15/328 Moo1, Soi Naya, Rawai, Muang, Mueang Phuket, Phuket Province, 83130, ThailandView Hotel Details
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Wyndham Grand Nai Harn Beach Phuket Guest Reviews
4.3/5
Very Good
186 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(186)
Positive reviews(159)
Reviews with photos/video(79)
Awesome rooms(44)
Great swimming pool(31)
Classy environment(18)
Close to beach(12)
Loved the beach(10)
Poor air conditioning(10)
Large rooms(8)
Tasty food(6)
Negative reviews(27)
Guest User
Deluxe King Room With Sky Bath
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 15, 2024
Beautiful with very friendly staff. A bit far from the beach but there is a free shuttle every hour. Rooms are nice with all amenities you could want. Nice pool and restaurants
Response from Property: Dear Value of the guest,Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, Management Team WYNDHAM GRAND NAI HARN BEACH PHUKET
Pooncharat
Deluxe Twin Room With Lagoon View
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The location is perfect, as it’s close to Nai Harn Beach. The room is clean, and the staff are friendly and always happy to help with any questions.
Response from Property: Dear Value of the guest,Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, Management Team WYNDHAM GRAND NAI HARN BEACH PHUKET
Sherman T.
Studio Suite Pool Access
Stayed in Jul 2024
Couples
3 review
1.0/5
Posted on Aug 3, 2024
Terrible hygiene for a relatively new hotel (~3 years old). Booked the most premium room, studio suite with pool access and was horrified to find numerous small bugs and spiders moving around on the bed sheets below the pillows.
Immediately went to the concierge to let them know about the issue as part of my courtesy and received a horrible attitude from the senior staff. Instead of getting an apology, the senior staff asked to see photos (the room was literally just 2-3mins walk away but I showed them anyway). After seeing the evidence, the senior staff still did not make an apology until we told them that they could literally just walk to the room to check if they didn’t believe.
Shortly after, they yielded and said they will change the room (at this point, still no apology). The wait started and we were just left alone at the lobby for a good 45mins with no updates and notice.
We cancelled the stay immediately and was still met with passive aggressive attitude.
The hotel is underwhelming, far from the beach and close to a stale canal or some sort. Expect a bunch of mosquitos as we were bitten numerous times in less than an hour there). It also takes almost 2 hours to get there from the airport, wasted our time.
Should have read more of the reviews before booking. A pity as the other Wyndham hotels look decent. But for this particular resort, absolutely do not recommend.
Guest User
Deluxe King Room With Sky Bath
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 22, 2024
We loved our stay there! We would definitely come back ♥️
The staff are so nice, the place is great and very clean.
We got free fruits for our honeymoon, very delicious.
Response from Property: Dear Value of the guest,Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, WYNDHAM GRAND NAI HARN BEACH PHUKET
Qisin
Deluxe King Room With Pool View
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 23, 2024
The cleanliness of both the hotel and the pool area was good, making for a very comfortable stay. The staff were friendly and always ready to help with any questions or requests I had.
The breakfast offered a great variety of options. Overall, I highly recommend this hotel for anyone looking for a pleasant and relaxing getaway. I will definitely be returning!
Response from Property: Dear Value of the guest,Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, WYNDHAM GRAND NAI HARN BEACH PHUKET
Alice Kate
Deluxe King Room With Lagoon View
Stayed in Jul 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Aug 11, 2024
I loved staying in this hotel! It is situated very close to the beach and the staff were incredibly friendly! The room was lovely, clean but all the amenities you could need. I would highly recommend this hotel!
Response from Property: Dear Value of the guest,Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, WYNDHAM GRAND NAI HARN BEACH PHUKET
SUREAU
Deluxe King Room With Pool Access
Stayed in Dec 2023
Family
20 review
4.7/5
Amazing
Posted on Feb 19, 2024
Very nice place. The hotel is new and the location is good. It’s actually not too far from the beach and there is a shuttle bus. It’s also located in a quiet place. Service is great. We really liked our stay there
Anonymous User
Deluxe King Room With Sky Bath
Stayed in Oct 2023
Solo travelers
9 review
4.0/5
Very Good
Posted on Oct 29, 2023
Reception staff friendly and Helpful,great design of Lobby with soft music, location 15 mins walk or Hotel shuttle to Naiharn beach,a mini store and money exchange within 5 mins walking distance. Room amenities doesn't match to 5 star Hotel standard, my bathroom Toilet Bowl not functioning well it makes me feel frustrated, another thing is too many block of hotel Building surrounding without nature vibes.If you like to rest and relax, Naiharn is a good choice of location.no commercial activities at Naiharn beach.Didn't try the Hotel breakfast can't comment.
VM_
Deluxe King Room With Sky Bath
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
On of the best on Nai Harn
I recommend
Response from Property: Dear Value of the guest, Thank you for taking the time to share a review on our property. We are delighted to hear that you loved your stay at WYNDHAM GRAND NAI HARN BEACH PHUKET. Our goal is to consistently exceed your expectations and We always strive to deliver the greatest service to our guests. Once again, thank you for your choosing to stay with us and look very much forward to welcoming you back home again soon. Best Regards,Management Team WYNDHAM GRAND NAI HARN BEACH PHUKET
Cadena
Deluxe Twin Room With Pool Access
Stayed in Feb 2024
Family
32 review
4.7/5
Amazing
Posted on Mar 6, 2024
Nice place for family holidays, amenities are not the best but are good enough for the price paid. Recommended hotel for a family trip
Response from Property: Dear CadenaWe'd like to take this opportunity to thank you for choosing the WYNDHAM GRAND NAI HARN BEACH PHUKET for your stay. We are delighted to hear that you loved your stay at our resort, and we appreciate your good feedback. We look forward to seeing you again and greeting you warmly on your future visit to WYNDHAM GRAND NAI HARN BEACH PHUKET. Thank you, and best regards.WYNDHAM GRAND NAI HARN BEACH PHUKET
Guest User
Deluxe King Room With Pool View
Stayed in Jul 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Jul 30, 2024
Everything was amazing 🤩. Would definitely come back
Response from Property: Dear Value of the guest,Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, WYNDHAM GRAND NAI HARN BEACH PHUKET
Andrei
Deluxe King Room With Sky Bath
Stayed in Feb 2024
Couples
19 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Very clean, and new Hotel near Nai-Harn beach
Space and good looking rooms!
Very recommended!
Response from Property: Dear Value of the guest, Thank you for choosing WYNDHAM GRAND NAI HARN BEACH PHUKET as your holiday destination. We are delighted to hear that your stay was enjoyable. Your comments will be shared among our team and this will keep up our good work to serve our guests. Once again, thank you for choosing our resort and look forward to having you back home away from home again.With my best wishes, WYNDHAM GRAND NAI HARN BEACH PHUKET
Aray
Deluxe King Room With Pool Access
Stayed in Jul 2023
Couples
2 review
4.7/5
Amazing
Posted on Jul 22, 2023
Wyndham Grand Nai Harn Beach Phuket is truly a tropical paradise! The pool access room we chose was incredibly comfortable. With its stunning pool, luxurious rooms, and impeccable service, our expectations were exceeded. The hotel's free shuttle to Grand Nai Harn Beach, a short 15-minute walk away, was convenient. Compared to bustling Patong Beach, this tranquil oasis felt like heaven. A serene escape from the noise!
The hotel offers very nice breakfast.
6/10
Kiersten
Deluxe Twin Room With Lagoon View
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Excellent!!! 10/10. Close to the Beach. Get to the beach early to get a lounger.
Guest User
Deluxe King Room
Stayed in Nov 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on Nov 28, 2023
great hotel, room was very clean and overall exceeded my expectations, want to stay there again