Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 4, 2025
Guest User
Very good! We upgraded to a villa room, and the room was like a palace. The hotel garden was more beautiful than the scenic spot. The free airport shuttle cars were very luxurious. The flight luggage was delayed, and the butler and the front desk helped to call the airport to urge the luggage. Finally, we got it smoothly. Thank you very much! If you catch the right price, I really recommend experiencing Mandarin Oriental!
Show more
Price per night from:PLN 4,139
Posted on Jan 23, 2024
Guest User
The service is very good. You can go to the spa and soak in the hot springs. The service attitude is very good. Most of the staff can speak English.
Show more
Price per night from:PLN 2,031
Posted on Oct 20, 2024
SzEe3
Very beautiful Riad. One of the best in Marrakech I must say. Entire Riad is worth a tour of itself. Peter is such storyteller and good host with the boys to ensure everything is perfect during our stay. Shoutout to Mohamed, who’s so attentive and kind with all advices. I saw him attending to a special needs elderly man and he’s nothing but super patient and sweet. Breakfast and evening sunset at the rooftop are a must! Super recommended!
Show more
Price per night from:PLN 296
Posted on Oct 9, 2024
Angelle
Didn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it
Show more
Price per night from:PLN 193
Posted on Apr 11, 2026
Guest User
Everything was okay, personel was super friendly. One day in my room was a little bit cold. But except this everything was okay. Hit water in the shower, cute rooftop and the cutest ginger cat coming to you for cuddles omgggg im still missing this cutie! I Reserved 2 days with one day no reservation for climbing jabal Toubkal and they kept my stuff without any problem! Breakfast was 4€ and it was pretty big and pretty good breakfast including mint tea ♥️
Show more
Price per night from:PLN 34
Posted on Sep 19, 2024
Frank
Don’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed.
The service was acceptable at best. One had the impression the personal was hiding from the guests.
That said the hotel has marvelous premisses and the suites are decorated tastefully.
The pool is too cold!
Show more
Price per night from:PLN 684
Posted on Jun 12, 2026
umsalimI had a wonderful experience across all three hotels I stayed in, each offering something unique and memorable.
**Hotel One:**
My stay here was truly pleasant, thanks to the warm hospitality of the staff. Fatima Al Zehra, Omar, and Saied were especially kind, attentive, and always ready to help with anything I needed. They made me feel genuinely welcome throughout my stay. The breakfast was also very good, with a nice variety and fresh options to start the day.
Show more
Price per night from:PLN 252
Posted on Feb 26, 2025|Prestige Double or Twin Room
Akmama cheungThis raid hotel is beautiful landscape, the reception ladies are lovely and helpful. But one of the bar restaurant staff seems only like to talk with Arab or French speaking customers. He was very annoying first thing I asked him about menu when I was waiting for my room to be ready at the bar, he totally forgot my request he was talking with 2 French guests, second day he shouted me out when I was take a photo due to I didn’t know the place was a terrace for a guest room which was no sign or gate closed, I was feeling I m so uncomfortable and unwelcome. Anyway, the room is fine but the service is definitely not 5 stars
Show more
Price per night from:PLN 440
Posted on Jun 14, 2025
Fede Ur
The Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax.
Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe.
I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect.
Overall, it’s a beautiful stay and I’d absolutely recommend it.
Show more
Price per night from:PLN 172
Posted on Feb 16, 2026
Bellinis
The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
Show more
Price per night from:PLN 290