Dorsett Grand Subang

Not bad for a one night stay. The hotel is located near enough to convenience stores and restaurants. Cleaner and nicer than I expected. Would stay again!

The room is very comfort and clean, the service is good. Overall quite enjoy the stay

Hotel staffs are very friendly and helpful, room is clean and comfortable. Nearby has some local food stores and convenient stores, good for short business trip stay.

Breakfast first class. so clean and tidy.

They need more for pest control as there was roaches in the bathroom, also light fittings in toilet need to be change as it was not working. Food was just ok, last time on some days food was better.

1) Should ready 2 shower caps for the guests. Just in case 1 is not in good condition, we still have another one for replacement. In my case, the rubber of the shower cap somehow is not in good condition and luckily I bring my hair clips with me. Unfortunately i forgot to take picture of rhe shower cap. 2) The air conditioner couldn't be adjusted to 16 degree celsius? 22 degree celsius is a bit warm.

I recently stayed at Dorset Hotel Subang Jaya and had an exceptional experience, thanks to the outstanding staff. On June 30, 2024, I realized that I had left my jewelry in the hotel room after checking out. In a panic, I called the hotel and spoke with Mr. Azam, the Guest Service Agent. His calming demeanor and willingness to help immediately put me at ease. Within minutes, Mr. Azam, along with Ms. Saherah, the Senior Security Officer, assured me that they were on it. Their thorough check revealed that Ms. Shanti, the diligent Housekeeping Maid, had found my jewelry and promptly reported it to her manager, Mr. Tarmizee, the Assistant Housekeeping Manager. The swift and professional actions didn’t stop there. Ms. Shanti and Mr. Tarmizee handed over the jewelry to Mr. Zairul Azli, the Assistant Safety & Security Manager, for verification. To ensure the highest level of security, Mr. Zairul reviewed the CCTV footage to confirm that no one else had entered the room after I checked out. This meticulous attention to detail and the seamless coordination among the staff members were truly remarkable. Their honesty, efficiency, and dedication turned a stressful situation into a reassuring experience. I am deeply grateful to Mr. Azam, Ms. Saherah, Ms. Shanti, Mr. Tarmizee, and Mr. Zairul Azli for their exceptional service and assistance. Dorset Hotel Subang Jaya, you have an exemplary team, and I can’t thank you enough for your outstanding hospitality. Thank you to Shanti - Housekeeping Maid. Tarmizee - Asst. Housekeeping Manager. Zairul Azli - Asst. Safety & Security Manager. Saherah - Senior Security Officer. Azam - Guest Service Agent.