Columbus is a small city in the central region, and most hotels are small and unpretentious. The three of us stayed in a two-bedroom suite with two bathrooms, a small kitchen cabinet + island, suitable for a family of 3-4 people for 1-3 nights. There is a small counter on the first floor selling water all day, and free parking. It was disappointing that the service staff did not clean the room or add bottled water during the four days we stayed.
Room was comfortable and clean. Problem was at check in.. stood there for several minutes while the desk clerk watched the Celtics/Miami game in the lobby. He definitely saw me come in as he was sitting in the lobby. Didn’t get any warm fuzzies from him when he finally got up from the game.
Breakfast was bad.. coffee was horrible , I got the last cold stale biscuit and it was only 6:30 am ,
b fast started at 6. Took almost 25 minutes to get new batch out. Check out wasn’t much better than check in.. At least they were professionally dressed. Had wrong email address somehow and haven’t received my email receipt yet so they must have made a typo when putting the correct one in.
very good! Clean, warm, excellent location, convenient places to eat and go shopping nearby, the room window is beautiful enough
The shower water is sufficient, anyway, Hilton will make people feel like they have to come again.
Staff was friendly. Coffee was good. Room: Sheets and towels were clean. carpet was Very dirty. Drapes were dirty with stains on them. Shower wall had someone’s black grease hand print on it. Overall, this hotel was just “ok”.
Price was nearly double because of a “Big 10” football game (OSU vs Penn State).
Manager offered to adjust pricing but could not because we booked thru an outside source, Trip.com.