Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 14, 2026|Deluxe King Room
Anonymous UserMy recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances.
The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable.
As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram.
Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times.
Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day.
Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.
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Price per night from:₹ 17,432
Posted on Sep 6, 2026|Standard Double Room Haram View
CHAYEThe location, the food, the welcome, the furniture... I got an upgrade. Mr. Mehraj's availability and kindness make me want to come back very soon, God willing, and with a whole group of at least 30 people.
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Price per night from:₹ 13,919
Posted on Aug 31, 2026|Three-Bedroom Presidential Suite
inamhasTruly a luxury experience in Madinah. The rooms are beautiful, quiet, and spotless. Excellent hospitality from the front desk to the dining area. The direct and short walking distance to Masjid an-Nabawi made our trip so easy and peace-giving. Will definitely stay here again!
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Price per night from:₹ 17,171
Posted on Aug 29, 2026|Room, Multiple Beds, City View
Bravo.Disappointing checkout experience and noticeable difference in treatment
I want to mention a particularly disappointing experience during checkout. The staff member was a young, slim man, approximately 5 ft 9 in, wearing a white thobe and red-and-white shemagh. This happened at approximately 7:00–7:30 pm.
I was the only person waiting in the queue at reception. He was clearly aware I was waiting, but did not acknowledge me, make eye contact, or indicate that he would assist me next. Immediately before this, I had watched him speaking to a couple in front of me, and he was warm, friendly and conversational with them, speaking to them in Arabic.
After they left, he went behind the desk but still did not acknowledge me. After waiting, I had to approach him myself and ask if I could come over. I handed him my key card and then had to ask, “Is there anything else?” He simply replied “Khalas” (“finished/that’s all”) in a very abrupt manner. There was no further conversation, courtesy or farewell.
As a non-Arab visitor, I feel it is important to mention that this experience was particularly noticeable because, throughout my Umrah trip in Saudi Arabia, not only at this hotel, I observed several occasions where I felt there was a difference in the warmth, friendliness and level of service shown to me compared with some Arab guests around me.
I cannot know the reasons behind individual people’s behaviour. I would also like to be fair and say that my check-in experience at this hotel was excellent. The staff who welcomed me were warm, friendly and attentive. This is why the checkout experience was particularly disappointing.
All guests and pilgrims, regardless of nationality or background, should receive the same basic level of acknowledgement, courtesy and respect. I hope the hotel takes this feedback seriously.
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Price per night from:₹ 8,557
Posted on Nov 3, 2025|Presidential Suite with City View
Ishak lotfiThe InterContinental Dar Al Iman Madinah is an excellent choice for anyone travelling to Madinah with worship in mind, who values being as close as possible to Masjid al-Nabawi, wants full service, and is willing to pay a premium for convenience and comfort. The rooms are comfortable and well-equipped, the staff are strong, and the location is hard to beat.
If, however, your stay is more about casual tourism or you’re budget-sensitive and willing to be a little further from the Haram, you might find better value elsewhere. But if proximity and spiritual atmosphere matter to you — this hotel definitely delivers.
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Price per night from:₹ 19,903
Posted on Jul 4, 2026
Abida RahmanThe Pros: Unmatched Location & Heartwarming Service
Dream Location for Female Pilgrims: The absolute biggest selling point. It is less than a 3 to 4-minute walk to the women’s prayer area, with Gates 329 and 330 being the absolute closest.
Convenient Amenities Nearby: The Nusuk Center is right next door, and there is a children’s nursery within a 10-minute walk, making it incredibly convenient for families.
Outstanding Housekeeping & Concierge: The service from the ground staff is exceptional. The Bangladeshi staff members are incredibly kind, sweet, and genuinely wonderful people who elevate the stay.
Great Breakfast Experience: The breakfast team does a fantastic job. The live omelet station and the pancake/waffle station are definitive highlights.
Abundant Dining Options: You are completely spoiled for choice. The hotel is literally opposite Hardee's, KFC, and Karak Express. Al Tazaj is nearby, alongside great cafes like Brew 92 for high-quality coffee.
The Cons: Dated Infrastructure & Front Desk Friction
Aging & Faulty Bathrooms: While the hotel looks grand from the outside, the interior infrastructure is noticeably old. Even after changing rooms twice, the bathrooms had major design and maintenance issues:
Severe water leakage across the entire floor every time you shower (whether in a bathtub or regular shower setup), resulting in a constantly wet room.
Cramped layout where the commode is practically at the brink of the bathroom door, leaving almost no space.
Visible mold in the toilets.
Unhelpful Reception Staff: The front desk team lacks friendliness and clear communication.
Late Check-Out Hassles: Despite booking a guaranteed 6:00 PM late check-out via Trip.com, the hotel refused to fully honor it. It required tedious coordination with 3-4 different staff members just to get a slight extension past the standard 12:00 PM slot.
Final Thoughts
While Millennium hotels are generally convenient for airport access, the internal wear-and-tear here is tough to ignore. It remains a solid option solely for its proximity to the Holy Mosque, but at this premium price point, you can likely find newer, better-maintained properties in Madinah.
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Price per night from:₹ 15,307
Posted on Dec 25, 2025
Guest User
The hotel was perfectly located near the Masjid al Nabawi and restaurants and shops. The staff were helpful and accommodate my request for early check in. Highly recommend the hotel.
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Price per night from:₹ 11,462
Posted on Apr 8, 2026
Huzefa Deliwala
It was pleasant stay over all , check in was super quick , rooms were spacious and tidy , bathroom was nice and clean with all utilities, don’t forget to turn on heater switch before using warm water , break fast was plenty with buffet including hot and cold items, shuttle service was provided with timings set but Madina Masjid wasn’t that far so could walk 10-15 minutes, staff was very welcoming and helpful, never had complaints during my trip , would definitely stay again on my next trip .
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Price per night from:₹ 3,700
Posted on Dec 29, 2024|Quadruple Room
Guest UserThe hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
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Price per night from:₹ 5,435
Posted on Aug 17, 2025
Guest User
The hotel is really not far from the Haram. Entrance gate 307 is great. 3 to 5 minutes on foot. I was there with my dad. The room was small and the shower was very small. The staff was not very welcoming. If you don't want to pay a lot, it's great.
The reviews I saw before booking scared me, but I went. Everything went well. I recommend it.
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Price per night from:₹ 8,123