Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Nov 10, 2025
Guest User
Very nice, appears brand new. Cottage was very nice, modern, cozy and new. Only complaint was we never saw staff in the office entire 4 nights we were there, so checkin was a little confusing, no one ever cleaned the room and we didn’t know where to take our garbage which started to pile up after a few days. We had enough coffee for 2 nights but after that, had to get dressed, put on winter coat and go find local coffee shop (which turned out excellent btw, Sisters Coffee).
Understand this may be part of the bargain, but not much of a bargain given the room rate.
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Price per night from:NZD 435
Posted on Nov 24, 2025
Guest User
Lovely room overlooking the river. The fireplace was cozy and the room was spacious enough for me to comfortably get work done in the area adjacent to the balcony affording me with a nice view of the morning sunrise. The supplies provided for my li’l pup were thoughtful and appreciated. Morning breakfast was tasty, and all staff we interacted with were friendly and helpful. I look forward to a return visit.
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Price per night from:NZD 285
Posted on Jul 13, 2026
Guest UserAfter entering our extremely small room, which I found out was called a standard queen I immediately noticed long hairs in the shower and on the bathroom floor, so obviously the bathroom wasn’t clean very well the baseboards, the floor, and just the overall appearance of the walls in the bathroom and in the room are just pretty beat up and well worn. The door knob on the outside of our hotel room was falling off and the TV did not work. When we came back to our room a few hours later the TV was indeed fixed. However, the brightness was on the lowest setting and I thought I could simply adjust it from the remote, however There was no settings that were accessible from the remote to alter the brightness of the picture so no tv that night as I didn’t want someone coming up to our hotel room at 10 PM. Just the overall feeling of the hotel room is very grungy. We were kept awake until midnight when I couldn’t take the noise coming from the neighbors and had to get up, get dressed, go pound on their door and ask them to keep it down. The noise and the slamming of doors all throughout the night is completely unbearable and there’s no chance of sleeping more than 1 to 2 hours at a time before being awakened by slamming doors or people talking so loudly in the hallways. The walls are paper, thin. The hotel lobby, where you can sit and have a drink or a meal is kept absolutely frigid. We just strongly believe for the price there are so many better options of a cleaner, quieter much better maintained hotel. It also appears that most of the servers at the Lobby bar or rooftop bar are so young and inexperienced and ask the silliest questions and look so perplexed at the questions that they are asked that it lacks such professionalism. While none of them were rude, they were certainly inexperienced. This was our second time staying there thinking that a second visit would provide different results when in actuality the second visit was worse than the first. So that being said, I could not give this hotel a good review at all.
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Price per night from:NZD 275
Posted on Jun 13, 2024
Guest User
Friendly reception and check-in.
Nicely located close to the river trail and downtown bend.
They have an amazing swimming pool and gym.
The room was very spacious with kichinette, bench and desk.
The shower was perfect!
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Price per night from:NZD 373
Posted on Mar 10, 2025
Guest User
The hotel was great. Comfortable beds. Nice room layout. The lighting in the bathroom needs to be brighter. The easy way to fix would be to change out the mirror for a lighted mirror. Overall would stay there again.
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Price per night from:NZD 311
Posted on Mar 11, 2026
Guest User
The hotel as a whole is more like a motel layout, but relatively safer because it needs to be turned from the main road into the interior of a yard instead of directly facing the road. The rooms are spacious and well equipped, and there are paid drinks and snacks in the room. The only obvious downside is the sound insulation.
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Price per night from:NZD 218
Posted on Nov 10, 2022
Punpongsanon
The hotel is located near the department store and around 22 km from RDM. I stayed here for four nights during the conference in Bend. The room was fine, and the breakfast was OK for me (not that much food, but that totally fine for me). The cleanliness of the room is acceptable, but since this is a pet-friendly hotel, you might be expected some animals further on your clothes if you sit on the floor or sofa (the bed is clean because they usually clean it up).
The hotel does not provide the cleaning service unless you ask them to do so one night before in advance (as they use the sub-contract, IMHO). Well, if you are not expecting that much (this is not a luxury hotel), and just stay as a part of work (e.g., business travel), this might be a good choice, compared with the cost performance.
Tip: better to have an upper floor (second floor). The floor is a little bit thin, and you might hear the sound of someone walking with shoes above your room (as I stayed on the first floor). Also, the second floor seems better for security reasons as someone might walk pass your room on day and night (especially at night) but I did not find any unsafe situation during the stay.
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Price per night from:NZD 236
Posted on Dec 12, 2024
Guest User
Decent for the price but they kept my deposit. I called to see why it wasn’t refunded and the gentleman that answered told me the manager was gonna call me back but never did.
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Price per night from:NZD 91
Posted on Jul 1, 2026
Guest UserThe room was clean and comfortable. However, the hair dryer was broken, and unfortunately I didn't check it before washing my hair, so I only found out afterward. I hope this can be fixed for future guests.
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Price per night from:NZD 137
Posted on Sep 18, 2022
Gunter
The hotel was fine enough. Bed was comfortable. Staff was friendly and helpful. The services were lacking - no continental breakfast even though it was listed on the welcome sheet and the in room tv had very limited channels and poor quality. Would’ve liked to have had dish or satellite to watch more and better quality tv. The room was large but not clean. Big pile of dirt on the carpet that was obvious. It was an okay stay overall.
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Price per night from:NZD 275