmed that my booking was secure and told me there was no issue with the late arrival, so I was reassured.
However, when I finally arrived, I was told that my rooms had been given to other guests. I explained that I had a confirmed booking and had also called the hotel in advance to inform them of my late arrival. The staff then said the rooms were given away because I had not paid in advance. I was never asked to make an advance payment, nor was I informed that my booking would be cancelled without payment.
Eventually, they provided an apartment with twin rooms instead. It had only one king-size bed, while the other room had single beds, which was not what I had originally booked. Despite this downgrade/change, I was charged the same amount as my original booking.
Overall, I am not satisfied with the service or the way my reservation was handled. If the hotel could not hold the rooms without advance payment, they should have clearly informed me when I called. Giving confirmed rooms to other guests after confirming my late arrival is very disappointing and unprofessional.
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Price per night from:€23