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8.9/10
Very Good
GGuest UserThe room was cleaned and friendly staff. However, I think the price was too expensive and I checked in at night though the key card was issued for the room that someone else already in it. So we have to come down to get another room. It was on a fifth floor but we were down to the 3rd floor next to the HVAC unit outside which was loud. It was not a bad stay or service but I wish it was better for $199. I wish we get a better room for that price.
MMashuA new hotel in the suburbs of Chicago, with free parking and convenient surrounding shopping and dining. The hotel is newly renovated and the service is very good👍
AAbhiHi,
For both the bookings, the stay was amazing. My dad really loved the breakfast and the ambience.
Hope to visit the hotel again during our business trip :)
GGuest UserI had higher expectations from this place considering the price of the room. From pictures online before booking, it looked bigger. Room wasn't as spacious as thought it would. My biggest thing was how outdated a lot of the things looked inside. A mini boom box was there, super small fridge, tv with no option to Bluetooth or cast and the shower head was really gross and grimey including entry doorway to stand up shower. Looked like a $10 Walmart showerhead with little to no water pressure. Super Mini bottles are provided for showering so definitely take your own stuff overnight. Glad I got the standard room as it would be an indicator of me going back and getting a pool included one which is neat $600. The cabinets were dusty, buttons to lights had a broken one and were in a really odd spot right where you sleep and lay your head at. Best part honestly was the front desk service she was super nice and the jacuzzi was ok. Bed sheets were decent and bed was comfortable but felt like I was sinking in some spots probably needing replacement soon too. By the time I had checked into it was late and no use of asking for change but hindsight wish I would've.
Qqmwhttrthe cleanliness of the room itself was fine, but the hotel seemed pretty run-down. the stairwell we took to get to our room was quite dirty (trash remained there for all five days we were there) and had a lot of cobwebs etc. the towels we got the first day had some weird dye on them? one of the days we got our room serviced but they only replaced our towels and did not reset our beds which was strange. it's also relatively far from o'hare compared to some other hotels. however, it's definitely livable and the rooms are quite large
GGuest UserA staff member African American told my son he looked suspicious my son is African American as well and called the police on him so that was not cool at all my son told her well I have a right to go in and out my room and walk around etc then after I left I called because someone that visited Us while there lost their ID and the lady tell me I left my room a mess I said who are you lying to because I do not play them games I cleaned my room personally and left not a thang in there sat the garbage outside the door in bags and the towels as we are told nothing less nothing more they are more strick with their rules which is better now but as far as accusing my son as being suspicious and telling me I left the room a mess that's messed up y'all not keeping my money that the hotel have on hold I'll take them to court nothing was broken nor no trash was left inside so no that's not it it's sad that this place has changed for the worst in one way and being a more strick is better as it got a lil wild over here in the past they need to know and check they camera as far as which guests are there or not before they start to call people suspicious
GGuest UserHotel was dated and in some some spots in disrepair. Peeling wallpaper, no elevators (only 2 floors), somewhat dingy. Plus in the evening the hallways reeked of ********* smoke/smell even though signage was posted as to no smoking, *********, etc. Did not expect this based on the community and the location of the hotel.
For the price, hotel just ok...... Was surprised that each evening we were there the hotel seemed to be at capacity.
We will not return to this hotel.
GGuest UserLove staying here because of its location. No workers around the rooms but there is always someone at the front desk. Great price and location!
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