Pioneer50573342026
June 24, 2024
I’m currently at this hotel in the last few days of a three week stay. It’s really hard to find fault with this hotel. As others have commented, all the staff here are exceptional, always smiling and attentive. I had breakfast here every morning as well as the occasional lunch and dinner. The food here is very good, well prepared and presented and very reasonably priced. An extensive range of Western and Thai dishes are available. My Thai friend commented on how good the Thai food is here and from a Thai person perspective this is praise indeed. The facilities here are first rate for a hotel in this price bracket. The gym equipment is excellent which I used most days. The sauna is one of the best hotel saunas I’ve ever used. Although the pool is quite small, the water quality is superb. I have professional experience in water quality and I never had any reservations using the pool here. Good quality pool towels are provided free of charge. Room cleaning here is one of the best I’ve experienced and I’ve stayed in literally hundreds of hotels. Daily cleaning was done to a very high standard quickly, quietly and efficiently almost like magic the moment I left my room each morning. I can’t compliment the cleaning staff enough, they are a credit to the hotel. The hotel is spotlessly clean everywhere. The Staff are constantly cleaning and do a fantastic job. My room on the ground floor (38) was satisfactory although I was concerned at first as it had no windows to the outside. I hardly noticed that fact after a few days. Storage and clothing hangers was more than enough for two people. The bathroom and shower were excellent and the water was always hot and with good pressure. Tea and Coffee making facilities were provided in my room. The AC was quiet and efficient and I’ve never seen so many plug sockets in a hotel room before. The bed was slightly hard but a topper was provided for me which improved things. Sheets and towels were of good quality. The fridge worked fine and a freezer compartment is included so bring your own ice cube tray if you want ice in your room. A couple of issues which required maintenance were addressed promptly and efficiently. Room service is available and prices seemed the same as the main restaurant which is quite unique. The only minor negative points to my stay here was that the steam room was out of service for the entire duration of my stay. There was noise from building work next to the hotel but nothing the hotel could do about that. At the time of writing this review, the noise has now stopped. I did have an issue with noise from the street late at night for a few days. This was largely due to the rear door to the street next to my room being left open at night. Once I had pointed this out to reception staff they ensured that this door was kept locked at night. The Wi-Fi was a bit of hit and miss. There are several access points with different passwords so make sure you use the best available. I measured